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Apple - MacBook Pro® - 13" Display - Intel Core i5 - 8 GB Memory - 256GB Flash Storage - Space Gray-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 5365 reviews

98%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 16 reviews

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great MAC laptop

    Posted
    2017Kitchen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I made the transition after years only knowing a PC. Since I have an iPhone and iPad it won't as hard for an 63 year old non-techie person how to learn use an Apple laptop. First of all it weighs less than half the weight of my old Dell laptop-around 3 lbs. It's 2/3 thinner and has a beautiful sleek modern design. That was also a big part of choosing the Mac Book Pro over the Mac Book Air because the screen edge/frame seems visually bigger. The higher definition was another plus and I did not want to compromise and look back regretting not spending a few extra dollars for this better upgrade. The keyboard is also different and keys are less "sticking up" than the Mac Book Air. It was not a difficult transition on keyboarding. I would definitely recommend this product to anyone. Best of all it was $250.00 cheaper than the Apple Store. I was all set to purchase one at the Apple Store and 3 days before my appointment at Apple, I received a Best But email advertisement and by curiosity checked the model and price. This was a pleasant surprise. I purchase the Microsoft Word and HyperHub accessories and still was within my savings budget. For those who are Apple beginners or even lifelong learners, please take the free Apple Classes at the Apple Store. Each class is differnt and they are in small groups and not intimidating. Bring a list of quetions on write them on a sticky note and place it on your computer next to your track pad. I used this to even write down additional notes during the class.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Keyboard replacement $700 out of warranty

    Posted
    Herby130

    If you like Apple products you will most likely love this laptop, until the keyboard issues start! Yes, I do feel that Apple has tried to squeeze every last $ from their loyal Apple Fans with the new model pricing. Buying a $100 dock just to get back the ports your had on your 2015 model seems crazy. However, screen brightness, portability are very attractive on this model. I will say the keyboard does feel great, but please read the forums online. Multiple cases of users on their 3rd keyboard replacement. FYI, the space gray model does show nicks easy along the edge. I think this is because Apple designed the casing to have sharper corners. My question is what makes your think that the keyboard won't fail after the warranty expires? If you replace a keyboard 3 times it will surely fail on you again soon. Apple designed the laptop that you must replace the entire top casing on the computer, that is the entire upper uni-body. If Apple fixed the keyboard and you had money to spend and don't mind Apple's overpriced "Tax" then the computer is great. But until Apple comes out with a recall on the keyboard or a new design. I'm staying away from this failure! Bottom line, I returned my Macbook Pro 13 2017.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst customer service

    Posted
    Raj78
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this great laptop some 13 days back and was happy as I wanted to gift it to my sister for her graduation. As I bought it from bestbuy I was convinced that the product would be in the best condition. That was my first mistake. Before giving it to my sister I just randomly checked the Mac 9-10 days after purchase( the box was untouched till then) and realized that it had 2 minor hairline scratches on the screen which was not visible with the kind of wallpaper apple has set but was visible on a white background. I quickly went to bestbuy to get it replaced as it was still under the 15 days policy and since I received a damaged product from bestbuy. The staff checked it and said that it is an external damage and the return policy for damaged goods is just 3 days from the date of purchase. As I went through the bestbuy policy in front of the customer it was no where mentioned that the return policy is 3 days for damaged goods. The staff said that it is their internal Policy.!! I was asked to visit Apple showroom and get it fixed! The kind of behavior the staff showed was unacceptable. I would never buy stuffs from bestbuy going forward and never recommend to a friend as well. This was the worst customer service people they can get.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    another outstanding Mac!

