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Customer Ratings & Reviews

Apple - MacBook Pro® - 13" Display - Intel Core i5 - 8 GB Memory - 128GB Flash Storage - Silver-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 6559 reviews

98%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 16 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-13 of 13 Reviews mentioning:
noise
  • Rating: 4 out of 5 stars

    great laptop, but really loud keyboard

    Posted
    Chango
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    the laptop is fantastic. I don't mind usb c I think its better this way, and the screen looks great. the sound output is acceptable, but one thing that just ruined the perfection for me is the keyboard. it feels great, and its nice and flushed out with he flatness of the laptop but its just way too loud! I am trying to type slower softer and idk the keys are just freaking loud I feel like im gonna get in trouble cause everybody can hear my typing. maybe it just feels that way cause im in front of the keyboard and I can't really hear other people typing all that loud but man compared to the previous macbook keyboard (I had a MacBook Air and it has the same keyboard as the previous MacBook Pro) this keyboard is LOUD.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    fast laptop for students in high school and up

    Posted
    Andrewx135790
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    the speed and graphics of this laptop impressive but the noise that this laptop makes when playing a high graphics game or using up allot of RAM can be loud

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect size & so fast

    Posted
    Dk31
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love this laptop, it's not too big or small. The only thing that bothers me is how loud the keyboard is when I type but I got over that very quickly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    simple

    Posted
    JJlikeshiscomputer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like that it is portable and makes things simple. The keyboard is a little loud, but the computer is really fast!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality laptop

    Posted
    bban5566
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this new MacBook to replace my mid-2012 laptop that I had lots of issues. The mid-2017 model was definitely an improvement. My only complaint is that like my old MacBook, it will get kind of hot after using it for a while or running big programs. Obviously, that's pretty typical, but the cooling fan is annoyingly loud.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It’s an Apple - love it

    Posted
    Mom2boys
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Replaced my MacBook Air when my son spilt lemonade on it. I like this new MacBook Pro. The keyboard is kinda loud - clicky. Doesn't really bother me but it bothers my husband when I'm working while he's trying to sleep.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great product for college students

    Posted
    trevion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This product has a beautiful thin design. It is very loud and clear. The keyboard tends to make a clicking noise when you are typing. Overall this is a great product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid laptop

    Posted
    Magnifico
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very fast laptop. I don't like the keyboard because it makes a clicking noise when typing. Otherwise, I would've given it 5 stars. HP has been my brand for years but I decided to try Apple. All good so far

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    MacBook Pro

    Posted
    Divesh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Sometimes you have lot of expectation and when you actually see it may not live unto that. The same was the case here. I thought MacBook Pro would be out of the world. Definitly some of the things are absolutely fantastic like boot time, shut down, appearance, responsiveness. But there are some cons as well like keypad make lot of noise while typing,touchpad is not very responsive.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    Fjoji

    I am a regular Best Buy customer, love their pricing and products. My experience with this MacNook Pro laptop was just horrible. I bough the new laptop and when I was trying to set up like basic setup & iCloud, the fan start running, I was really shocked to hear that loud fan noice. Then later it become more louder and continuous, I took the MacBook to apple store and check with the technician, he told me that unusual for a brand new MacBook Pro to make loud fan sound in minimal usage. So I went back to Best Buy and exchange the item and got a new same MacBook. Back home , after few hours working on the laptop the Fan is on again. I was so disappointed to hear the loud fan noice. I am ok the light sound or intermitted fan sound, but this is just so annoying,and the whole body is heating up. Went back to store and return the laptop. Got my money back. For an expensive laptop like MacBook Pro it suppose to be quiet. I am not paying $1200 to hear fan noice when I am just doing regular work. And I don't think its just a coincidence this happen to 2 new MacBook Pro laptops.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for school work

    Posted
    Phil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Battery life: 6-8 hours of continuous use (watching videos will make it shorter). It was a lot shorter before I updated the software. Touchpad: larger than previous edition Keyboard: Keys are larger and are flatter than previous editions. To me, it sounds louder when typing compared to previous keyboard. Don't have the touchbar so I can't speak about that. Speakers are decently loud. Does not have USB or HDMI port so you will need to buy an adapter. Very lightweight. Does not come with extension cord for charger so you will have to buy that too if you need it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid Laptop for the price that was purchased

    Posted
    Kelvin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this with the 150$ off sale and 100$ college student discount. Also had 1% ebates...came out to around 260$ off which was great. The deals brought it lower than the Surface Laptop which was one of my top choices. The build on this laptop is great. Solid screen with around 450+ nits and the Apple trackpads are great as usual. The butterfly keys are loud, but they start to feel real nice to use once you get used to it. I also really like the improved generation (I had the 2015 mbp13) and the weight difference is definitely noticeable even if its only a .5- 1 pound difference. The Space Grey looks really sleek and solid. 256gb model is definitely a necessity. I originally had the 128gb but I decided to future proof a little more and go with the 256gb since storage is not expandable. @@@@@@@@ For someone who flies drones, and does editing 4K videos as a hobby, space can fill up quick). I do believe though that 128gb is still doable if you just use it for basic uses (word processing, youtube, surfing) Touchbar- I really feel its a gimmick right now. is it nice? Yes. Is it worth a 300$ upgrade? no way. Overall, when you get this at a discount, it is a solid laptop, with solid customer service, and if you use other apple products, the ecosystem is a no-brainer to connect to rest of your mac devices.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I think I hate it

    Posted
    Amanda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've used MacBooks for a little over a decade. This is the 4th I've owned, and my least favorite so far. What I love: I use my Pro primarily for photo processing. I love the retina display, reliability, processing power, and battery life. It's why I own a MacBook Pro. Specific to this version, I love that the speakers are now on right on top, and that the new charger does not use magnets. However, I don't want to give Apple a lot of credit for simply fixing their own bad designs. What I find annoying: This pro has two USB-C ports and a an aux port. That's it. No USB ports, no SD card, no DisplayPort or Thunderbolt Port. I thought I could live with it, but it's absolutely aggravating. I need a $30 adaptor to pull images off my SD card, another $30 adaptor to transfer them to my external hard drive, and once those two are plugged in, I'm out of ports. I can't even charge my computer while transferring images but that uses one of the USB-C ports. What I hate: The keyboard and trackpad. You use them for everything you do - and I hate them. The keys are difficult to press, too big, too flat, too close together - something. I can't tell you exactly what it's about them, but I hate them. And I hate the noise they make. Similarly, I hate the trackpad. I can't tell you what it's specifically about the Force Touch trackpad that makes me hate it so much, but I absolutely do hate it. At this point, I don't care if the machine is beautiful or powerful, it's almost too annoying to use, and that makes it fairly useless to me.

    No, I would not recommend this to a friend