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Customer Ratings & Reviews

Apple - iPhone XS Max Smart Battery Case - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 261 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-7 of 7 Reviews
  • Rating: 1 out of 5 stars

    Many Have been coming out defective

    Posted
    Deeznutz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got the first wave of Cases. To begin with its bulky, but i knew what i was getting into. Anywho, its an Apple case so it must have been good. It did its job, charges my phone till half day and then it dies and my hone runs on its own battery. The material used is extremely poor. I thought the silicon feel will make it last but 2 months after use it wore more then cases you buy off amazon for like $10. The corner become smoother and it looks older then it should. Mind you its a $130 case. In May it died, just wouldnt charge anymore. Bestbuy didnt souldnt help, so they referred me to Apple. Apple with their great customer service they took it inn. Took a month to get my refurbished case and they asked for the broken one. Why did it take so long? Apparently the problem i have experienced is more common and wide as buyers return their cases due to it just dying. I was on back order. Anywho, ima keep it. Its just too pricy for me to walk away. I dont recommend it tho just due to the material they decided to use. Its cheap, and wears way to quickly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    UM...

    Posted
    JacobEwing
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Okay so I purchased this case because I didn’t want to have to use a portable charger every time my phone is dying. So besides the fact that this case continuously charges your phone even when it hits 100% is kind of annoying. It fits the phone well, and it doesn’t make it feel or look bulky. the downside I’m having is this case takes hours to charge, but dies incredibly quick. My XS Max doesn’t even make it to 100% before this case dies, and that’s while staying off the phone. I don’t recommend and I don’t see myself repurchasing it anytime soon.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not meet a full charge standard

    Posted
    Broseph
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Terrible power for such an expensive case I mean yea it’s nice and silicone and yea it’s a case but it’s a 100$ + case with power and ur telling me it doesn’t give a full charge

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good

    Posted
    JLAnKDA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was not impressed with this case. Seems cheaply made, like it’ll peel easy. It’s too bulky and didn’t really help with the charge.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't Work with My iPhone

    Posted
    5Stars
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I put on my phone right away and before I left the parking lot, I returned it to Best Buy as the case didn't work.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    Maritzam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’m am extremely disappointed for it being $140 this case is horrible. It does not last long. Do not waste your money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Smart case

    Posted
    Fitbit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Did return the item. Not sure if it was working correctly. Little confusing and heavy. Makes phone very bulky.

    No, I would not recommend this to a friend