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Customer Ratings & Reviews

Apple® - MacBook Air® - 13.3" Display - 4GB Memory - 128GB Flash Storage-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1217 reviews

98%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-14 of 14 Reviews
  • Rating: 3 out of 5 stars

    Great overall, but Wifi issues persist

    Posted
    pxdelaney
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This really is a great laptop on most metrics, but let's start with the one significant problem - the wifi card (which is a new 802.11ac compatible card) will repeatedly drop you on a lot of network configurations. Unfortunately, I saw this problem repeated across three replacement laptops, various router hardware and configurations, and even after the update issued by Apple that was supposed to fix this problem. It's only irritating for browsing, but it's fatal for video-conferencing. I'm hopeful it will be fixed at some point, but in the interim the less-than-ideal solution is a USB wifi receiver. It seems unlike Apple to miss on something like this, and it's a pity - it mars an otherwise excellent laptop, and it's one of those recurring things which stops you enjoying a new purchase. And an excellent laptop it is, otherwise. Thin, light, portable. Enough processing power for 95% of users (if you have a niche need - video editing, gaming, etc., - you may want something with a bit more grunt). No retina display on this one, which is a pity bit not a dealbreaker. But that wifi issue...

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great computer with 1 or 2 quirks

    Posted
    Tktaylor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this computer. The user experience is so much better than a windows machine. That being said, I've had an issue with the keyboard that is apparently a fairly common thing if you check Apple's service page, but in spite of calling Apple looking for a fix, I'm still having ť same problem. Every once in a while the "A", "1" and "Delete" keys will just stop working. I've tried all the software resets Apple recommended, but I'm pretty sure it's a hardware issue, because the only thing I can do to fix it is tilt my computer so that the keyboard is vertical. This all started happening about a month after my warrantee expired of course, so there's nothing Apple will do because I didn't increase the price of my computer by $200+ for extra warrantee time. Anyway, without this quirk, which I'm sure doesn't affect everyone who buys it, this computer is worth the price tag for the user friendliness and integration with everything else Apple, if that's your thing.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Enough

    Posted
    Rigito1990
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really do like the look of the macbook air. It looks very professional. I am a nursing student so portability is important. It is a very nice machine except for the fact that i had to purchase a 79.99 usb superdrive that isn't Blueray compatible. I also had to buy and extra cable to get the HDMI going. The screen is not retina. 720p. Not a big problem if your not into display. I am unfortunately. Everything I own is Full HD. Another problem is that it heats up awfully fast when you are playing a program such as a game. The CPU is not strong enough to take on even the Sims 3. Never had that problem with PC. Other than those things. I do really enjoy the Mac. I am new to mac. Always been a PC guy. After this one dies on me or is outdated. Ill prob be back to PC world. PS Memory is limited. Recommend an external hard drive.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Problems out of the box

    Posted
    DeBrewhaha
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the laptop in Cypress, TX, just before relocating overseas. I did not completely set it up before I left, which turned out to be a bad idea. I purchased the Apple because of FaceTime and iMessage, but they were not working. I called support to find out that the logic board was not serialized. They said that I had to take it into support, but the closest Apple support center is in a different country. Other than that, it is a very fast machine, and very easy to get used to using. This is my first Apple, having been a PC user since the mid-80's. If I could just get the logic board serialized, it would be perfect.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Laptop

    Posted
    MIA5005677
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great laptop. Coming from windows OS, I'm first more impressed about the performance of the OS. It's blazing fast to start and never hangs thinking about something in the background. Design is fantastic, keyboard very comfortable. Price (as w/ any apple product) is on the high side, but it was worth the switch from Windows OS.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    light weight stylish

    Posted
    caiessy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    got for my daughter to use while traveling everything working except sound only work with plug in head set take back and exchange it lets see how long this last

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    The cd player I purchased with it does not play.

    Posted
    dlap
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Cannot play cd/dvds with the player I bought with it. Difficulty with wireless printing and select printing is not allowed on this laptop. Not real happy.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    DAUGHTER LIKES APPLE

    Posted
    gaplmp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    purchased for my daughter for Christmas. While doing computer updates the computer was not working right. I reccommend buying the AppleCare Warranty.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Small but slow.

    Posted
    TeachingEight
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Took this back wound up getting a Mac. Already have a pro, thought this would be a nice lightweight machine, which it is, but too slow.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointing Free Virus protection from Kapersy

    Posted
    Marc1947
    • Verified PurchaserVerified Purchase

    Too much money for a decent product. Time to go back to a PC, Dell or HP. This Mac is overpriced for it's operatoional capacities.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Quicken for Mac is terrible

    Posted
    Mose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Changed to Mac as comparable with I Pad and I phone quicken for Mac is horrible. PpPoor selection of Apps, especially free Apps.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not easy to use. no training given or offered.

    Posted
    langland
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For someone who has always used Windows it is difficult to understand Apple. Best Buy provided no training and didn't offer any.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Light weight

    Posted
    Jhebert54
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this for the size and weight but returned for the macbook pro retina 13 inch due to the sharp screen resolution.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    good computer for using the internet

    Posted
    JustinB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Apple is a solid, good quality, product, but it lacks the hard drive space of previous apple laptops.

    I would recommend this to a friend