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Apple - iPhone XS 512GB - Gold (Verizon)-Front_Standard

Apple - iPhone XS 512GB - Gold (Verizon)

Model: MT9D2LL/ASKU: 6009875

Customer rating

Rating 4.8 out of 5 stars with 430 reviews

97%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 26 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 359 Reviews
  • Rating: 5 out of 5 stars

    Yes the price is crazy but it’s a great phone

    Posted
    INGj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Oh yes android users will say that I’ve been drinking Apple’s kool aid too long and they may be right, but they are drinking their own brand so what’s the diff? Anyway it probably falls into the ‘what you’re used to’ / ‘if it ain’t broke don’t fix it’ categories so I’ve been using Apple since before they almost went under in the late 90’s and it was Microsoft rules at the time, so android has replaced them in the phone market... so I do generally love their stuff. Anyway, it’s a great iPhone. If you love iPhones and can stomach the price tag (hello $150 off special plus 18 months no interest and business expense write off!) you’ll probably love it. I came from the iPhone 7. Love the bigger nicer screen and better camera all in about the same size (slightly bigger). Sure, it’s not for everybody and if the Xr had a deeper blue color same camera and max storage avaliboe I would’ve probably gotten it, but it’s your thing so what you wanna do... as for the price, I guess miniaturization always came at a heftier price tag so since this is basically a hand held computer not just a phone it makes some sense why they are so $$$$$$$$$$$

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfection

    Posted
    FaceIDskeptic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was a skeptic of the iPhone X and Xs. I loved Touch ID, it worked perfectly. Face ID, after ACTUALLY using it when it’s your actual phone, is SO much more useful and fast than you realize. And the fact that it’s supposedly even more secure is great. I just want to say thank you to Best Buy as well. I applied for the Best Buy credit card and got accepted and was able to live life to the fullest and get this iPhone at the BEST price possible. Even though there are never sales on iPhones, Best Buy still makes it so that you get 5% back in rewards, and 10% back on your first purchase. So even though I paid full price for my phone, WITH AppleCare with loss and theft, I still get $130 to use in certificates after my return period for my phone is done. Legit you WILL NOT find that kind of deal on an iPhone ANYWHERE!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone wonderful display

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Finally needed to purchase a new phone and after my iPhone SE bit the dust it was time to go looking. This display on this phone is amazing and pretty much won me over from the start as well as upgrading from a smaller phone to a “normal” size phone has its perks as well. It didn’t take long getting used to not having a “home” button and I prefer not having it and the Face ID feature works pretty well. These phones aren’t cheap but I feel like they are worth it with all the technology upgrades over the last couple years. Battery life has been great so far and iOS 12 is an easy to use OS and give the phone a smooth, easy to use feel. Would recommend this phone to others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I Phone a Time Saver

    Posted
    Eagle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased the Apple IPhone XS at the Best Buy In Plano and I’m so glad I did. The sales staff were so patient and took the time to bring me up to speed on some of the new options available on this product. I can’t stress enough about how the Best Buy team is and are some The Best Sales Staff to assist a customer with a new purchase. The phone at first can be little intimidating but for the most part many of the procedures are very intuitive. You will have great fun with all of the options that this phone has. Oh the camera is awesome too. Highly recommend. Highly recommend phone and outstanding staff.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome look... great features

    Posted
    Ricky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been purchasing Apple products for many years, so you can say I have been satisfied with the brand .The iPhone XS 64 GB in gold looks great, the sleek appearance is awesome and it fits neatly in the palm of the hand. As usual it has features and apps for daily lifestyle, entertainment and of course business. It keeps me functioning optimally and the graphics for entertainment is just superb. The camera takes great detailed pictures and videos. Overall if you love high quality and top class personal items...the iPhones XS is the way to go. Many options are available...but if you research well.... you will agree this is the best appropriate buy!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything I Expected

    Posted
    Brein
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love this phone. The battery life is great. The camera is awesome. The screen clarity is beautiful. I was reluctant about the no home button but it took 5 minutes to get used to. Facial recognition works wonderful. I would recommend this device to anyone. My only complaint is I paid cash therefor the device was not removed from the box and set up in store. I asked for the space gray and the sales rep provided me the rose gold. Didn't realize until I got home. Considering the phone I had at the time no longer functioned without being plugged into power, I dint have much choice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I guess I like it so far

    Posted
    Skeets
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I had an iPhone 7 prior and was pretty fed up with it so I finally pulled the trigger and got the iPhone Xs. I can't complain as it seems like it a nice step up. Fast and responsive and the user interface seems intuitive. Wasn't sure if I was going to like the facial recognition but I really do seeing i had issues prior trying to use the thumb button when wearing gloves, etc. So for me it's been a purchase well worth it. If the novelty wears off and it starts to go back to being a bad apple experience as with the iPhone 7, I will update this review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hoping this phone will serve me well for manyyears

