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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,934 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new phone with the bigger screen and no button. It’s actually easy to navigate and the camera with the live feature is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPhone, the cameras are great for pictures. I would not use any other brand besides Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Apple produces a great product. Easy to use. Appreciate the long battery life. The one downside, as always, is the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very micr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like new phone although had to learn how to use and open it It has some nice features like facial recognition and neat camera options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from iPhone 6 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is very good. Quite the leap from iPhone 6 Plus that I used for over 3 years. Faster processing for apps, better camera and ease of use are great. Reason for the 4 star rating is due to rapid decline in battery life compared to my older iPhone. Even though I have followed every recommendation such as turning off background refresh and every other trick I found on Apple websites. Find that it “burns” through battery life a lot quicker for same amount of useage as the iPhone 6 Plus. Not so sure the upgrade was needed and feel I could have got by another year on that iPhone 6 Plus. If you really need an upgrade and have the money the phone is a great upgrade. May want to consider upgrade to the XS Max for better battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is perfect for my daughter and her selfie habit! I would highly recommend this phone. All the features are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Especially the face recognition!!!! I love that I can use the face recognition, even on apps like the banking!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to upgrade her iPhone 7 that had started malfunctioning. The phone is slightly heavier but overall a huge upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new IPhone XS.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always adds great features with every IPhone. The facial recognition makes unlocking my phone and opening secure apps to easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 8 to the iPhone XS and the ease of switching was amazing and even without a home “button” it was easy to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from the 6s that I owned previously. I though I would miss the home button, but I enjoy all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice upgrade for iPhone. Lots of great new features and the camera is amazing. I like the app limits feature they’ve added

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, went from a 6s Plus to the XS and even though it’s not the XS Max I like the feel of the phone when holding in one hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking phone - nothing new though

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son for his 18th birthday. Like most teenagers, he has been an iPhone fan and loved it! For me (long time Samsung Galaxy user), I did not see the value for the very high price tag ($1,250). Phone is very similar to previous versions in most aspects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was not that happy for the upgrade due to me loosing my home button but 3 days later I was already comfortable with the new way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A stunning camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new phones, sales person was great, explained everything. Love the new camera as it is a stunning improvement over older phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone. I have found it very easy to use. The battery lasts all day with a lot of battery left. I really like the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this iPhone XS for about a week now, but I like it much better than the iPjone 7 that I previously used. It was easy to set up, but I did have to download the updates to my iTunes software before it would sync properly. Once I installed the update, it synced fine though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love the upgrades that Apple made to the IPhone, especially the camera...its fantastic! The screen awesome, I absolutely love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a perfect creation of what a phone should be. Screen is bright, pictures are clear, memory options are perfect. Awesome phone!

    I would recommend this to a friend