Customer Ratings & Reviews

Coming from a previous X model i really wasnt sure if this was a worthy upgrade as many YouTube videos make you think about. Let me tellyou something, upgrading was my best move ever. The Max is everything i had on my X and plenty more. The xtra size, the camera, the 2nd gen face id, faster processor, etc. Do not think about it anymore and do it. You will not regret it I guarantee you.

I love this phone so much! It’s probably the best iPhone yet. I had a 7 plus before and it’s a huge upgrade. The screen is amazing and the way it feels as you hold it is so much better. Getting rid of the home button was probably the best thing Apple could’ve done. Closing apps is so much easier and more intuitive. Face ID and AR are incredible. The phone is expesnsive, but worth it.

I have owned the 3GS, 4S, 5S, 6S Plus...and now the XS Max. The 6S Plus was such a great phone (I still use it when I work in Africa) that I skipped over the 7 & 8 Models. The XS Max is such a leap above the 6S Plus...and you don't really realize it until you go back to using the 6S Plus. As good as the 6S Plus is, you can't compare it to the XS Max. The improvements in battery life, battery charge time, operating speed, app load times, pic and vid quality, screen size and clarity, storage space, no home button needed (I can't stand using the home button on the 6S Plus now), and a dozen other minor improvements. The XS Max has completely replaced my iPad, I almost never pick up my iPad anymore, which was my mainstay for work and entertainment for like 5 years. In my own experience, the only downside with my XS Max seems to be the screen hardness. On all my iPhones over the years, I never used a screen protector. I have never needed to. My 6S Plus, which has been in service for about 5 - 6 years now with heavy usage in the jungles of West Africa, doesn't have a single nick or scratch on it. Hundreds of miles of being in my pants pocket thousands of hours of usage and nothing. My XS Max had dozens of very fine "scratches" all over the surface of the screen in a matter of days and significantly larger "gouges" that I can feel with my fingers within a month...with only being used in my office and home around the holidays when I bought it. You can't normally see the fine scratches and gouges during normal use, unless you catch the reflection off the screen just right when you have a dark background or a lot of ambient light. Research on the internet seems to point towards a newer screen coating that is actually scratching and not the normally very tough screen material, but a lot of other XS Max owners seem to be having similar issues. With the new model iPhones probably coming out in just a matter of weeks (Sept 2019), I would recommend holding off on an iPhone purchase until the next model is ready. I would still buy the XS Max, if I had to do it again, but for the first time would probably consider a screen protector. That is the only fault I can find with this excellent piece of technology. One mark reduction on Quality due to this screen issue.

First off, I have been an Apple consumer since the iPhone 4 was released. I have owned the 4s, 5, 6 plus, 7 plus, X, and now the XS Max, and I have to say that this iPhone is by far the best ever. Both the front facing and rear facing cameras are amazing. The speed of the processor, and the screen size is incredible. Everything runs so smoothly and seamless. The biggest pain was setting restoring my backed up iPhone data to the new phone because the iOS systems were different versions, but other than that this phone is outstanding. I would highly recommend upgrading if given the opportunity.

This iPhone has all the things that I had wanted for sometime now. Spectacular display, big screen size, decent battery life. The gold color is very subtle when compared to the gold color that was on the iPhone 7 series. The phone is slightly heavier than the iPhone X and iPhone XS but it is worth it.

The camera is remarkable. Its low light capabilities are a nice touch over previous versions. Face ID is great. I was never happy with Touch ID as I have to wear gloves for work. It's not perfect, but it gets my face with different glasses, or no glasses at all. And the identification is pretty fast. The stereo speakers sound great when you turn the phone to landscape. It automatically reverts to mono audio in portrait mode. The glass body with stainless steel perimeter is absolutely beautiful. Multitasking, or at least having the phone doing multiple things simultaneously is buttery smooth. HDR content is amazing. If I turn off Siri and Bluetooth, an entire days use only drains my battery about 35 percent. Having an adapter for headphones is annoying, and bluetooth headphones clearly loose quality because of data compression. I don't mind the notch, but apple had to remove the ability to see the battery percentage

I’ve waited 4 1/2 years for a new Apple phone upgrade. Been carrying around the original iPhone 6Plus, and didn’t care for the 7Plus or 8Plus because they were basically the same phone w/minor changes. I was waiting for an all-screen front from Apple. The first X didn’t impress me because, while the screen was as long as the 6Plus, it was narrower. And the phone was just HEAVY. Enter the XS Max. I love it. I’m so glad I waited. The screen is bigger, and it’s not as weighty as the original X - yet the entire outer body of the phone is the same size as my old 6Plus. So I don’t feel like I’m carrying too much. It is heavier than my old phone, but at least not as heavy as the first X. Not to mention, the camera, screen display, and many other perks are wonderful. Thanks Apple, it’s about time.