    Posted
    Livingroom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The simple fact of the matter is, any Macintosh computer is fantastic. There are some that are geared towards more heavy workloads and some that are generally directed at a more casual audience. This MacBook Pro, the thirteen-inch non-touchbar model, falls somewhere in the middle. Powerful enough to get average workloads done quickly, it easily and quickly replaces the MacBook Air. Thinner, lighter and faster, with better connectivity options, it's a fantastic machine purpose-built for the budget-conscious consumer that still wants a lot of productivity power packed into as light-and-compact a package as possible. That being said, just because it's not as fast as its' quad core cousins, that does not mean you cannot get work done on it. So far I've exported 4k video from iMovie, built websites, virtualized 18 operating systems simultaneously, and just yesterday used it to dial-up a BBS - something I haven't done since 1998, and admittedly was just a "lets see if I can" project. It can still do anything and everything you need to do - and frankly I do not notice a performance hit on this model over my fifteen-inch maxed out MacBook Pro. The incredibly fast PCI-Express based storage, DDR4 memory and Kaby-lake CPU ensure that this is a fantastic machine well worth the price of admission - and will remain a fantastic machine for years to come!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What an Upgrade!

    Posted
    EA75
    • My Best Buy® Member

    Review is for the MBP 13in 8/256 non-touch bar. Upgrading from a mid-2012 MBP which has served us well over the past six years and is still going strong. Moved the mid-2012 to reserve duty and kid use. Did not realize how far things have come in six years, this computer is fast, the keyboard is precise (I know some do not like it, but I think its easy to get used to), set-up was a breeze. Our house blends Apple hardware and Amazon software and this MBP had no trouble with Amazon Music and Amazon Photos, both of which work seamlessly. The display is breathtaking and did I mention the weight? I guess coming from my 2012 anything would seem light. Cons? Yes, its expensive, even on sale. However, I am sold on the Mac, My 2012 had 0 issues, never a virus and always booted right up and did what I asked of it. I expect more of the same from this new MBP. One last note, I was on the fence about moving to the 512gb memory as that is what I have on my 2012 Mac, but in six years of use I have only used 210gb of the available space, and much of this is videos my daughters make of themselves playing with stuffed animals! Hours of Bennie Boo videos. In the end, I determined 256gb would be sufficient for my use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Back to Mac

    Posted
    Danno
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    With my Mac mini dying out, it was time to get a new computer. My experience with Mac products goes back about 8 years, but recently I was willing to give a Windows machine a chance. I tried the Surface Pro and actually liked it a lot. The problem was the basic model I purchased was generating a lot of heat, which is not a good sign for new computers. It was easy to set up and use, but not the right solution for me. I then tried a high end Spectre from HP. It had all the bells and whistles and specs, but this one ran hot too. It ran hot doing nothing, I could only imagine if it had a serious workload thrown at it. The unit also locked up a few times when the facial recognition failed. I didn't want another Mac mini as they hadn't updated it in 3 years and one of my requirements was to run a 4k monitor. I bought the 13" MacBook Pro. If you've ever bought a Mac, the experience is unique in the packaging and quality build of the product. It's easily apparent that the MacBook is very well engineered and built with high tolerances, something that was lacking on the HP. Long story short, the Mac works like a champ for everything I need. Apple may not be the innovator they once were, but they still build high quality products that work well together.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy migration from a PC

    Posted
    TomWNH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am a long time PC user and iPhone user. I decided to switch to Mac because of the ruggedness of the product and, believe it or not, the price. I was able to buy this for $200 off list price on sale at Best Buy. I was very impressed at how easy it was to set up my new Mac. Since I already had an Apple ID the computer "knew" me and transferred much of the information from my phone. There are enough apps already on the computer that I did not really need to buy anything else but we did install a subscription to Office 365 to maintain compatibility to work. I am hoping that my skill in Pages and Numbers will increase to the point that I will not need to renew the license next year. I also installed Quicken. I was unable to install Draftsight, a 2D drafting program, but the error message from Mac OS indicated that this was because the program did not have a valid signature from an approved developer - I can't complain about being protected. I was also able to move all of my data from my old computer to the Mac. The file explorer on the Mac (Finder) is a little awkward for me to use but I think this is because the file structure I have was copied from a PC. If I had started on a Mac I would have named and structured things differently so that they were easier to find. The size, weight, screen resolution, and battery life are all excellent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Machine

