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Customer Ratings & Reviews

$489.99

Customer reviews

Rating 4.1 out of 5 stars with 50 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance of the MacBook Pro, noting that everything runs smoothly. Many are also pleased with the excellent condition of the refurbished device upon arrival. However, some customers reported that their purchase did not include a charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-50 of 50 reviews
  • Cons mentioned:
    Charger

    Rated 1 out of 5 stars

    Someone’s trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received product and it never worked, it would never power up, it kept saying charge but it would never charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my laptop! Works great just like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and then I was very happy about what

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after Three Months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead after three months of use. Best Buy did not honor the warranty - had to send us to Apple. Apple said that Best Buy had to honor the warranty. Now I have to go back to Best Buy. Nothing but a run around!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MacBook Pro poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery dies really quick the screen was scratched

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied with product, I was enjoying it the first 2 months but up to this point the battery has been dying in less than 3 hours and the speed has been drastically slow. I paid more than 1000 dollars for this product and the time period to return it has passed. Do not purchase this product refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished = Poor Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted Customer Service on a MacBook that was still linked with an Apple ID. Did'nt not handle the issue with any concern being that this was the 2nd refurbished product within the past month with issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I was the original owner of this MacBook Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total tech geek! I updated to the latest MacBook Pro 16” M1 pro and traded this in for it. I keep all original packaging and protective wraps. This is a grade A beautifuly kept Macbook!

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 3 out of 5 stars

    Off-brand Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the charger is an off brand and not an Apple charger. It doesn't fit the port quite right and gets VERY hot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy refurbished computers from Best Biiy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $700 on this geek certitoed MAC and never got it home. Waited a week for it to be delivered to the store. Picked up from the counter walked it to the Geek Squad counter to get data transferred from old computer. Called the next day to tell me the new computer had issues. The first thing Geek Swuad tried to do was get me to trade it in for something more expensive. So unhappy with them right now.

    No, I would not recommend this to a friend
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