Loving this phone.. quick and holds a charge for so much longer than my 7+! Face recognition is great, took a few days to get used to no "home" button but now that I'm used to it... I like it better. Screen quality is beautiful. Cameras are FABULOUS! No complaints here!

Bought this phone as an upgrade to my four year old iPhone6 and WOW! The processor is significantly better and the extra 192GB of storage is great. It’s also nice to have a larger screen and Features like FaceID. Overall...a very welcomed change.

All day battery life. Amazing camera and display. The processor makes the phone blazing fast. I can definitely see this phone lasting me years before I need to upgrade again. Especially since I chose the 512GB option.

I love my new iPhone X’s Max. I upgraded from an iPhone 6s Plus. It took a little time to get used to not having a home button but everything works smoothly. I love the big screen, the picture is beautiful. It is lightening fast! I don’t have to charge it as often anymore.

The display is beautiful. Ease of use is phenomenal. IOS 12 allows an intuitive effortless experience. Speaker sound is great and the camera is wonderful. The quick processor, speedy modem and increased screen size make this phone a worthwhile purchase for anyone.

I was on the fence about buying this as my 8 Plus was great, but so happy that I did. The screen is amazing and the phone has a great battery life and processor. It’s also slightly smaller than the 8 Plus so fits in your hand better

After years of being an Android user (through multiple carriers and devices), I finally decided to jump aboard the iPhone train. So far, the journey has been about what I expected. The device itself seems very well made and engineered. The display is superb (and the "notch" isn't even an issue), the overall size is comfortable, and functions well. There are some huge differences between Android and iOS, but so far all have been tolerable. Do I wish to have some features back? Sure! But sometimes, function over form is more important. The best thing and biggest difference for me is the battery life. I start each day with a full charge on the battery. With my previous Android device, I would be scrambling to recharge it before lunch time. With the iPhone XS Max, I'm now over 12 hours into the day and have more than 50% battery life left. (Although there hasn't been much more several calls and text messages, it is still a tremendous improvement). Also, I'm still trying to find substitutions for some apps I had from Google Play that aren't available in Apple's App Store. But overall, I'm glad I made the switch and hope I don't regret it later on.

What can I say other than I love this phone. I previously had the 7 plus and I must say it’s so much better. Bigger screen, better performance, longer batteries time, improved camera and more storage. What more could I ask for?

Took some getting use to how it works without home button but once got things figured is great. A huge upgrade from the 6s+ that I have had for years. Camera is great. Speed is great and things have been smooth.

iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry's best color accuracy, true blacks, and remarkable brightness.¹ Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance.² And iOS 12 – the most advanced mobile operating system – with powerful new tools that make iPhone more personal than ever.

Love the Face ID feature and was a nice upgrade from my 7 Plus. Very similar overall but better camera and battery function as well as the “home” button removed to create a larger screen.

This phone definitely worth a shot if you are upgrading from an IPhone 7 or prior. You will learn quickly operating the phone without the home button. Just make sure you understand all the finger gestures shortcuts it is easy to use! The facial recognition is great and very fast. The camera takes the best pictures I ever seen in a phone. The speakers are loud and have great quality sound. The screen looks awesome. Please make sure you protect your investment using a screen protector. Because of its size there is a high risk of falling if you operate it w one hand. I also love how long the battery lasts!

I was not a fan of the size of the iPhone X, so I was glad Apple decided to make the Max- it is perfect for us big phone lovers. I remember reading certain reviews before I got the phone that compared the Max to an iPad Mini, which made me nervous because no one wants a phone as big as a tablet. But it’s perfect, just like my Plus but a better screen which makes watching videos and reading on the phone so much more enjoyable. It was easy to adjust to having no home button, which was another concern of mine before getting the phone. Overall very pleased with all the new features. I love the phone!