    Posted
    Mustang59

    I got this MacBook on sale after looking at the Microsoft Surface. I almost went with the Surface because of the touch screen but I had terrible experience with Windows machines lately. I had an HP that came with Windows 8 and upgrading to Windows 10 was fine for a year, then all sorts of problems started. Plus I remember the monthly need to install patches and the need for anti-virus ... and I decided that maybe a Mac was the right decision. My 2012 MacBook was getting old and slow but it simply worked and gave me very little problems. So I don't have a touch screen. I could not be happier. There are only two "downers" with this machine. One is there are only 2 Thunderbols ports but with a quick trip to Amazon for $35 later I got a hub that added everything I needed. The other is the keyboard. Not the best that I ever used but after getting used to it I ended up not hating it. Apple should reconsider the keyboard. I understand they used this style to reduce size but I think people would like a slightly bigger overall laptop for a better keyboard. But getting a laptop that just works, requires little maintenance, and I still think Mac OS is superior to Windows 10 ... worth it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Heats up quickly, not impressed

    Posted
    Abhi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've been a Windows user all my life, so when the opportunity presented itself to upgrade, I thought of giving this MacBook Pro a shot. Now, the only heavy application I ever run on this MacBook is Chrome, and heavy because I have multiple tabs open simultaneously (because of the nature of my work). The base of the machine heats up 15-20 minutes after use, then cools down after a while and then heats up again. Now, one might argue that it's because of the number of tabs in Chrome that I have open simultaneously, to which I'll respond by saying that I have never ever faced this issue of overheating on a new Windows machine i.e. not before 3-4 years of use. For this reason, this model did not meet my expectations, though MacBook was highly recommended by my peers over a Windows machine. The issue could be with this model only, so if you're fixated on giving your money to Apple, then I'd suggest you look at other MacBook models and/or google the problems I've mentioned above for further clarification.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I LOVE MY MACBOOK!

    Posted
    susie706
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this device on a recommendation from a trusted person. I first purchased the one with the fewest gb, I don't know the first thing about computers but I then read that was best to buy the 256gb as the one with less, you can't add storage. I had it for 3 days and it just stopped working, it kept giving me some error. I called Apple Care who recommended I return it to the store, which I did. She said it was extremely unusual that this would have happened. Got a brand new one and have been loving it ever since. I've never had a computer of any kind and this is great! I also bought a Brother printer on the same recommendation from my acquaintance. I have yet to hook it up, just waiting to buy a desk first. So bottom line, I highly recommend this device but spend the extra few hundred dollars and get more storage. I bought a lovely shell case for it plus skin for the keyboard at a great price and selection on Amazon. I also strongly recommend spending the extra money to purchase Apple Care!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My favorite current MacBook Pro

    Posted
    Joepure
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Buying and owning Apple computers is a form of commitment that is unique in the world of consumer technology. The 2017 (release year) MBP 13" as configured here is the best blend of performance, usability and price in the entire lineup of their portables today for most of the world's users. At 3lbs - it's heavier than my old MacBook 12" but not enough to be a distraction. The retina screen and general configuration allow this MacBook to feel quite snappy in doing all of my daily creative work and light programming. Battery life is phenomenal as is the traditional keyboard layout without TouchBar! The duo core i5 is plenty fast for my business. The newer 8th Gen Intel quad core chips use much more power which is shorter battery life. The butterfly keyboard takes a day to get used to and then you never think about it. Relative to the new MacBook Air. This is faster, more powerful - a much better screen and basically at the same price. Happy to have it in my bag - so will you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for basic home computing

