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Apple - iPhone XS Max Smart Battery Case - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 247 reviews

92%
would recommend to a friend

Pros

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Customer ratings & reviews

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Page 1, showing1-20 of 38 Reviews
  • Rating: 4 out of 5 stars

    Amazing cases!!!

    Posted
    JohnnyCash
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own a Mophie power bank but I wanted to try a power case so I wouldn’t have to carry the power bank everywhere. This case is a game changer. It keeps my iPhone XS Max protected and charged for 2 days without a charge. It’s not as big as some make it out to be. It’s a little heavy but it feels nice in the hand. The only real downside is the price but I got a great deal because Best Buy had 2 open box items for $100 each and I had a $50 gift card so it only cost me $50. I don’t think I can go back to a regular case after having this beast. It does not constantly charge your phone as a lot of YouTube videos seem to think. It fully charges your phone first and then uses the cases battery power, when the case is drained then it will start to use your phones actual battery. This case will prolong the life of your phone’s battery because it is limiting/reducing the number of charging cycles you will do on your phone. Also, plenty of people seem to think that it is constantly charging your phone because the lightning icon is always on but it is not. I reached out to Apple personally to ask this question and the reason the lightning icon is constantly on is because the case is plugged into the phone so the phone recognizes that something is connected but it doesn’t charge all the time which is why this is a smart case. It only charges your phone when it needs to. Amazing case and I have had zero issues so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It’s OK.

    Posted
    bwmays12
    • My Best Buy® Elite Plus MemberElite Plus Member

    Probably being generous in giving it 4 stars. Let me start by saying why I gave it 4 stars. It does what it is intended to do, give longer use between charges. It also looks great, has decent grip, charges wirelessly, and shows separately on the notification screen, being an Apple product. What isn’t so great? Well, not sure it is a very protective case. Feels much less protective than a Mophie case. It is always charging, well up to the point there isn’t a charge left. Maybe this is a personal preference, but I would rather turn on the charge as I feel needed. The case charge seems to drain fairly quickly when using the phone. It does feel pretty bulky and heavy as well. Overall, I would recommend it, but it is far from what I expected. Then again, when it comes to cases, Apple does appearance and functionality over protection, so it is what it is.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I’m not sure what “smart “ means in this case

    Posted
    Jeffry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall this is a good product. My primary goal was to find a case where the hard plastic wouldn’t be so slippery. The silicon on this this is really nice and easy to hold. In terms of a smart case I can’t find anywhere with a description of how it optimizes the phone battery or any other type of “smart battery “ features. You charge it and the phone. As soon as you pick it up from the charger, the battery case power is used first then the phone. Basically doubles the time you’d have on your phone. I’m typically using Bluetooth headphones for listening or talking for work. I rarely get to the phone battery. It’s a steep price. I decided on it so I didn’t have to have a separate battery ready to plug into. The all in one solution works well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice case

    Posted
    Steveh552
    • My Best Buy® Elite MemberElite Member

    I bought this case at Best Buy and was excited to get it. When I got it home and on the phone, the battery was dead and needed to be charged, no big deal. Let it charge the whole night and woke up to it at 100%. Put it on the phone and literally five seconds later it was down to 95%. Put it on charge and back to 100 in seconds and it would just do this. Called the best buy store and they had no more in stock and told me to go to Apple. The Apple store checked it and replaced it in a matter of minutes, dead cell The new case is working flawlessly. Not sure how protective it will be on a drop but I like having nearly a full extra day of juice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Expensive but works

    Posted
    WhoAmI
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I ended up trying several other battery cases before committing to this one because it is expensive. It works very well with the iPhone XS Max and supports all accessories at the lightning port that I threw at it. The other ones didn’t support the full functionality of some of the accessories at the lightning port. So this something to keep in mind if it is important to you. As others have mentioned, the only negative is that there is no power switch so you can decide when you want it to charge your iPhone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case for extra battery

    Posted
    Jimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great case option for adding extra battery life. It never fails you buy a new phone and the battery is great for 4-5 months then it does not last even a day. With this case I can go through a full day of heavy use and still have battery left. The only thing I don’t care for is that my magnetic car mount does not work inside the case and you would think Apple would integrate something in the case. Wireless charging does still work on this case though which is a nice feature.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good battery case!

