Customer Ratings & Reviews

Thank you so much, I will continue to my much product of Best Buy

the image and sound quality is amazing. I came from windows and got convinced to switch to apple. I am really confused how apple users prefer this over windows. so many websites are buggy, so many apps do not work right and the computer freezes a lot and has malfunctions. Next computer will be probably a windows again

Does everything I need it for. I use for college courses.

Love my new laptop! I would highly recommend this computer.

.Hard to set up. Best Buy offered help only if I left it for a few days

Staff was very quick, efficient, and very helpful!

Love my laptop it’s perfect for my every day tasks.

Best purchase to date!!! I love my MacBook laptop.

I bought this for my daughter. A little on the expensive side. But she loves it.

I’d like to start off by saying the review rating is more a depiction of Apple than of Best Buy being a refurbished item. Best Buy did a great job with item, it looked literally fresh out of an unopened box, despite being a technically used item. Apple on the other hand, they continue to drive prices up with little to no improvement in model to model and generation to generation and at an increasing frequency. I have 16gb of ram and the m3 processor, I don’t use high level programs, I’m not a video editor or photo editor, no adobe, I don’t game, I’m a real estate agent. I open a lot of tabs, lots of word documents, very basic, but it’s more than the average which is why I upgraded. It took 1 week for it to tell me the ram was overloaded. Apple support says it seems to run just fine and I should have gotten 32 gb as an answer or opted for the pro and “maybe” that would have worked better. If this review was based on Best Buy, 5 out 5. Apple Product 1 out 5. I ended up returning the device. Was very disappointed in my the m3 and 16gb ability to handle the granted above average usage but inability to runs some tabs and word documents for as much as it costs and at a full price. SMH. Yes I clear my browser cache and cookies as well as my local desktop. I have an anti virus and cleaner on the computer as well. There’s 0 reason the computer shouldn’t be able to function to what I was expecting. Shame on Apple, the company I knew left with Steve

Can’t be happier with a laptop other than MacBook Air. Switched from windows after 25 years and not looking back.

excellent customer service Geeks set up computer and answered questions.

I have been using a 14 inch MacBook Pro for a long time as my work laptop. Suddenly experiencing a MacBook Air display felt like a big downgrade.

Looks good so far except MS office compatibility and conversion

I like the apple products. Not happy only 2 usb spots.

Very Happy with this buy. Going back to Apple environment after my old job required Dell laptop. Seamless integration of Apple devices, love it.

I would have given it a 5 star but the battery life is not what they advertised

The customer rep who helped me did a great job. Knew computers well.

It’s the best laptop to use for school and outdoor.

Apple notoriously can never seem to settle on a screen size for the masses. Almost every year or generation that change screen sizes by 1/2”. Pick one and be done with.