    Posted
    MikeyMan321
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this as an iPad Pro replacement. I am pretty much all in with the Apple eco system as I use the iPhone and Apple TV. I initially tried to use the larger iPad Pro as my home computer replacement ... but I am not much of a fan of some of the apps. Overall very happy with the machine. The display has great resolution and the touch pad works well. I debated getting the 15 inch model, but happy that I stuck with the 13.3 inch model. I am a software engineer so I spend my days on a computer .... and part of the rationale for buying a Mac is simply that they work and have been very reliable for me in the past. I just want a reliable computer when I'm home from work. I was a little leery about the smaller hard drive size (256GB) but I am using cloud storage more and more so not a big deal. If you have USB devices you better get a USBC adapter. My suggestion is do some research on these adapters to make sure it will be compatible with whatever devices you want to connect. I know MacBook Pros are a bit pricey but I have never had a Window laptop last more that 3 years whereas my Macs have lasted well over 6 years before I replaced them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for school

    Posted
    ChiFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Coming from a windows based laptop, this was a huge change. My MacBook Pro had a load of features that windows doesn’t. Initial set-up was quick and easy. Turning on the computer is no process as it easily and quickly unlocks. The adjustment to a new interface was a pleasant experience. There was a drastic difference in the resolution between my previous windows based laptop versus my MacBook Pro. The MacBook Pro was much more clear and vibrant. My laptop did need to go through a few updates only a week after purchase, however they were quick and didn’t take away from my productivity. As a student, this laptop handles all my tasks with ease. However, while uploading a couple thousand of pictures from my phone and using garage band to create a mix my laptop did take a toll. The casing was significantly heated and the operations lagged slightly. Overall, this laptop is powerful and a breathtaking piece of art produced by Apple. I would definitely recommend making the switch from windows to IOS as it has a simpler operation but is still loaded with useful features.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product with some minor inconveniences

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is an excellent product for what I need it for. I got rid of my old desktop & now use this as my main home computer/laptop. I mostly use it for pictures, music, & videoes. I bought the extra memory. The quality is excellent! It's easy to use once you get used To the 'Apple' differences. The ports are different than most accessories require. So you have to buy an adapter. This is irritating because you always have to have this adapter with you. It's a little difficult to get around & find things. It took me a long time & a YouTube video to figure out how to store pictures on my external drive as I want my own copy as well. There are some neat conveniences too such as being able to text on the laptop. There are differences in how you scroll & where to find things. If you are already used to Macs, then this won't be an issue. There seems to be updates constantly though that you have to wait for. It is very light and extremely easy to transport. I also bought the external DVD player which works well with an adapter of course. Overall, the quality & base product is excellent with some minor usage inconveniences.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    PC v. Macbook Air v. MacBook Pro

    Posted
    NoNonsense
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I use a PC at work and, historically, a mac at home. But I was looking at my budget and trying to figure out "what do I need?!" versus "what do I want". I'm not a gamer, I'm not editing videos, I pretty much use my personal computer to collect photos, save files from past work I'm proud of, write and take notes, keep a journal, and I have ambitions of one day being able to edit photos & host my own blog. So, ultimately I was going back and forth between the MacBook Pro & the MacBook Air. And between those two or a PC. Ultimately, I decided I wanted a mac because they came easy - already set up and ready to go. Plus I have all my music in iTunes anyways (yes I'm old school like that at the age of 32 - none of this cloud stuff for me!) Since I have a PC at work, I hardly need Microsoft because I'm set up there and can use it on my work computer in a pinch. So, I decided to live on the dangerous side and let myself have the pro under one condition: I learn how to edit photos. If I fail to do that with my most recent purchase, then next time I need to buy the Air or a PC.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent quality

    Posted
    IAS09
    • My Best Buy® Elite Plus Member

    I own 2010 MBP 15 inch, although it is working just fine i need something smaller and lighter, this laptop is the answer, I contemplated between MacBook and this the difference is one extra port and 1 lbs heaver but it is very fast as compared to M processor. Apple MBP have been not updated that much as far as processing power is concerned and at this price point a dedicated Graphic is must, $300 price is steep $1299 is base laptop with only 128GB HD. Keyboard is getting used to, I am not sure I am liking it and not sure about how long it will last, definitely not a plus point at this point and only con I can see. price is high but it is apple so cough up money if you need laptop apple should at least kept one USB3 port. using usb3 disk connected via adapter works fine but adapter is nuisance to keep. it is ironic that even iPhone cable need that dongle to connect. Retina Screen is gorgeous my wife has similar Retina display laptop and has been used quite a bit in last 3-4 years it is super reliable and rarely needs restart, never locks up. I like the space grey color for a change matches my iPad Pro. I would recommend this laptop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Windows user moving to Mac

