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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 463 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the iPhone XS Smart Battery Case's extended battery life and wireless charging capabilities. Many appreciate its snug fit and the protection it offers the phone. While some find the case a bit weighty or expensive, the positive feedback on ease of use and comfortable feel outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 463 reviews
  • Rated 5 out of 5 stars

    Longer battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more days of using all of my phone battery before the end of the day. I’ve not run out since I started using this case. Only complaint is the weight. It is heavy, but that a sacrifice I’m willing to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to iPhone users!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a heavy user each day of your phone(which most are in my opinion) this case will support you all day and not have to plug your phone in:) And using the same lighting connector is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All day use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device. Charges quick and love being able to charge both items at the same time. Battery last me all day. I was afraid to get it since i own the iPhone X. Still works with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had several cases for my different iPhones, this one has so been the best. Works well with charging mat and give phone ample protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One piece, nothing to lose, nice fit, seems a little lighter than Mophie (but no facts on that), nice that it displays battery power for phone and smart case on the lock screen. It just works!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I bought this to replace an off brand I had bought trying to save money. I hope this one outlasts the other. It seems to be working great so far. I'm a bit curious as to why it stays charging all of the time. My phone now lasts from the time I wake, until the time I go to bed and plug it in again. The only issue so far is that one night it was plugged in all night, and while the phone changed, the case didn't. Fingers crossed that is the only issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my needs, but one QC issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a lot about this case. Number one, I don’t ever run out of battery, which I used to since i have become completely mobile device dependent. The drawback is that every now and then (say once ever couple weeks) the battery case will not charge when plugged in to USB-A to Lightning, multiple chargers and cables tried, including the standard Apple certified cable. Solution is to disconnect the case from the phone for a few seconds, then plug back in, and everything works as expected. Overall, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Bought the Mophie Air juice pack and returned it the same day. This Smart case is great and feels much better in hand. Also super easy to remove phone if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and case material

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very heavy to carry around. The materials that the case is made of stays dirty. I got the black and it is not easy to keep clean. The battery life is good but could be a little better. I pretty much use a case battery and part of my phone battery daily. Have had a few times that both batteries were needing to be charged. Overall I guess I would buy it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poorly made case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case as a gift for my son. The battery works great and does exactly what it’s intended to do. But the quality of the case is not what you would expect for the price. After only having for a couple months the case cracked on the top corners and started peeling. It became worse over time but the battery part is still good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my case! I have a iPhone X and it fits it perfectly! I never have to worry about my phone dying throughout the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for travel. I love the texture of the case makes for an easy non-slip grip. Phone stays charged for at least 2 days without having to plug up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only apple gives the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to worry about the case scratching the back of my phone at all and the charge makes my phone last even longer it does add bulk but it’s still worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Long Battery Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having made the choice to sell my camera and switch to strictly my iPhone 10 camera, I needed something to extend the phone's battery life with heavy phone usage daily while on vacation. The advice I got from the people at Best Buy, especially an employee who personally had one, convinced me to buy the battery. It was a great purchase. I now charge my phone about every 4 days. Size-wise, it's adds a little weight and bulk to the phone, but it has to by default simply because of the battery, which doubles the thickness. The case feels like a smooth rubber and feels comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone XS battery case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for extended battery use and protection. This will be the second one that I’ve bought. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case way better than any other battery case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charge it at night with my iPhone I have the iPhone X by the way not the xs. It fits just fine. Keep my phone charged all morning and some afternoon with minimal use. With heavy usage including YouTube and video calls it’s gives out at noon o it fits just fine. Keeps my phone charged all morning and some afternoon with minimal use. With heavy usage including YouTube and video calls and gives up till noon. Keep in mind I start my day off at 5:00 AM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has not let me down. It keeps the phone charged and sometimes I don’t even need to charge it for days. Plus it’s not bulky at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for xtra battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for about 2 yrs and I love it. Still keeps a full charge and is great having 2 batteries and protects it if u drop it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but battery drops randomly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great! I travel a lot and it definitely helps me stay connected throughout the day. The one thing I do NOT like is that as soon as I unplug it the capacity rating drops from 100 to 93, but then it will say 97... then when it is low and I charge it jumps in a short amount of time. I don’t think the process for accurately measuring battery works well. Other than that, it does last forever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best battery case with Qi charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome case. I love that it can charge wirelessly and the battery easily lasts me all day.

    I would recommend this to a friend
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