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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 700 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone XS Max Smart Battery Case's extended battery life and wireless charging capabilities. Many appreciate its protective qualities and the overall build quality, noting a positive user experience and ease of use. However, some users find the case to be somewhat bulky and heavy, and the price point is a common concern. The size increase is also mentioned as a factor affecting the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 700 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for almost three weeks now. I love it, except I wish you could turn off or on the charging capabilities on the case itself.. otherwise great case!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great concept, but would not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased apple thinking it would be a better product. Already does not work. Difficult to hold and bulk ( I understand it has to be larger, just be aware that in just the short time I had it I still did not get use to it. for over 100$ money can be use better elsewhere in my opinion. Silicone did have decent feel to it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool case but there’s no button to turn off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging Case is cool they kept my phone charged all day but the only downfall is there’s no on/off Button for case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Battery Case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS Max Smart battery case. Like all of this cases after you use it every day the battery of the case will start to drain fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Many Have been coming out defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the first wave of Cases. To begin with its bulky, but i knew what i was getting into. Anywho, its an Apple case so it must have been good. It did its job, charges my phone till half day and then it dies and my hone runs on its own battery. The material used is extremely poor. I thought the silicon feel will make it last but 2 months after use it wore more then cases you buy off amazon for like $10. The corner become smoother and it looks older then it should. Mind you its a $130 case. In May it died, just wouldnt charge anymore. Bestbuy didnt souldnt help, so they referred me to Apple. Apple with their great customer service they took it inn. Took a month to get my refurbished case and they asked for the broken one. Why did it take so long? Apparently the problem i have experienced is more common and wide as buyers return their cases due to it just dying. I was on back order. Anywho, ima keep it. Its just too pricy for me to walk away. I dont recommend it tho just due to the material they decided to use. Its cheap, and wears way to quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this is a great product. Unfortunately, I couldn’t get use to the size the case added to the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was ready for an upgrade to my iPhone 7+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my iPhone in my work. I wouldn’t be able to do my job without it for sure. I decided on the best that was available at this time - the iPhone XS MAX 512 gig and I am so happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More battery is awesome . Just wish they made it more thinner and I’m not a fan of the silicone case feel

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only does one charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice cause it’s made by Apple but it only last for one charge and it is extremely bulky

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case but I think apple need to improve on durability. Case is made out of silicone. In my opinion it cases need to be heavy duty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice, but I don't like that you can't turn it off. It is definitely worth it if you are on your phone for business purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is nice overall but I’m a little worried about the back. I noticed it warping. It’s no longer flat like it used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extension to our current battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well... it took a minute to figure out that I needed to charge the phone and battery separately. Once I was past that the pair worked great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Major battery upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your phone has a hard time keeping a charge, most iPhones over a year do in my experience, get this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XS MAX Smart Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Apple and Best Buy! this is myy number one place to go to for all my apple needs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it was built to do. This is the 3rd charging case I had to purchase. Not sure how long this one will last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like about this case is that their is no way to turn it on and off other than that I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oranges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love orange products. They really produce top notch stuff! The Phillies lost the first game of today’s double header to the nationals, ugh! Bummer!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works well. It is also well integrated with the rest of the phone. No problems with the Qi charger and a lightning connector works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional quality from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always makes expertly crafted accessories that fit seamlessly with their products and this case is no exception fits and feels perfect

    I would recommend this to a friend
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