Customer Ratings & Reviews

I received this laptop as a gift for my husband. When he opened it it seemed already used. The “J” and “7” buttons don’t work and when we tried taking it back to the store to exchange it there were sooooo many issues. We ended up going to a different store after returning to the original store three times and the other store say the serial nubmer don’t match the box but they could clearly see it was the same computer. They finally got it and seen the correct serial number but then they wanted us to completely clear the computer but we explained it was never used. They wanted us to get rid of the Apple ID as well so I scheduled a Geek squad appointment but they couldn’t walk us through it or help us clear the Apple ID…. Needless to say I still have a laptop that don’t work properly and can’t do anything about exchanging it now.

This M3 Mac Air isn’t as good as the Pro. It’s cheaper, yes, but I wouldn’t recommend it.

I liked how sleek it was and the built quality but I not did like the speed, it was hanging too much even for small task and webpages were loading extremely slow so i had to return it.

I would love to write a review about the MacBook I purchased through BestBuy. The problem is that I have yet to receive the MacBook. I have enquired several times about the delivery and I have gone days without any type of update. Frustrated. Will probably not use BestBuy again.

I've been an avid HP user for 10 years. I attempted the switch over to MAC and didn't succeed in figuring it out. Maybe if I would have gave it a little more time but 3 weeks in and I still couldn't stand it.

This order was never delivered to my house and I am still waiting for a refund after speaking in the phone with 3 different agents in the last month.

Great product, top of the line and durable, you can't go wrong with apple MacBook, it has a crystal clear display, a super fast processor and the battery last a long time.

Super fast and easy to use. I will highly recommend it. Specifically for the students going to college.

Good deal. Love the colour and make me productive

Easy to order on the Best Buy web page. Had all the options I was looking for and the color my daughter wanted. Delivery was fast to the local store and pickup was smooth and painless.

My laptop is amazing. I haven’t had apple computers before, and I’m loving now I can have all my apple products combined

Meets all my expectations, completely satisfied with the purchase.

The staff at best buy at millennial are good and the product is excellent

Good product would recommend buying from best buy.

Someone stole my card information. Bought some kind of computer screen at one store, went to another to exchange for this laptop. I have not heard back from Best Buy who said their “back end team” will contact me within 3-5 days of this issue. It’s been 3 weeks.