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Extra battery life makes my phone last 2-3 days per charge The case offers full protection with the only thing unprotected being the screen, this is better protection than the [non battery] Apple cases that leave he bottom exposed. My only complaint is that I know that the case will start peeling like the other Apple silicon cases do. The silicone coating on the plastic frame of the case wears out after a while and chips off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great integration but pricey for what it is

    Posted
    Drewser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The iOS integration is great (being able to view the case battery status in the battery widget, etc.). The case is easy to hold and less bulky than other battery cases. It does show hand oils constantly. Capacity could be higher, it doesn’t feel like it quite doubles the XS max battery life potential. It is also easily damaged, and I took a small chunk out of the rubber at the perimeter of the screen inexplicably.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love this and have been waiting for them to make one for the plus size phones. I have the iPhone XS Max. My phone will last all day with extremely heavy use. You would think with a phone this size and a battery like this in the case it would last 2 full days. That is not the case though. It lasts a day and a half with normal (heavy) usage. Still worth it to me though

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good feel, well built but some charging quirks

    Posted
    Ankitn
    • My Best Buy® MemberMember

    Well built and works well, however occasionally with wirelesss charging, I get occasional connects reconnects at which point I have to reposition case and sometimes just leave it charging via cable. It’s possible it’s due to my Samsung charging plate. But I hope this is some sort of software bug that is fixable.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lots of battery life

    Posted
    JustinK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Full day of battery even with heavy use, no longer have to worry about charging up. I just put it on to charge when I get to bed. Only negative thing is that, it deactivates the compass in the phone, so for compass using apps you have to remove the case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Helpful

    Posted
    Tiffness
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love knowing I have a little extra battery to keep me going throughout the day. Only reason why I knocked off one star is that I don’t like the “hump” but I got over it (pun intended). I also like knowing it’s made from apple so it won’t damage my battery.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Apple battery case

    Posted
    Kabelguy202
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Case is very protective and feels great in your hand. The only downside in my opinion is that the case constantly charges your phone while it’s on. Apple says it’s a smart case but it makes me nervous about always charging the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case, just makes a big phone even bigger

    Posted
    MattyMcFly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case is easy to slip on and off, and I love the feel and grip in my hands. The charge lasts almost 2 days with normal use. Negatives are the size and exact placement you have to make on the quick charger in order to charge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It’s okay

    Posted
    Venusdemilo2u
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not quite as I expected, the battery is charging my phone all the time kills smart case fast. I thought it would be the kind of smart case that would kick in when your phone starts to get low. But it is what it is.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good not perfect

    Posted
    Charcoalflare
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It works as intended last pretty good amount of time. Only complain I have is that the smooth texture has rubbed off the edges making it shiny

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great battery case

    Posted
    iambrandoom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The iPhone XS Max Smart Battery case has been a great case so far. I've noticed a few issues with how it works software wise with the iPhone but hopefully those issues will be fix by Apple in upcoming iOS update.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Keeps it going all day!

    Posted
    Kennedy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It is great if you use your phone all the time. It keeps it charged all the time. I only wish it had a little bit better protection but my iPhone hasn't broke yet with it on!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Case is very intuitive

    Posted
    Jose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case goes great with the rest of the Apple ecosystem. It doesn’t constantly feed my phone with battery, and usually makes it through a day and a half before needing another charge

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does what it suppose to

    Posted
    Nobie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great case. Does exactly what it should and its very convenient..i live having this case on my phone cuz it gives me the charge i need at the end of the day .

    I would recommend this to a friend