Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 14 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    MacBook Air review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous when I ordered this product because it is pre owned, but when I got it and set it up it was in perfect condition. I am very satisfied with my purchase and the deal that I got along with it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My First Very Disappointing Purchase on Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I expected. Supposedly, the unit was well kept though used (allegedly “Excellent Condition”). Upon receipt, I noticed lots of scratches on the unit, glue stains from stickers were an eyesore, the unit was obviously never cleaned at all, and a very unsightly huge dent on upper left corner of the screen cover like unit was dropped on the floor, and also another smaller dent on the upper right corner of the screen cover.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Used Macbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent shape, looks and qorks like new I was skeptical I need a reliable laptop foe my Part time business perfect laptop Inwill be getting another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my MacBook Air!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my “new to me” MacBook Air; it was so fast and super easy to use! After doing some research and looking through other people’s reviews… I took a chance and ordered the MacBook. I’ve always wanted one and decided why not? I was aware that the product was refurbished so a blemish or two which I had on my screen… fixed that by adding a screen protector. Good as new! I also appreciated the freebies that came with purchase! Shipping was pretty quick too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    macbook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great & as it should! did have to buy a apple charger though because the one it came with burnt up

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    MacBook Air

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook was in great shape and works great , the associate was awesome and helped me find what I wanted , I would definitely buy again from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to upgrade BUT STILL LOVE IT!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my "new to me computer" the only thing I am not "happy with is the difficulty to upgrade to a 10.15 which is needed for a lot of downloads I need to download.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mac book air 13.3

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter highly enjoyed it and it works amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problem so far. Looking to upgrade in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I could update it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for something you won’t need to update this is it. If you want to keep it for more than a year and update it don’t buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mac

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks brand new I'm very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered early. Works as advertised. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Mac book

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best purchase I made; I would recommend this MacBook I give it 5 stars !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, the only problem it has is that it looks like it has already been used, it has a lot of damage.

    I would recommend this to a friend
Sponsored