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Customer Ratings & Reviews

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for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,984 reviews
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and just as good as the 11. I recommend the phone and have had no problems with this far. I purchased this for my 11 year old son. I recommend the $10 Best Buy warranty: we haven’t had to use it yet but it’s a good idea to get for such a pricey item: I think the color is what I like the best about the phone: The iPhone continues to get better every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Face ID is super quick. Doesn’t feel gigantic on hand; has great feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb phone. Had no issues during the past 1.5 years of use. Typically used 50% of everyday. Fast processing. Traded for a 13 pro max, but I regret it now, as the XS max seemed just as capable and high quality as my new one. Will surely miss. Highly recommend this one. Battery is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iphone yet!!! Amazing battery life! Very easy to use!! Awesome camera!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and battery are fantastic. I take a lot of pics. Love the screen size too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAVORITE IPHONE EVER OWNED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had an iPhone 4s, 5, 6s, 7, and 8 plus in the past, but none of them comes close to what the iPhone XS Max has in store for you. The iPhone 8 Plus was also a good buy if you’re looking for something a bit cheaper but the XS max is really amazing. Personally love the infinity screen, face recognition, and the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my phone and am loving the screen. Super fast and takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for me. Ample storage and fast. Great camera and sharp display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and shape. Battery life is extremely great. The screen is super crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone XS MAX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with my new iPhone which was a replacement for my iPhone 6S Plus. Same size, but more screen area so able to see more. Has taken some time to get used to the swiping motion you use to open things rather than pushing the home button, but the good thing is there are no longer open pages which I would forever forget to close and then spend some time closing them all when it seemed that my battery was depleting or the phone seemed to slow down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Big!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big phone! Very fast and has a awesome picture. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade is nice... faster; camera improved; like no home button, but miss finger print access as opposed to face recog... gave to lift the phone all the time and it locks “immediately” as only option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exquisite phone all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality, amazing pictures, battery life and speed. Overall 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally A New-NEW iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m one of the many that get a new iPhone each year. However for a few years now I haven’t felt like I’ve been getting anything different (other than a model number). This time it feels really different! Much bigger screen (having gone from the 8 plus, returned the X after an hour) and noticeable display improvement. This phone makes having a tablet unnecessary. Good job yet again, Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max 64GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen. Very good phone with great features and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full screen phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung s8 plus before switching to this phone, i am really happy with the change. Samsung is not a bad phone but I had a iPhone before the Samsung. I switched because of the full screen with the Samsung. Now that apple came out with this phone, I was so excited to switch back. So glad I did. Fast phone, apps work perfect with Face ID, way better than I expected actually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the new XS Max. The camera is better and it seems faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone! Easy to use, great camera. Easy opening with the face ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent photos easy to use Sleek design makes it easier to view screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly the BEST iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every iteration of iPhone since the beginning in 2007. I’ve watched the ecosystem grow and watched the design progress. Now in 2018 we simply have the best iPhone I’ve ever owned. The XS Max’s large OLED screen is crystal clear and very vibrant. Call quality is exceptional, UI is very easy to navigate. Just a tremendous phone, wish I could give it more than 5 stars!

    I would recommend this to a friend