    Posted
    Gamermom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I hate hate hate changing phones, so when I upgrade, I get the latest one available so I won’t have to do it again any time soon. I haven’t figured out how to best use the camera yet, not obvious how to use all the great features. I bought this at Best Buy rather than the apple store or thru my carrier because I could use my Best Buy credit card for 5% off, which is more than I could get anywhere else. 5% is better than nothing, especially when you’re spending upwards of $1G.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice upgrade from an Iphone 5

    Posted
    Anoki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    A lot of great features on the Iphone XS. Especially when you are upgrading from an Iphone 5. The color had a sleek and smooth finish to it. It is not matte like the Iphone 5. Only issue with taking photos is that there appears to be a filter that cannot be turned off. For example when taking a selfie my face in the picture looks like I have makeup on. I am a guy and DO NOT wear makeup. I turned off the HDR and this issue still continues. Perhaps a software update will address this camera issue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    iPhone only user

    Posted
    Thor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After android came out and kept crashing on me and couldn't answer calls so many years ago i will always get another iPhone.No more lost jobs because i can always answer the phone and so glad i no longer have to deal with at&t's service since 9 years ago. Thank God! This Phone works great had it for a couple months and the cordless charging is why i forked over the money for this one. Oled screen and no more frayed cords which i have many i have paid for

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pricey but worth it

    Posted
    AntiqueTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was torn between the XR and the XS. I eventually decided that since I keep my phone for at least 4 years the extra money would be worth it for the better screen and camera. I have not been disappointed. The screen is vibrant and sharp. The camera has been great. I especially like the real 2x zoom. I also like the smaller size. Coming from a 6+ I was wanting something smaller. I have not missed the bigger phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Smart, fast, intuitive

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I came from an iPhone 6 to this Xs (10 ess? Xs? Excess? Man the Apple marketing team really flubbed the name on this one). Bad naming aside, it's a fantastic upgrade and I've completely gotten used to FaceID. It's responsive, fast, not as heavy as I imagined it would be and the screen is great. Pricey, but after 7 years I figured it was worth it. Hopefully this phone will last me another 7!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid Phone, right-sized.

    Posted
    Paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I just couldn’t bring myself to buying the Xr for $250 less, it was just a bit too large for comfortably fitting in my front pocket, especially while sitting. The battery easily lasts 2-3 days with my type of usage usage. I replaced a Droid Turbo that had to be charged every day. I do miss a lot of the Droid features, but I’ll adapt. I’m gaining a more solid os and better vetted apps.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my iPhone

    Posted
    Britt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Walked into phone area and asked for assistance getting the iPhone and some accessories and the workers were very helpful in showing me where everything was to choose from. I upgraded up several generations this time around and am genuinely happier than I thought I was going to be with the newest iPhone. Would suggest apple care if buying outright and not through your phone service provider.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Overpriced but great phone

    Posted
    INGG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overpriced but isn’t everything anymore? I guess in the world of tech miniaturization is always pricey so smartphone costs rising shouldn’t be a big surprise especially since it is replacing the computer for so many people. Works great, great size, bigger yet not ridiculously so, sturdy....lots of storage, fast... great upgrade from the 7.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Smoking Fast!

    Posted
    MonkyKong
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Waited for the Xs because of the faster processor and it doesn't disappoint. Beautiful 4K video. Good sound and Siri even sounds more polished. I came from a iPhone 5. I had to google how to turn it on and off. The top power button is gone. No headphone jack as well. Get some Airpods. The home button is now a swipe up from the bottom. Overall this is a great phone, IMO.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Getting used to it!

    Posted
    Niki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    A lot different upgrading from an iPhone 6 to this! Took at least a month- but now that I’m used to it I have a hard time using my old phone! Lol, it’s nice but I think the price was ridiculous! Wish I would have been able to wait longer to upgrade but the battery in my 6 would never last, even after they replaced the phone 4 times!!! Ugh...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Glad I waited

    Posted
    Wylie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My old phone was aging and around July I made up my mind to get a new phone. Then I realized new models were just weeks away so I waited for the XS. I was concerned with no Home button and face recognition - I was believer in one hour. It unlocks so fast that at first I didn't think it was locking (had to try it looking away).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    awesome

    Posted
    VALERIE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was a big upgrade since I have had the 6s for so long. The camera is sooooo much nicer and the speed of the phone is amazing. taking a little time to get used to unlocking with the face ID but it has been great so far. Other than the fact you can't unlock it without looking at it like you could with the touch ID.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Phone

    Posted
    Techie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I’ve had the iPhone XS for about a week now, upgraded from an older iPhone. The first thing you notice is the performance. Everything is just so mich faster. FaceTime is awesome and works even in very low light situations. The OLED display is fantastic providing great contrast in my pics. Highly recommended.

    I would recommend this to a friend