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Customer Ratings & Reviews

Your price for this item is $989.99

Customer rating

Rating 3.4 out of 5 stars with 5 reviews

60%would recommend to a friend.

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Page 1 Showing 1-5 of 5 reviews
  • Rating 2 out of 5 stars with 1 review

    Bad QC

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    Posted .

    I bought 2 refurbished macs and had to return both of them. Do they not check it before they sell them? Both didn’t work properly.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good

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    Posted .

    So far I have like my new computer. I like that the battery last longer and it’s smaller then the other one so it fits any where.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Used MacBook Air

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    Keyboard
    Cons mentioned:
    Charger

    Buyer Beware! I will never buy a "slightly" used computer from Best Buy ever again. I have so many complaints. First, I did not appreciate the unprofessional condition that the computer came in. The computer came wrapped in bubble wrap, with no box or no instructions. The computer was clearly dirty, with finger print smudges, dirt spots, and the screen was no different. The keyboard had clear finger smudges, grease stains, and sticky. The charger was simply thrown into the box and the cord was not wrapped. The charger's cord had multiple dents in it, as it someone had chewed it repeatedly. The charger also gets very hot after plugging it for short periods of time. The computer was never cleaned and I had to disinfect it. Finally, the computer gets stuck often, I have to reboot and restart it, almost daily. I had no choice but to keep it as I had given my old computer to a colleague and was under a time deadline for my work. I contacted BestBuy.com and they were not apologetic and simply told me that the computer was advertised as "slightly used" and not as new. They only gave me a $30 discount because I demanded it to use toward a new charger. I'm very disappointed, as I would have never expected this from Best Buy. However, this experience has me questioning if I would ever trust or purchase from Best Buy again. Buyer Beware.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    This computer is a joy to own

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Keyboard

    I got this computer as a travel machine, as I do my home computing on a large desktop Mac. I do a lot of photo work in addition to normal text/spreadsheets/email and other functions, so I wanted a fast machine with a sharp screen. I love the size and light weight, the clarity of the screen, the function keys on the keyboard, the speed, and the quietness of operation. I'm very pleased so far, and expect to remain so. I bought this as a refurbished machine, and it is in excellent condition.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Is perfect

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Very good laptop very good quality very fast and easy use Thanks

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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