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Customer Ratings & Reviews

Apple - iPhone XS 512GB - Space Gray (AT&T)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 403 reviews

96%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 25 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 53 Reviews
  • Rating: 4 out of 5 stars

    Best iPhone Yet

    Posted
    callmeageeth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this for my wife, and while I'm an Android user, I have some iPhone envy. It takes great pictures, is super fast and I love the face unlock. The screen is beautiful and vibrant. If you're getting a new iPhone get this one. I think the iPhone XS Max is too big, this is all the screen you'll need IMHO. Only drawback as EVERYONE KNOWS, is the price, my goodness are phones expensive now. I don't anticipate upgrading this one for a long time...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great camera and sound

    Posted
    Nikki27
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone is equivalent to the other iPhone models. The camera is better and the sound is great. It takes a minute to adjust to the screen, it is difficult to unlock,etc with protective case on phone due to screen sensitivity. It has faster processing BUT I have had to use the ‘turn off/ turn on’ trick several times because of phone freezing

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Expensive, but oh so pretty

    Posted
    JerseyGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the understated gold color. Super classy and looks great in a lot of the clear cases. My mom loves her phone. However, I can’t discern any differences between this phone and the regular X. Makes my mom happy though, so it is worth it in that sense. If you have the extra money and want a pretty phone, this fits the bill.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, but expensive (as usual)

    Posted
    Geet86
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have nothing bad to say about the phone itself. As usual, Apple has made a quality product that works seamlessly out of the box. My only gripe is the cost - that’s my reason for giving it 4 instead of 5 stars. Nevertheless, if you have $1,000 burning a hole in your pocket, you should consider getting this phone … or maybe make an extra mortgage payment.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case

    Posted
    Neen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Getting the iPhone Xs was already a huge step and I needed to have the protection. The otter box isn’t too bulky and fits like a glove. My only issue is the light color rim got dirty th first week from putting my phone in my jeans pocket. I’m not a fan of black cases so I know this is normal from experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good so far

    Posted
    NikkiRed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always been an Apple fan! Got this phone for my son, and with the price tag I thought there would be a lot of difference between this and the 7. I was disappointed to find that with the few things that were upgraded, they were not significant enough to warrant the rise in price.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone but hefty price

    Posted
    HConte
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had to buy this phone as broke my previous iPhone 6S. I needed a phone urgently as it doubles as work phone so paid cash. I wish, I waited another week before breaking the phone so could have got XR. Camera is great, it is very quick but may not be worth the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    love the phone...

    Posted
    wedge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    ...hate the notch. Great phone, dos what a $900 phone should do. Happy with the setup and the purchase overall. If you have an old iPhone I would defiantly recommend upgrading for the better performance. iHope the next version has no iNotch....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Phone. Very pricey.

    Posted
    Abbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    -Great Camera, portrait mode amazing. -Good speed. Barely lags. -Great Display. -Good phone just seems like an outrageous price for a phone. If you have the money to spend might as well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than expected

    Posted
    Ojisan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Coming from 6, huge improvement in user experience. I don't miss the home button at all! Great phone. I do miss the headphone jack. I still need to figure out how I'm going to listen with my IEMs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than expected

    Posted
    Ojisan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Coming from 6, huge improvement in user experience. I don't miss the home button at all! Great phone. I do miss the headphone jack. I still need to figure out how I'm going to listen with my IEMs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone too expensive

    Posted
    Michele
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love iPhones but not the price. Needs to come down in cost. Crazy that a phone costs more than a computer. Also had to replace bc apple played games with the battery on the 6s

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Upgrade for iPhone

    Posted
    BestBuyBuya
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This a great upgrade if you have a iPhone 8 or later, but if you already have the iPhone X, I recommend you wait for the next one (If they actually add stuff this time)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone but not great

    Posted
    CoolGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm a big fan of apple, but I expected more with this newest phone. Its a good phone that performs well but it doesn't have much to differentiate from the normal iphone x.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Has it all, but still bigger than I’d like

    Posted
    ppbrasil
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Amazing device. But I still can’t reach the other side of the screen without changing the way I hold the phone. Battery could last a little longer (18hrs)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice looking phone

    Posted
    Dirk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For a casual phone user it’s a great phone to have with some minor improvements , the face is recognition could get buggy at night other than that great apple phone as always

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Yet another iPhone

    Posted
    LarryS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I buy new ones every year or so. They all seem to work okay for a while then start getting flaky. I can't seem to extricate myself from this platform. I'm trapped.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone

    Posted
    Dino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Phone is really good. I’ve used the camera many times since Ive gotten it. Fast and very powerful. Wish I could charge my phone and listen to it with the headphones though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone - bumper discolored

    Posted
    Bets
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good phone, nice upgrade from iPhone 6. The gold side band/bumper looks a bit discolored when there are fingerprints on it, but can’t be seen if you have a case on it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Few more features

    Posted
    denny1517
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Like all the S models are slightly improved revised models of previous year. Has improved in many areas but if upgrading from a regular X it's not worth it.

    I would recommend this to a friend