Customer Ratings & Reviews

Pricing was pretty decent for the M3 processor MacBook Air.

Great Apple product, screen is so small. Looking to trade up.

Not too shabby. Would be a bit better if it was touch screen.

Bought this for my son. Every app he tried to use, it would say it was “iPadOS” so he couldn’t use it on the MacBook. After letting him try it for a few days, we ended up having to return it because nothing he was trying to use on it was compatible. He did find some of his apps, however not enough to justify having this over a regular iPad Pro with a Magic Keyboard.

I returned it, it’s a great laptop but i thought it would be a touch screen, like the iPad Pro at that price. Without touch screen it just felt like an old outdated laptop, i got the iPad Pro with keyboard instead and I’m happy.

Great laptop good price. Bought for my daughter and it is perfect for her.

It’s what I exactly expected. The service and process are great!

Awesome just wish i had gotten the 15 inch but it is still amazing and i love the blue color

Purchase an Apple laptop for my son. Best Buy reps were extremely helpful.

Good laptop, although I wish it had a touchscreen.

The product is good and the price was good to purchase.

“Good sound and fit, but battery life could be better.”

Very good ………………….::…………………:….::::,,,………::.:::::::

Screen is too small …videos are even smaller..get a 15 inch

Its pretty nice. I bought it for my daughter , she like it.

Dear Best Buy Support, I am extremely disappointed with my recent experience. I did not receive my product, and despite UPS being ready to process the refund, they require documentation from Best Buy, which has not been provided. I have made over 20 calls, 10 chats, yet there has been no resolution. Best Buy simply needs to provide the required information to UPS—I’m not even asking for Best Buy to process the refund directly. However, after more than 20 calls to customer support, I have been repeatedly transferred, had calls disconnected, and been told to visit a store. When I went to the store, they directed me back to customer support, leaving me in a frustrating loop with no assistance. This has been a terrible first experience shopping with Best Buy, and I sincerely hope you can help resolve this issue as soon as possible. Please provide UPS with the necessary documentation so they can process my refund.

This did NOT come with the charger. I reached out to Best Buy after not finding anything online. The lady at (horrible) customer service was rude and not helpful. To make this short, I explained that I'd purchased this "open box" in Excellent condition. After back & forth, she told me that I shouldn't be buying an item that is "open box." Now my granddaughter is hours away at college with a useless laptop. This was a horrible customer service experience that reflects badly on Best Buy. After nearly 20 yrs of purchasing from Best Buy, I won't be buying from them again.

I had my 13” M3 MacBook Air for exactly 16 months before the logic board died and it refused to charge. Brought it to Apple Store and the repair cost is $540 but it has a trade-in value of $490. It is literally cheaper to trade it in and get the M4 for $510 + taxes then it is to have it repaired. Buyer beware- this product has a very short warranty and if you don’t pay for Apple Care your device is effectively unrepairable and they’ll sell you a new one for less than repair cost. Absolutely insane world of e-waste and planned obsolescence we’re living in. Hope the shareholders are happy though!!

Loved this laptop while it lasted... It lasted me literally about a year and the display stop working out of no where. I don't recommand at ALL. Youre literally just buying it for the name its horrible.

After 11 months screen broke. tried to fix with apple but it'll cost more that buying a new.