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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 167 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the MacBook Air 13.3" (2017) for its generally good condition, performance, and ease of use, finding it a great value for the price. However, some customers experienced issues with battery life and occasional overheating. A few also noted minor cosmetic concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 167 reviews
  • Rated 3 out of 5 stars

    a little dirty and charger doesn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was initially very happy that i got a mac from here. it was sort of dirty but that didn't bother me too much. one thing that sucks is the charger. the hard plastic's broken and snapped. there are tears in the rubber cord, and it doesn't work at all. that combined with the dirtiness made it feel like ebay quality instead of best buy. did anybody really test the product? ¯\_(ツ)_/¯

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, great place to get it. Easy fast and just had to pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a slightly new laptop and one that I could take with me and just get up and go. This laptop not only came in great condition but it also came with some cool additions for me to add including laptop security which is a must! I'm super happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In very good shape and condition! I was very surprised with the quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has no complaints ! That’s all I needed .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Frenchy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Looks brand new. The screen its HD, very clear images. It would be excellent for students. This computer exceeded my expectations, very fast and it can be use for for so many things.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent Computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Even though it was pre-owned it looked brand new! It shipped in packaged very well. Husband loved it. He still trying to learn how to use it, lol.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 1 out of 5 stars

    waste of money and time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand that these mac's are refurbished, but I don't understand why Best Buy still sells them. It's been five months since my purchase and the Mac book randomly turns off and ive already had to replace the charger from amazon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mac book

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mac book works like brand new would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Apple PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very fast, easy to use, love Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs, fast speed to get through my dj sets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-owned MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned MacBook. Looks almost new! Works great so far. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Apple MacBook and I love it. It’s the perfect laptop for school. It’s so lightweight compared to other laptops I’ve used in the past. So far, I love it…no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    first mackbook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first mackbook 10/10 would def buy again, a year with mines & it still acts like the day i got it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Laptop!!! It’s amazing I recommend it to anyone who need it for work or school work done .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Mac book Best shop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for mom! Excellent kit, nothing slows you down, excellent accounting reports. Arrived with minimal signs of use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If someone is looking for macbook especially college students with affordable options this one is highly recommended. I enjoy using the macbook and its perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great bargin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this used Apple laptop for my granddaughter. So far it’s really nice. Not scratch or any evidence it was used. I’m impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just like new.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop to anyone. I bought it just to load GarageBand so i could take it to friends houses to use for recording. Everyone thought is was new. Everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I LOVE MY MACBOOK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the my first MacBook and I love it I would definitely recommend to my family and friends to get one

    I would recommend this to a friend
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