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Customer Ratings & Reviews

Your price for this item is $239.99

Customer reviews

Rating 4.1 out of 5 stars with 151 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition and performance of the 2017 MacBook Air, praising its functionality and describing it as working like new. Many appreciate its portability and the good value for the price. However, some customers reported issues with the battery life, noting that it needs replacement or doesn't hold a charge for very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 151 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer and the quality is good and you can do a lot on this computer like download apps and watching movies and listen to music and the size is good for traveling or office, school.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great condition after a month of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been about 1 month since I got this Macbook Air. Came in great condition with a charger. Was clean and free from scratches. So far everything works fine and the battery lasts quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as of right now, this laptop is great! :) it was everything i wanted. runs smoothly and fast. i’m hoping it’ll remain that way! some reviews said after a few months things went south. hoping that’s not my case. it is scratched though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pre- own MacBook Air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook Air is a good laptop however for the price is not worth it, laptop has dents and scratches and the worse part is that the battery needs maintenance which is that needs to be replace disappointed for a $539 dollars laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Came Scratched, Dirty And With A Dying Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn’t refurbished items be sold clean? You should have the seen the dirt that came off the laptop when I cleaned it for the first time. Also, scuff and scratch marks on the laptop (not disclosed before purchase) and a battery at the end of its life that will not hold a charge. I have put in a claim with the warranty company. Shame on Best Buy for not having better oversight of its refurbished electronics.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Buy it, it’s worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical after reading the reviews but I took the risk and I’m so glad I did. This laptop came in such great condition. It basically came brand new. No dents, no scratches. I’ve had no internal problems with it either. I have zero complaints. This is the best purchase I’ve ever made. I would definitely do it again and recommend it to any body looking for a laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate it a zero I would but I can’t. You call this refurbished lol it’s junk it won’t even allow an update. And it looks like someone threw it out of the car window. Complete trash don’t buy it. Furthermore Best Buy you want to charge me 100$ to erase it poor customer service this thing is junk. You shouldn’t have sold me junk it was false advertisement saying it’s like new lol I should sue yall dents all over this thing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was a great deal and works great actually like a brand new computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before i didn’t understand and i thought was not good. But now i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good to be refurbished, it works like new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken computer in just 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 4 months the computer stopped turning on so had quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Certified Refurbished Apple MacBook Air 13.3" with an Intel Core i5 processor, 8GB of memory, and a 128GB SSD (2017) in Silver that I bought from Best Buy is a fantastic deal. This MacBook Air model offers a perfect balance of performance, portability, and sleek design. The Intel Core i5 processor ensures smooth multitasking and responsiveness, making it ideal for everyday tasks like web browsing, word processing, and multimedia consumption. The 8GB of memory provides enough RAM for efficient app handling and smooth system performance. The 128GB SSD offers fast storage access, enabling quick boot times and app launches. Although 128GB might be relatively small for heavy media storage, the SSD contributes to snappy performance and faster data transfers. The 13.3-inch Retina display delivers sharp and vibrant visuals, ensuring an enjoyable viewing experience. With a thin and lightweight design, this MacBook Air is highly portable, making it perfect for students, professionals, and people on the go. Being Certified Refurbished by Apple and purchased from Best Buy, the MacBook Air undergoes rigorous testing, ensuring it meets Apple's high-quality standards. This also means you get a reliable product with a lower price tag compared to a brand-new one. For anyone seeking a reliable and stylish laptop that offers a balance of performance and portability, the Certified Refurbished Apple MacBook Air 13.3" is an excellent choice. Its build quality, Retina display, and powerful Intel Core i5 processor make it suitable for various tasks, from productivity work to casual entertainment. I wholeheartedly recommend it to anyone in need of a reliable Apple laptop without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    It's great with minor cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in late 2023 and used it for about a year before I was gifted a newer laptop. It was my first mac and I'll likely not go back to a Windows after seeing how long a mac can really last even with the advances in technology. It's small, lightweight, fast, and easy to use. I have an iphone and was happy to be able to respond to texts on the laptop. My only cons: I use SPSS and R for data analysis - R was fine, but SPSS regularly crashed. This is pretty common for SPSS, but its never happened on my 2024 model laptop. The wifi connection at (my very large) university was not great. On a good day, the wifi never disconnected. On the worst day, it disconnected over and over again. This is likely due to the older technology, size of my university, and the improvements to internet systems over the years. The battery was also starting to deteriorate about a year in, but I would say the battery life (even as it wanes) is on par with any cheaper current laptop. No matter the cons, best laptop I had up until 2023 and if anything happens to my currently laptop, I will happily pull this one back out and use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and came in great condition, it works perfectly and the protection on it is great as well! I use it daily and it works fast and is extremely reliable. I use it for school and personal projects and is super easy to navigate and separate my projects!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the laptop. Easy for him to use and manage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Fine, but With Caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished computer works fine; however, be aware that because this computer is not compatible with the latest 3 versions of macOS, some apps (like Microsoft Word, Excel, etc.) are NOT compatible and will not work on this computer. But other than that, it operates as expected and is fine as an occasional use laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Refurbished Macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Macbook is in perfect condition, just a few light scratches, but they are hardly noticeable. It does not lag at all so far. I bought it to use for college and i think it will be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    MacBook Air Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in really good condition and has been great for what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    MY APPLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS WORKING LIKE NEW !! ITS NOT NEW BUT IT LOOK & WORK LIKE NEW !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost 2 years and I love it. Having this has allowed me to be more productive. IOS is too old for certain apps but the functionality is great.

    I would recommend this to a friend