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Customer Ratings & Reviews

Model:
MT9D2LL/A
SKU:
6009875
Your price for this item is $1,259.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,934 reviews
  • Rated 5 out of 5 stars

    Really nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving the phone. If you have iPhone 8 or below than it’s worth an upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting Used to it. But it is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally traded in my old iphone. So i gained alot. Not worth the purchase if you have a 7 or newer. Some features are tough to get used to. Took advantage of the $150 gift card, free upgrade, and walked away with a Apple watch for next to nothing. Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes amazing pics and video! I got this phone for my trip to Australia. So glad I did. I highly recommend the iPhone XS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for the built in camera. The camera doesn't disappoint. Loving the phone and its new capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a winner--a lot to like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed...the Face ID....Thrilled with it all! Over the first week of ownership, the battery holds a charge for 15 hours before requiring re-charge. That is phenomenal. The battery usage appears to be economical, too--I was on a 45 minute phone call earlier today which only drained my battery by 3%. Calls are crystal-clear, and the speakers appear to be much improved over prior versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicc

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase process! Works great and I love it def wanna make my next purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone for the person who needs maximum capacity and dual camera for those perfect photos! Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my phone. Nothing is better than high storage capacity. Perfect size for back pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an apple lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the look and feel of the Xs, the resolution and screen size make it great for watching movies and playing games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from an Iphone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of great features on the Iphone XS. Especially when you are upgrading from an Iphone 5. The color had a sleek and smooth finish to it. It is not matte like the Iphone 5. Only issue with taking photos is that there appears to be a filter that cannot be turned off. For example when taking a selfie my face in the picture looks like I have makeup on. I am a guy and DO NOT wear makeup. I turned off the HDR and this issue still continues. Perhaps a software update will address this camera issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but not much better than the X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and photo software is a definite step up from the X which was already good but other than that I don’t notice anything being better. Battery, speed, face ID... it’s all about the same as the X. Save your money and just get the original X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a very good phone for the kids. Easy to use easy to set up. Would buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with apple. Very user friendly and u can do almost anything on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone! Have always loved iPhones. It has better battery and once you get use to it it’s very is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is an upgrade from previous versions. Enjoy that it’s not a giant sized phone like the other versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this phone, you can leave your professional camera at home, which is exactly what was done on a trip to Europe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the camera quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my 8 plus to a newer phone, but didn’t want to lose quality in my photos. This was a great option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a iPhone 4S and a iPhone 6...........they just keep getting better and better. Nothing beats Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the phone. It costs way too much, but I'm not going to lower my number of stars because of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 7+ to this one. Screen is just as big but smaller body works great for belt clip. Highly recommend.

    I would recommend this to a friend