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Customer Ratings & Reviews

Your price for this item is $499.99

Customer rating

Rating 3.8 out of 5 stars with 22 reviews

73%would recommend to a friend.
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Page 1 Showing 1-20 of 22 reviews
  • Rated 4 out of 5 stars

    This laptop is saving me!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have to say that for someone who didn’t have a desktop nor laptop for like 5 years, I was terrified to buy a refurbished MacBook, especially after reading many negative reviews but I was on a budget & had to take the risk. . I have to say I’m super happy and thus far (almost 4 weeks now?) not one problem. As a fitness instructor I really depend on it now to survive during this quarantine . Amazing prize, looks great, is working great. Safely packaged.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Computer was in good condition but when it was refurbished it could have at least been upgraded to the most recent Mac OS It took me 3 calls to Apple to get it updated correctly

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pre Owned Laptop

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    As a new Apple owner, this was a good purchase. The computer has great qualities, but I wish wasn't such an older version. Shortly after this purchase Apple had a sale on new MacBooks and I wish I would have waited and bought new. But so far this MacBook has been put to good use.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Delivers as Promised

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Needed a MacBook for my son's music and for Garage Band. Also purchased external sound card. All items work seamlessly. LIfelong Windows guy who may crossover to the Apple side.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    A few scratched on the surface, but otherwise in great condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Condition

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Got the pre-owned Mac and it was like brand new. Work absolutely perfect for my daughter. No issues, and runs like new

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I don’t know what I did before my MAC computer. Love that it connects to my Apple ID

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    i bought this item gor my daughter and she loved it

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Shipped very securely. Hadn’t had any issues thus far. Highly recommend this laptop.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I couldn’t believe how affordable this was! And how much I would love it!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is a great laptop to use. It's functions are easy and the camera is great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I returned it

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The computer was old and outdated to use for my daughters drawing pad. I’m certain this would be a good computer. However, it was not the right fit for my family.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This MacBook works perfectly. I am very impressed with the quality of machine I got for the money I paid.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work from day one

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Returned and bought new. From day one the machine did not work properly. Kept getting an error message. Looked it up and it was for bad or loose RAM.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

    Posted .

    I've been very pleased so far, it was in perfect physical condition. I do wish that as a part of refurbishing, BB had installed the latest operating system (it still had the old OSX operating system so the TurboTax program I purchased from Best Buy didn't work). Fortunately, BB let me return the disk and later I learned how to download OS Sierra for free. The anti-virus included for free and the Office I purchased also would not download, so I called the 800 number and they sold me Norton (which I prefer anyway). A tech took over my machine and installed Norton, Office and cleaned up the system as part of the Norton purchase. Again, all of this should have already been done during refurbishing (not sure what they actually do!) but it all worked out and I have a great laptop for a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Doesn’t hold a charge and could not download the antivirus that came with the purchase

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    Posted .

    This was a perfect startup MacBook for a college student.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Work

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    We've been an Apple MacBook/Air family and was excited to purchase this pre-owned model but it was very slow and within 2 weeks refused to start up. Return was easy though.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    I turned this on to a white screen. I was told they couldn’t replace it so I had to return it. My business took a hit as a result. It appeared the store didn’t want to deal with me.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

    |
    Posted .

    Best Buy has the best prices refurbished MacBooks! This has worked perfectly since day 1.

    I would recommend this to a friend
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