    Posted
    badger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It was a big risk for me to move to mac given that I have used windows all my life. I had a Dell XPS and Dell Alienware. The Bad points: 1. Like all apple products, it is expensive. 2. Few slots and yes you need a converter for most other devices to connect or but more apple products. 3. Since the keyboard working is little different, it will take some time to get a hang of it. 4. Where is my right click, it is little different Windows people. So, again it will take some time. The good points : 1. It is light and easy to carry. 2. Fast charging and got a long battery life. 3. It is fast in booting (SSD does help). 4. Overall fast response and good speed ( I do some image related coding and it requires processing speed). 5. display is amazing and I do feel a difference in the video quality and overall view. I am still getting a hang of it as I have to work on windows laptop for work. But I will say it has quality. Is it worth the price is debatable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Great Laptop That Does Everything

    Posted
    Milt5658
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After decades of Windows laptops, even though I have had iPhones and iPads since 2010, I finally decided to plunge into Mac World. It is wonderful. This computer is easy to use, it's easy to master and it is built extremely well. This is the most I have ever paid for a laptop, but I use them heavily and this one feels as if I may have it for more than 6 years, which seems to be the maximum for a Windows computer. This is built solid, it never overheats, I never get the blue screen of death, and (unlike my last Windows laptop), I don't have to slow down my typing to let the memory catch up. The 256 GB SSD drive is plenty of space and it's fast as anything I have ever used before. The retina display makes watching videos a pleasure and the built-in speakers are adequate for most things. Probably the best part is, this is probably the first laptop I have purchased in a while where I didn't feel like I have to go out and buy a lot of accessories or parts. It has everything I need and then some.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop! love it! Glad I choose this MBP!

    Posted
    ELLEROC1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am a first time MacBook owner and so far I am in love with this MBP laptop (without Touch Bar 256gb). I was in need of a new laptop asap and I can say that this laptop has exceeded my expectations. I am a college students and mainly use it to to type up assignments, check emails, and for browsing. Reasons why I opted for the MBP is because I wanted a change from Windows after all these years and I am glad I made the right decision. I have no complaints about the 2 Two Thunderbolt 3 (USB-C) ports. I just purchased a cheap adapter and that was all I needed for my circumstance and needs. The battery life is amazing and will get me through on a typical day. Some of the things that I would liked to have improved is the that it does get pretty warm with usage. The keyboard is so easy to type with and I grew to love it over my old windows laptop keyboard. The only thing that I am concerned with is little particles and dust that can potentially get into the keyboard and because of that I used a keyboard cover. Overall, if I would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Glad To Finally Have A MacBook Pro

    Posted
    LR000223
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this computer after I finally gave up on my Windows HP Envy I bought from Best Buy about 3 years ago. This MacBook Pro way out performs that HP and it has half the specs. The HP has a quad core AMD A10 16GB of ram and a Samsung 840 Evo SSD. That computer cost $600 plus all the up grades I did to it. I was a Microsoft person before I made the jump and bought a Macbook pro and I think its gonna be hard to ever go back. If I need another Windows Machine it will be a Microsoft surface, Something Where the hardware & software are made by the same people and that is why Apple Excels. For anyone thinking about making the jump to a MacBook, It's well worth it. I use my MacBook For Adobe Lightroom and Photoshop. something I never could do on the windows machines I've owned because even on the better machines the screens are so terrible. I now have owned this MacBook Pro for 15days now and loved every moment of it. I picked up how to use it really fast too!

    I would recommend this to a friend