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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone XS Max Smart Battery Case's extended battery life and wireless charging capabilities. Many appreciate its protective qualities and the overall build quality, noting a positive user experience and ease of use. However, some users find the case to be somewhat bulky and heavy, and the price point is a common concern. The size increase is also mentioned as a factor affecting the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 816 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this case for a couple of days now but, I am really enjoying it so far and have not run into any problems yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Battery Case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS Max Smart battery case. Like all of this cases after you use it every day the battery of the case will start to drain fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classic Apple product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like you’d expect from an official Apple product. Only problem is there’s not controlling the charging. It just always charges your phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Many Have been coming out defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the first wave of Cases. To begin with its bulky, but i knew what i was getting into. Anywho, its an Apple case so it must have been good. It did its job, charges my phone till half day and then it dies and my hone runs on its own battery. The material used is extremely poor. I thought the silicon feel will make it last but 2 months after use it wore more then cases you buy off amazon for like $10. The corner become smoother and it looks older then it should. Mind you its a $130 case. In May it died, just wouldnt charge anymore. Bestbuy didnt souldnt help, so they referred me to Apple. Apple with their great customer service they took it inn. Took a month to get my refurbished case and they asked for the broken one. Why did it take so long? Apparently the problem i have experienced is more common and wide as buyers return their cases due to it just dying. I was on back order. Anywho, ima keep it. Its just too pricy for me to walk away. I dont recommend it tho just due to the material they decided to use. Its cheap, and wears way to quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this is a great product. Unfortunately, I couldn’t get use to the size the case added to the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More battery is awesome . Just wish they made it more thinner and I’m not a fan of the silicone case feel

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only does one charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice cause it’s made by Apple but it only last for one charge and it is extremely bulky

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I was ready for an upgrade to my iPhone 7+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my iPhone in my work. I wouldn’t be able to do my job without it for sure. I decided on the best that was available at this time - the iPhone XS MAX 512 gig and I am so happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case but I think apple need to improve on durability. Case is made out of silicone. In my opinion it cases need to be heavy duty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice, but I don't like that you can't turn it off. It is definitely worth it if you are on your phone for business purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Very convenient specially if you have kids and they use your phone with this your phone nearly has low battery!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is nice overall but I’m a little worried about the back. I noticed it warping. It’s no longer flat like it used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extension to our current battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well... it took a minute to figure out that I needed to charge the phone and battery separately. Once I was past that the pair worked great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a few weeks then stopped working! It’s well made and very appealing to the eye! After about 2 weeks it started not charging my phone even though the case it’s self was fully charged! The case it’s self gets dirty and stained very easily for the price point it should be cleanable! The case also has to be removed to charge the case and the phone at the same time!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Major battery upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your phone has a hard time keeping a charge, most iPhones over a year do in my experience, get this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XS MAX Smart Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Apple and Best Buy! this is myy number one place to go to for all my apple needs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smart battery case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy... did NOT hold charge as intended ... did not feel the cost was worth it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it was built to do. This is the 3rd charging case I had to purchase. Not sure how long this one will last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like about this case is that their is no way to turn it on and off other than that I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best extended battery case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only battery case that doesn't give me a headache! I have tried so many other cases and this is the only one that works! Totally looooooooove it.

    I would recommend this to a friend