Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 138 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the excellent condition and ease of use of the refurbished MacBook Air 11.6", finding it lightweight and perfect for both school and personal use. However, some customers experienced issues with the quality, including problems with keys and the charger, and a few mentioned the screen size as being smaller than expected. Despite some minor cosmetic flaws reported by a few users, many found the laptop to be in great condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 138 reviews
  • Rated 5 out of 5 stars

    Macbook air purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in excellent condition! Arrived earlier than expected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little stumped if I should've bought it or not, but I did! Overall great laptop but the battery life is not that great. I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought used and works perfectly. Didn’t expect to work this fine.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Almost like new. I love the sleek and slim feel to it. Major upgrade than what I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best gift

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect I have not had any issues at all even though it is mentioned as pre-owned definitely worth my money.

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 1 out of 5 stars

    Just a horrible purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and when i did it came with a different charging cord its not the one it takes i went back to best buy told them about brought my receipt they told me i would have to give them the item back and repurchase it again when they had the corrcect charger for it they just wanted to trick me into giving them more money…i purchased the correct charger off Amazon for $59.99 why do i have to go through all this mess when i paid for what i paid for and did not receive it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new MacBook! This is my 1st one. And I am very satisfied. I will definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop & it’s like brand new would definitely recommend buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dead Battery

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall laptop was in good condition only a few scratches until it would die within 2 mins with a full battery. Luckily got the battery replaced and seems to be working now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Works perfectly just the way i wanted for school

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor processing unit and outdated software which did not allow downloads. This product shouldn’t be listed on bestby. It’s a dent on the credibility of the appliances sold at bestby. However, I’m pleased with the return process

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 5 out of 5 stars

    Jays

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for school or work studies only thing is the screen is small other than that it’s perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MacBook Air 11.6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using MacBook Air mainly for school and internet. Starts-up and runs ok, only blemish are 2 scratches on the middle of the screen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent but short battery life

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and I would give it 4 and half stars since the battery longevity is a bit low.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For school use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school and personal use. We definitely buy it again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Old apple product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too old to download current apps from Apple Store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of time

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my fiancé. It took over a week for it to actually get shipped to the store for pick up. Once item was received. I noticed that the incorrect charger was in the box. I reached out to customer service. They told me that they couldn’t do anything. I have to go in store to do it exchange I go to the store and they tell me they can’t help me because I would need a physical receipt but I have an online receipt because I got it sent to the store long story short they told me that they couldn’t help me and I probably wouldn’t ever come here again or recommend anyone else to come to this location. I feel the best I’ll have been, a one time exception, other than that they get two stars for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good condition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition nice product , at time , use full , I’m happy about my MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable for everyday use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom for checking emails and doing taxes, etc. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy’s the bomb

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest deal and product I’m loving it my son and I use it daily

    I would recommend this to a friend