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Customer Ratings & Reviews

Your price for this item is $339.99

Customer reviews

Rating 3.1 out of 5 stars with 22 reviews

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Rating by feature

  • Battery Life

    Rating 2.8 out of 5 stars

  • Speed

    Rating 3.1 out of 5 stars

  • Display

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

55%would recommend to a friend

Customers are saying

Customers often highlight concerns about the battery life of the 2017 MacBook Pro 13.3" Certified Refurbished model. Some users reported receiving the laptop with a depleted or malfunctioning battery, requiring immediate service. Other comments indicated unexpectedly short battery performance. The need for battery service was also noted by several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Replacement after 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have more starts if not for one major concern. Barely noticed that my battery needs to be serviced. Less than one month for this to happen. Hopefully I get a good resolution and the stars go up one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good for being 8 years old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t a bad purchase by any means. The laptop is a bit slow, has some minor cosmetic issues, and has some sticky keys, specifically the “N” and the Spacebar, but for a computer from 2017 what can you honestly expect? It’s good, it gets the job done, if you want the MacBook without the hefty price tag of a brand new one then this is a good alternative!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    pretty good MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks, honestly no issues yet it works fine and runs pretty fast. Although I do feel the battery drain a little bit fast but as long as u keep it plugged in you should be good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor laptop condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An aftermarket charger was provided which won’t charge the laptop. Battery status was in service. Laptop arrived dead on battery. Had to use a separate usb charger from an external monitor. Not a quality refurbished laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could’ve been better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected, you will get what you paid for . I does overheat really fast

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac Book Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy with the cord that came with the lap top. It defiantly was not the original and doesn't work well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Poor Condition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my macbook in extremely poor condition. The computer was super slow and glitching, as well as a crack on the screen and the computer was fully scrapped. It was super poor condition and I am super disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine, but after a while it heats up too much

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed, total scam!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, total scam! Purchased for my daughter for college. In less than 3 months the screen stopped working. Took it to get serviced and learned there was no serial number on it so no reputable company will service/repair it. Geek squad said they could try to send it out for a new screen for $1000 - which is about what a brand new laptop costs. Been a long time Best Buy customer after this experience, I don't trust them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, has 4 of the same plug ins though with no usb-c port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my son as a Christmas gift and I fell in love with it. It came in excellent condition. I will probably order a 2nd one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this MacBook from the first day I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my wife as a Christmas gift. Works well and looks like new!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Regrettable Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get attracted with the word certified refurbished. This is a third party refurbished and laptop was sent in a bubble wrap with a low quality charger.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple MacBook Pro 13.3" Certified Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Apple MacBook at a great price. An excellent MacBook to own

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor conditions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad, the battery life is really poor, it was given dirty and it wasn’t even ready to pick up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So frustrating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s locked and we can’t get it unlocked! So frustrating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new laptop! Great price for exactly what I wanted!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Macbook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy. If it breaks they won’t fix it for you cause it’s “vintage”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster then my old MacBook Pro with an i7 processor in it. Lovin it.

    I would recommend this to a friend
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