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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 700 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone XS Max Smart Battery Case's extended battery life and wireless charging capabilities. Many appreciate its protective qualities and the overall build quality, noting a positive user experience and ease of use. However, some users find the case to be somewhat bulky and heavy, and the price point is a common concern. The size increase is also mentioned as a factor affecting the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 700 reviews
  • Rated 4 out of 5 stars

    Great case for extra battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case option for adding extra battery life. It never fails you buy a new phone and the battery is great for 4-5 months then it does not last even a day. With this case I can go through a full day of heavy use and still have battery left. The only thing I don’t care for is that my magnetic car mount does not work inside the case and you would think Apple would integrate something in the case. Wireless charging does still work on this case though which is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it adds weight and a bit of bulk but this smart battery case is fantastic. As much as I use my phone I have no issues making it through an entire day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery and case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and the extended battery. My phone can now get through the entire day with heavy use and not entirely drain the charge. I also like the soft silicone case that's just enough to enhance the grip in your hand but not interfere with sliding into and out of your pockets. It's very durable too and survived many drops while preventing my phone from being damaged. I destroyed my first case after 2 years, and like this one so much I repurchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely more power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was running out juice halfway through my work day, keep in my I’m playing music through my Bluetooth Beats headphones and Social media-ing, so I understand the demand from my device was a lot. This charging case is doing its job very well, now I don’t have to charge until I go to bed. It is bulky, and heavy but I’ll trade that for the amount of battery life it provides me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets me through the day comfortably

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case, although I’m not too heavy a user, some days I am using my phone non stop (playing games) and using the internet. My battery gets low around midday. I came across this case and decided to give it a go. It was on sale and I have used this case for about 2 weeks and I love it. I have no worries about my battery draining before my day is done. This case does the trick. The one thing I don’t like about this case is it’s on the hefty side. But it is a battery so I won’t complain too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great integration but pricey for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iOS integration is great (being able to view the case battery status in the battery widget, etc.). The case is easy to hold and less bulky than other battery cases. It does show hand oils constantly. Capacity could be higher, it doesn’t feel like it quite doubles the XS max battery life potential. It is also easily damaged, and I took a small chunk out of the rubber at the perimeter of the screen inexplicably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to get more than one day battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this case to keep my phone charged throughout the day. I always have so many important texts, emails, and phone calls that I need it to last longer than normal. It’s great for anyone who uses their phone constantly but needs extra battery and decently solid protection. I got it on sale but the normal price is a little high. But you get built in Apple features that are important to me such as wireless charging and keeping one lightning cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK PRODUCT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice, but add weight to the phone. Uncomfortable to manage with one hand. It works great but takes time to charge with wireless charger. Also, battery drains fast. By noon I have 50% on light usage. Overall I am getting a little over 2 days of light usage. Keep in mind that I am not a facebook user and I know that app drains the battery even faster. But for $100 not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome battery case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this case for a month now and I love it. Fits like a glove on my SX MAX a bit heavier but you get used to it, a nice grip on the hand. Built like a tank has taken a couple drops from my 3 yr old and nothing. Battery is great I am a heavy user battery will last me about two days no problem. Phone stays nice and cool, speakers sound the same no sound loss!! Would recommend to anyone looking for extra power everyday use it just on trips with no power connection..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case good battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does what it is supposed to, it gives your phone a extra charge of about 50-60% I would say. It tends to run rather hot when it’s connected to your phone and it’s on the charger. The case is also rather large and very difficult to remove once it’s on the phone. But the case performs rather well and helps to protect it from drops as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Mophie buyer. I have purchased 6 Mophie’s and bought one for my iPhone XS Max. Highly disappointed. It only provided me with only 30% power. That’s it. I decided to try the Apple. Works amazing. I use my phone a lot. By 5pm, the charger is still charging. Needless to say I have power well into the evening. I also like the feel of the case. I would definitely recommend this case to anyone who needs a full charge into the evening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case with battery to keep going longer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. It is obviously heavier with the battery so it’s a trade off between the weight and how long you need to go without plugging in to charge. It works with a wireless charger as well. You will essentially see two batteries on the phone. One from the phone and from the case and their respective charge. The retail price is expensive, so if you can get it on sale, go for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good battery pack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to use. Have to charge it out of the box for first time use but it has to be plugged in into the wall outlet and doesn’t charge with the car charger which is a bit inconvenient. It’s also on the pricey side but I get a good 8-9hrs extra which is nice. So far so good going on the first week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is heavy. The charge lasts long. A bit price though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t buy another

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case! My phone would die so quickly during the day and now I don’t have to worry about it. When I go to bed at night it still has some charge left. Bonus points for it working on my wireless charge to charge my phone and the case. I won’t be buy another case again! Each upgraded phone with have an Apple Smart battery case with it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Boost of Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case allowed me to go over 24 hours without charging my phone. It was great to have since I was out all day. I love that it uses the battery first, and then goes to my phone. You will want to make sure you use at least a 12W charger block in order to charge it quicker. The only downside is that it is a little heavy, but that is to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all day use !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great if you are out and about all day and don’t want to be tethered to an external battery pack. Cons : pricing (c,mon though, it’s Apple) weight, bulkiness, two and a half hour charge time Pros : extra 3,000 MAH, rubberized non-slip material, doesn’t overheat or get too warm (unless it’s used all day on a hot day in Vegas)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lasts long and charges very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If after a long day, you need the assurance that your phone will continue to function without a charge late into the evening hours when you really need it, then I recommend this case. For one, this case feels good to your touch. It's smooth but not slippery. After 5pm I usually have about 120% batter remaining. Nice case. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use Greay battery life no too bulky looks good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was good but just too bulky

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case to keep my phone charged all the time since I'm always traveling for work. The battery itself works great and the feel of the case was good as well. However, it was too bulky for me. I rather just carry a portable charger.

    I would recommend this to a friend
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