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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers highly value the iPhone XS Smart Battery Case's extended battery life and wireless charging capabilities. Many appreciate its snug fit and the protection it offers the phone. While some find the case a bit weighty or expensive, the positive feedback on ease of use and comfortable feel outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 463 reviews
  • Rated 1 out of 5 stars

    doesn’t work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Aug 21st, and it has stopped working. It doesn’t take a charge any more, and I just use it as a case to protect my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBEL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an Apple product, this is the worst. Works great for the first week then stops working. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn’t work our of the box. Re-ordering finger crossed this doesn’t happen again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective, no longer works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. Thanks for selling me a defective product. I will be returning ASAP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this and the box was a bit banged up, and the case inside was already used. Sending it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always problems. With this case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple all ready. Replace 2 times and they make you wait about a wek to give you a new one o don’t. Recommend this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working won’t charge any longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought it last month sept 9, and it stopped working a week ago 10/5/2019 , can I exchange it ? Refund ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective device. Device does not work. Devise a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not keep a charge very long. Don’t buy this won’t last long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DEFECTIVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIVED DEFECTIVE WOULD NOT CHARGE PHONE HAD TO RETURN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced , heavy , and didn’t work!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money for this case / battery ! Was not able to charge !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for more than 3 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stopped working after 3 months. Done with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work!! Returning to the store! Disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up completely doa. Waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t give level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good doesn’t measure battery. Battery doesn’t last

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bulky but good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a mophie on my iPhone XS before. Was really waiting on apple to release this case because my main thing was a charger case that had the lightning port on the bottom. When I first tried it on it definitely made my phone feel a lot heavier. I didn’t like the fact that it doesn’t have an on/off switch. But it’s a smart case and it seems like it distributes the charging perfectly for my phone throughout the day. Definitely a high price to pay for a case not gonna lie but overall that lightning charger port is way better to have over a micro usb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in the City, the worse thing that can happen is your phone dying. The smart battery case is the solution. It's bit bulkier than the previous generations, but it gives my phone both the battery and protection it needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple charging case - never disappoints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a typical apple product that works fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great, using it I don't have to charge my phone throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charging case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charging case works great. I love how fast it charges up my phone!

    I would recommend this to a friend