Customers value the smooth and lightning-fast performance of the MacBook Pro. However, some customers have reported issues with the condition of the refurbished product, such as missing screws. Overall, the performance seems to be a strong point, but the condition may be a concern for some buyers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
Rated 5 out of 5 stars
M
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good the only thing is my “n” key has to be pressed hard on and they said its a long process to send it back and get fixed
This reviewer received promo considerations or sweepstakes entry for writing a review.
We will never buy another preowned device from Best Buy. This is the second device I have bought that started to show defects within 30 days. The return policy is only 14 days. We did not realize this and wanted to wait until after the Holiday madness to bring the computer in to be checked. Best Buy managers, customer support, and Geek Squad all said there was absolutely nothing they could do for us. It's a complete waste of money. I do not recommend buying used devices from Best Buy. Check other retailers. This computer's backlight blinks and shuts down randomly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY USED FROM Best Buy. Literally got this computer a week ago for law school. The Touch Bar no longer works and it shuts off whenever its left in sleep mode or is sitting idle for a few minutes. It's incredible how horrible this computer is. It's like they got it from the last user, put it in a box, and sent it to me without checking it or sending it back to apple at all. Worst experience buying a computer online ever.