Main Content

Customer Ratings & Reviews

Apple - iPhone XS Max 64GB - Gold (AT&T)-Front_Standard

Apple - iPhone XS Max 64GB - Gold (AT&T)

Model: MT5C2LL/ASKU: 6009657

Customer rating

Rating 4.8 out of 5 stars with 1364 reviews

97%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 32 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 20 Reviews
  • Rating: 3 out of 5 stars

    Great phone, bad quality control

    Posted
    Elairdm
    • My Best Buy® Member

    I was an iPhone user once but switched to android. Now I’m back. I like how smooth the operating system is. The phone has a nice screen and speakers sound great. Overall I like it. But compared to other phones I’ve used in the past year the build quality is crap. Mostly the seams of the glass. They just feel raised. Compared to any top Samsung device or even the essential phone from which I came you aren’t getting the same build quality. Which is sad considering the price. The camera seems ok but images are a bit soft and noisy. In the end it’s a good phone and in a year will hold its value better then any android phone so I’m ok with that.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Expensive item

    Posted
    Majeed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I always used an iphone, so when i had to replace my phone i got the Max 64GB, i heard that it is the best iphone ever, paid around $1200 for it, i have couple things to say about it: 1- it froze couple times in the first week, worked better after an update but still freezing in the first week is bad. 2- charging the phone is slow, i use original cable and adapter but still slow 3- the lack of finger sensor is bad

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Same old, same old

    Posted
    skrull
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If you have an iPhone 7 or better and don't care that much about the photo capabilities it's probably not worth the upgrade... Save your money until the next version comes out. If you are into the face recognition and the camera capabilities, and have the X, it's essentially the same.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Slow charging issues

    Posted
    Happygolucky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The phone is what you would expect from Apple, Innovation is behind Samsung. For a $1200 phone, I was surprised that it takes so long to charge and Apple won’t admit there is an issue. If you search Google, thousands of people are having the same problem.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Too large for me The phone is beautiful but it’s j

    Posted
    Craig
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The phone is beautiful but it’s just too big for my hands. I am a guy with average size hand but I cannot operate it with one hand too hard to hold it on the bottom and even reach my inbox at the top of the email window with my thumb

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too big

    Posted
    Craig
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The phone is beautiful but it’s just too big for my hands. I am a guy with average size hand but I cannot operate it with one hand too hard to hold it on the bottom and even reach my inbox at the top of the email window with my thumb

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Picture image quality is great but I miss iphone 8

    Posted
    BaroqueBuilder
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I probably did not do enough research before I bought the XR. I really miss the ability to rotate the phone and have the image go "landscape". The face recognition feature grew stale quickly and I find myself missing the home button.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    large screen is really excited

    Posted
    suresh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    excited to use the large screen display and faceID for the very first time, given only 3 stars due to the issue observed with charging during standby mode and hoping this will be addressed soon with iOS 12.x

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Love it but breaks easy!

    Posted
    JT1004
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I’ve own every iPhone since they came out and have never broken one. I dropped this one a single time with a case and screen shield on it and it shattered.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too pricey for not many new features

    Posted
    Pankaj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    If you have iPhone X, keep using it and wait for the next iPhone. This one isn't worth the pricetag for the upgrade.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great phone but

    Posted
    SamHam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great phone but overpriced !!! If the price goes any higher on the next new iphone I won’t be able to forward it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Phone, Poor Battery Life

    Posted
    ShaunB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Lovce the large screen, but the battery life is lacking, Sometimes with just normal use, I only egt about 6 hours.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s apple

    Posted
    Boreo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone is decently fast and has ok battery life. It’s still way overpriced for what you get.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Apple

    Posted
    Tedd
    • Verified PurchaserVerified Purchase

    Apple has been disappointing with the numerous problems. One more chance to make me happy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    For my daughter

    Posted
    BillyBob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    She has issues with the video aspect of the device. But overall good phone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    different phone

    Posted
    rojomy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I miss the home button and the swiping feature doesn't work well. Great screen.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Cost

    Posted
    Dee77
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Should have got XR for price, not that much of difference for price

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    beatifil

    Posted
    benny0129
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    it nice and everything but i dont feel it should cost so much

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Super nice

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Super nice bigger phone latest model very nice upgrade

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good design phone but drops calls

    Posted
    Tony123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone has an issue of not connecting sometimes.

    I would recommend this to a friend