Customer Ratings & Reviews

Really good cuality and beautiful but The mouse built in was a little hard to use sometime it just wouldn’t respond

I haven’t even had my MacBook for a year and it has caused me so many problems. I can’t print, I cant w even pull up the option button to email something without it loading, once it is loading, it gets stuck on loading until I restart it by holding the on/off button. I’ve called Best Buy..they sent me to Apple..I called Apple and then they did 2 different resets and it didn’t help so they sent me back to Best Buy for help. I went set up an appointment with geek squad after I drove an hour for my appointment, I sat and waited for my spot longer than I sat for them to help me and they told me I had to pay $99 for them to do a test on it. I have so many apple products and this is the worst experience I’ve had. I could have just got a bad computer, but Apple or Best Buy has been absolutely no help with anything after I spent $1200.

Great computer, not much of an upgrade from previous model Still good for my everyday necessities.

It was running smooth but now it lags. Looks wise its great but i dont know why it lags.

Apple ruined the MacBook Air. I have had every model going all the way back to the first one and the 12" MacBook and everything in between. If you preferred the svelt, thinness of an AIR or AIR like computer - those days are gone. This is a square. Apple can try to market all the specs however they want but if you are used to and expected an AIR feel this is not it. This is NOT a MacBook AIR. This is a MacBook PRO renamed as an AIR.

My experience was great, but I was given false advice about the rewards reflect period I was initially told that I would be given a 10% reward 2-3 following the purchase. I revisited the store after a week of no receiving an email to see what was going on and then was told by a manager it would be 60 days .

for the amount of money i’m paying for a laptop, this shipping is RIDICULOUS. i ordered this on may 31 and was told it would be here by june 9th, june 9th comes and no package is to be found. order was delayed by nearly a whole week. was told it would come june 10th - june 13th. what is today? june 13th. did i receive a package? No. order was delayed AGAIN and now i’ll be apparently receving it on the 23rd.

I do like it, but it gets scratch easily. I suggest you think about the color you get

This review and rating is mainly for BestBuy Trade in. Nothing wrong with the Mac. Based on the experience i had, i will never buy anything from bestbuy that involves trade in. The trade in department customer service is very worst, rude and not customer friendly. Their trade in instructions are not clear and detailed. The only thing mentioned is to remove the data and remove it from FindMy. No steps on what to include like charger, cable etc. Due to their poor instructions, i ended up in paying my return shipping to get my trade in laptop back. I will return the purchased item once my laptop is returned

Store managers of West Lebanon, NH will not acknowledge any responsibility if you need to return. They basically do not accept returns even if you have a defective item.

Everything was great until it went into sleep mode one day and never woke up! It will power on, but the screen has remained black ever since. Ive tried everything. For the price of these things, this is unacceptable.

bought computer. They sent they would send it the next day. They didn't send it for 2 weeks when I was away for holidays. It was returned and they still have refunded me and said they wouldn't honor the price I paid for it to resend it back to me. How it's $200 more expensive. I'm constantly doing this dance with these guys.

I bought this laptop to replace my macbook pro 14 inch of 10 years. The macbook air 13.6 inch laptop is lightweight, efficient and powerful. The screen and display is visually stunning. Sound system is crisp and just enough volume. The M3 chip is phenomenal! So easy to use and the fingerprint feature is absolutely amazing! You will never go wrong in getting the new macbook air m3 laptop!

This computer died about 3 months after its warranty. In one year and like 3. months. Horrid.

Terrible service. Computer did not come with a charger. I had to purchase a 50$ charger the day I bought it and nobody told me before hand. Nobody seemed to care to help me at all.

The outer packaging is not shrink-wrapped, and the entire package is very dirty with black fingerprints all over it, making it look as if it has been used before.

Defective, ordered online came with reinstalled MacOS with forwarding protocols. It turned on and asked for update of OS. Started update and got stuck on screen time remaining 3 hours and the screen turned black with !. Took it back they exchanged it for another one that did the same thing

I was charged 1020$ which was including the hardcore. I have not received the Hardcore nor is it mentioned in my bill.

False advertising. The advertisement is 8-core CPU and 10-core GPU, but the product that arrived is 8-core CPU and 8-core GPU. I contacted them asking for the difference in value to be refunded, but they didn't give me any fair solution.

Lemon!! I was sold a lemon. Don’t buy from Best Buy