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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 167 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the MacBook Air 13.3" (2017) for its generally good condition, performance, and ease of use, finding it a great value for the price. However, some customers experienced issues with battery life and occasional overheating. A few also noted minor cosmetic concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 167 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who does not like cheap things . I like it a lot . I will recommend it to family and friends .

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Very good condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice no scratches came with a power card. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Max book air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price and works as if it was brand knew. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Macbook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I paid for it. Haven’t had any issues and it looks new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mcbook air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its working good and it preown but look new battery life is great and a good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed for no charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second time purchasing this product the first time it was fine but the second time i didn't even get a box or a charger. Very disappointed, I would appreciate it if I was sent a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mac book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my purchase. It is in perfect condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MacBook. It does exactly what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice compiter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine, really glad we purchased. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old son wanted a macbook for Christmas so i decided to get him a preowned one to start off to see how he handles it and when we received the macbook air in mail it looked brand new! Must say this was a great purchase! Im glad i found this macbook and i hope he enjoys it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacAir 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, it’s smooth and very good to travel

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple scratches but overall a nice laptop! I got a cover for my laptop and it looks new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple certified used MacBook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great condition, highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay ish

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was okay, the button on mine kept getting stuck. And I payed way more than what it's listed now!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    okayish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took a month for me to get my computer when it said it would take 1-2weeks so that was very aggravating but everyone worked well with me

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat, Scratches

    Rated 4 out of 5 stars

    Great for high school and middle school students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop as a MacBook Air user for 7 years I would say it’s very good laptop. My only complaint that I would have is that is not so great for designers to use such as downloading apps like photoshop and illustrator that need a large enough storage capacity to download because it takes a long time. The battery life not so great, it runs out of battery pretty quickly. It makes a lot of fan noise, heats up a lot, and since it’s so thin make sure you put a good protective case but it does not breaks the screen no matter how many times it falls the protectiveness duration is great, it does scratch easily. I love how the mouse is light weight and thin it is, and love using the mouse and the way it glides is so soft.Would definitely recommend to a friend or a high school student.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Apple MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer first apple I ever own really cheap and it was easy to get

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Preowned MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this MacBook preowened for my son and it was a win. It looked brand new. I am assuming the cheaper you go with purchasing a preowned Macbook, the more cosmetic damage and older the model is. His had no cosmetic damage and has been functional so far with no issues or glitches. Overall happy with my purchase and will come back with an update in a few months. I read reviews that were horrible in regards to preowned items but I did not have an issue. Please understand preowned is different from the open box and refurbished items as well. I was told by a technician these are the Macbook traded in for upgrades and if there is no issue the check them out, clean them up and sell them for fair market value.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Air purchased is in perfect condition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy doesn't vet Pre-Owned, try refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and last time making a big pre-owned purchase through Best Buy and not Amazon like usual. Purchased for 12 year old girl, the motherboard has blown out almost exactly after one year of use. After she came to me she also reported having some issues before. At least for big stuff like this, you're better off buying new, at least when it comes to Best Buy. The repair cost is 350$, literally higher than buying a new one at this point. Don't buy it, it isn't going to last. My 2015 Macbook still works great, this is not a problem with the hardware, Best Buy clearly doesn't vet their pre-owned devices.

    No, I would not recommend this to a friend
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