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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 50 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 3.3 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers have good things to say about the price of the MacBook Pro 13.3-inch. They also mention that the software is very good. However, some customers complain about the slowness of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 50 reviews
  • Rated 5 out of 5 stars

    Don’t walk run !!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer love it. I used it for college and I still use it today bout it a year ago

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I’m in MacBook heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mac for the price! This was my daughter’s first MacBook so we wanted to test out something more economical just in case she didn’t like it. I’m pleased to say that she loves it! Has plenty of storage. The speed is fairly decent and very easy to use and navigate. I wish I would have purchased more ram but we will next time. Good laptop for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Condition, Performance

    Rated 3 out of 5 stars

    Get me by

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is probably as good as it could be considering it’s age however it was in rough condition and preforms slowly. It will get me by for now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy Shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and works well, quick shipping (it came before the planned arrival date). Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth picking up for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slept on little device, despite the 10yr difference, a simple upgrade of the hdd to an ssd and a boost to 16gb ram and suddenly it was running as fast as I needed for all my day to day work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent for a refurbished computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a great computer but it is reliable. I didn't want to spend 1200 on a new Mac so I opted for an older refurbished one. I like that I can trust the protection and it always starts and doesn't randomly shut off. It is bulky and gets much warmer than my old ASUS though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    To old and slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 10 year old MacBook Pro a lot of things have changed in 10 years. It bulky and heavy, noisy slow to boot up and doesn’t have a solid state hard drive I returned it the next day. I would not recommend this laptop spend the money and get a earlier version

    No, I would not recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 2 out of 5 stars

    Software issue when first opened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work when I got it and needed to be updated. Had to make an appointment with geek squad and Apple to get it fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Valuable Time Wasted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately when I it was communicated the MacBook was ready for me and I got it home it had a password so I was unable to logon. I took it back to the store and was advised they should have restored it prior to me leaving, but now the geek advisor communicated that the screen was glitching. Had the product been setup properly prior to my arrival the staff would have observed it was defective and I could made the decision at that time to get a refund or never checked out the product. However, because I finalized the sale by picking it up I was unable to get a full refund and was charged $30 for a anti virus program with no MacBook to use it on. Would not recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Was defective had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally disappointed in apple, I am a fan of apple and was confident that my refurbished Mac laptop would come to me in excellent working condition, sadly it came defective to me and was completely worthless. I had to end up returning it and leaving without an apple computer because even geek squad said it was beyond repair! Who sends a customer out a defective refurbished computer, Best Buy did! Unacceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 13.3 inch 500gb Intel Core i5 pre own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this preowned MacBook Pro Mid 2012 for $379. Was listed in specs as having a SSD 500gb hard drive but in fact did not. Looked at same sale sometime afterwards and price had been lowered to $329. Alas, price match adjustments do not apply to pre owned products: but still a great deal. Did buy a Samsung SSD drive, copied the original drive and installed: lots faster booting up and visiting items saved!! Would recommend to a friend...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it gets a great score but I forget that it’s a 2012 computer with that being said it still out performs other newer computers just won’t download apps from the app store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME MACBOOK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED THIS MACBOOK FOR MY GRANDDAUGHTER IS WAS IMPRESSED OF HOW GOOD IT IS ACTUALLY LOOKING TO GET ME ONE AS WELL SYSTEM IS IN EXCELLENT CONDITIONS AND SOFTWARE IS VERY VERY GOOD'

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for school and music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order it! I use it for school and downloading music! It’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality and value for the money. I would purchase again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple... Why?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sloooow... Barely runs software like photoshop. Basically an expensive tablet with no touchscreen. I'm going to try upgrading the ram but I was reading that they can only take up to 16gb? not very impressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and speed is good also. The laptop works for what I need for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine for what I paid. Is definitely slow. But again it’s what you pay for. It does everything I need it to do except cd/dvd play

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Go purchase it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt the best! but it got the job DONE. #collegelife lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, comes with no charger but the item itself is nice, just a little slow but it's worth it

    I would recommend this to a friend
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