Customer Ratings & Reviews

Got it for $200 discount during black friday sale.

When I arrived to pick up the computer the clerk dropped the box on the floor. She then proceeded to hand it to me when I refused and said I wanted different one. She gave me push back and tried to tell me they are packaged well. She never even offered to open ot and check it for damage. I demanded a new laptop and was given a new one but very poor customer service.

Fantastic laptop, just a little underpowered for my needs, so I’m going to return it and get one with 16 GB memory 

Disappointing that it took 10 days to arrive, and was missing the square to plug the power cable in.

Is the first time that I had a bad experience with an Apple laptop

BN used to be the Gold Medal winner for service. Now just awful. Bought device and within return window it went on sale. Went to store , said they couldn’t do on store( never issue before). Called the 800 number spent 20 min on phone, was told it was resolved. Waited a week and never given price match. Now out of luck. Just horrid service and never used to be the case.

The product is great! The only issue is that I ordered a different charger than the one I received.

not enough preparation time with the geek squad to ensure I could do basic functions

The screen for this Mac SUCKS. And all Apple products for that matter. I have never owned an apple product where the screen hasn't broken or been scratched within the first 3 months. Clearly Apple uses sub-standard screens in all of their high dollar products. Never going to buy one again. The very expensive product becomes a piece of trash too easily.

Maca are always a luxtury experuence. But force the orice there are much better alternatives

The MacBook Pro 14 inch is an exceptional laptop that delivers outstanding performance, a stunning display, and a sleek design. It's a powerhouse that can handle even the most demanding tasks, and the 14-inch display is bright, clear, and vibrant. The keyboard is comfortable and intuitive, and the range of ports makes it a great option for users who need to connect to various devices. While it may be expensive, the MacBook Pro 14 inch is worth the investment for power users who demand the best in performance and design. It's a sleek and elegant device that delivers top-notch performance and versatility.

I bought this item less that a month ago, I am already having issues with the keyboard. It’s not typing anymore… I only used it like Four times… It’s a headache. Now I have to take to the gigs to find out the problem.

not my type of computer, windows all the way......

My 17yo daughter is very happy and is setfor the next few years of college.

We are still trying to figure out how to set up and access our old websites on our new Mac. We have taken it back (along with our old computer), however when we get home it is soon difficult to get to all our sites. We Erik be taking it back to Best Buy for more help with the Geek Squad.

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I returned it. It was just to small for me to enjoy.

Long time MacBook Pro user. Disappointed, MacBook air. Computer feels plastic and cheap. Would never buy another MacBook Air.

Rather surprised how horribly it works as my first apple laptop, 1 day in and the fingerprint scanner never works on top of it being half as fast as any Microsoft ive used even like 5 years ago

It’s an amazing device but so complicated at the same time. I loved it and hated it. I probably would have enjoyed it more if i didnt grow up on windows. The OS just felt so complicated and slow.