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Customer Ratings & Reviews

Apple - MacBook Pro® - 13" Display - Intel Core i5 - 8 GB Memory - 256GB Flash Storage - Space Gray-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 5212 reviews

98%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 16 reviews

Pros

Cons

Customer ratings & reviews

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Page 5, showing81-100 of 5,212 Reviews
  • Rating: 5 out of 5 stars

    Great upgrade from earlier Mac

    Posted
    Nibblonian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Upgraded from a 2011 MacBook Pro. Obviously much has improved over the years. Amazing how much better and it actually cost less than the 2011 did. I don’t miss the optical drive or ports, but I did get one adapter (USB-C to USB). Touchbar seemed cool, but didn’t feel like paying the extra $$, so got the non-touchbar version. Traded in the 2011 to B.B., got close to what other sites offer without the hassle of shipping and waiting. Don’t forget to shop around for best deal at other stores and major online, because BB will match (saved ~$ 150). If upgrading from another Mac, follow Apple guidelines to backup old and then restore to new Mac and all your apps and settings will be as they were.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect college laptop

    Posted
    TeeM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this laptop for my upcoming fall semester and so on, and it is everything I need and more. Screen is very crisp and clear, speakers are loud and clear. Also, I love the larger trackpad over previous models. My few grunts about this Macbook, first off, the ports.. I get making it thinner and lighter, but USB ports built in are kind of a big deal.. oh and the dang apple doesn’t light up on the Pros anymore! If you plan on using the computer for photography where SD ports and usb ports are a must without having to buy add-ons, look for a previous generation. Other than the lack of ports and non-illuminating apple, the laptop is fast, responsive and handles multitasking with ease. Definitely do not regret my purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect laptop for work

    Posted
    Mariano
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I could have purchased this at an Apple store, but I didn't because I feel like I want to support Best Buy's experience for us chumps out here. I like doing my homework online before I buy something, but going into Best Buy does two things: I'll see other options ( even other laptops in this case) in a physical store I probably didn't think about online and I know I'll get the best price. I don't know how you can offer Apple cheaper than Apple but you do and I appreciate it. Also, coolest thing - there was an Apple tech in the store that day and he - and Herman Monico who works for you in the honolulu store - really made complicated stuff easy. Also, it made me trust that the thing I was buying was the best thing for me. Appreciate you guys at Best Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Adrian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm still getting used to my laptop but I have had it for over a month now and I love it. The battery life is great, although I don't use it every day I do use it multiple times a week and I have only had to charge it twice so far. I purchased geek squad and it's great to know I can get help with my laptop whenever I feel that I need it. I have been an apple user for a few years and I am already used to the gist of their products so I haven't had much confusion with the product. If you feel like you will need help and aren't familiar with Apple products I highly recommend purchasing geek squad services to help you set up everything you need, it is very helpful. Everything is very fast and similar to the iPhone set ups with safari for internet access and photos and much more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Apple Macbook Pro

    Posted
    NAM56
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Recently purchased this laptop on Sale at Best Buy for my daughter for her college. It is very light weight and so far it has given a solid performance. Hope for it to last a few years. The only reason for 4-stars is that it only has one C-Type connector and no USB ports. If you are using a mouse or attaching an external Hard Drive, you cannot connect anything else. In order to connect a USB, you have to buy a separate adapter to convert the c-type port to usb. Also lack of a DVD player is missed. You have to buy a separate DVD player to attach to the laptop.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    3.5 - Everything's great but the keyboard

    Posted
    PirateLawyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As you might be aware, Apple redesigned the keyboard for its MacBooks and MacBook Pros - the new "butterfly" design is the subject of a class action and now a free repair program. My left Shift key no longer functions, but I am availing myself of the free repair. Other than the keyboard risk, the computer gets top marks. It is, otherwise everything you'd expect from an Apple product - great functionality, plays nice with other Apple products, and costs more than a comparable Windows PC. If you're already in the Apple ecosystem, or if you're as baffled as I am by the hot mess of an OS that is Windows 10, this is a worthwhile product - provided Apple continues with the free keyboard repair program.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great computer...but not efficient for Finance

    Posted
    AnnK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like my macbook pro so far. It is easy to use and runs smoothly. It's pretty fast as well compared to my previous windows computer. The only downside is the use of Microsoft Excel and Word on the computer. I'm a student in Finance and we use Excel all the time for financial modeling. It's a torture to use it on this computer, so I always have to run to the computer lab to complete assignments and projects. I wish I had a PC. I have even installed a virtual machine on it but it is always crashing. So if you are a student in Finance, think about it first before buying it because Excel is your primary tool. For everything else, Macbook pro is on point.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Choice

    Posted
    Virginia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this computer after my early 2015 MacBook Pro kept having issues. I initially thought I would convert to a Windows computer, but after thinking about it for a while, I went with a new MacBook Pro. I don't regret it. The startup capabilities have been excellent; the ease of use is unbelievable. I will say getting used to the butterfly keyboard was weird at first, but it feels natural now. The only other thing I am not totally a fan of are the limited ports on the laptop. I do wish there was still at least one USB port available but have been able to function without it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very fast, lightweight, keyboard is okay

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I replaced my 2009 MacBook Pro with this one. I've had a great experience so far-- I can edit videos quickly in Final Cut Pro, I can use Photoshop, stream high-quality Netflix, etc. I tried running Fortnite at medium settings and got a little under 30 FPS... I decided to use my PS4 instead. My main gripe is with the keyboard, it takes a fair amount of time to get used to. I still make spelling mistakes on this keyboard even after 1/2 a year of use. The two USB-C slots are aren't a big issue, I hope the tech world implements these cables more in the future, in the meantime I'm using a $28 hub I bought elsewhere. Overall, I would give this laptop a 9 out of 10. I hope it last as long as my 2009 MacBook Pro!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great MacBook....

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Upgraded from a 2011, that still worked great, but felt it was time to upgrade. Overall, I am happy with the new keyboard and smaller overall unit compared to the older models. I do wish Apple kept the mag-safe power cord and put more than two USB-C ports. In fact, I wish there were more than just two USB-C ports, as there are no other ports at all on the MacBook Pro 13" 256gb model. Very limited unless you have an external dock for it. Besides that, I have not other complaints but the price. Certainly a premium on price when buying an Apple......

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice, sexy laptop but...

    Posted
    Alam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love apple product. My previous one was and still is Macbook air (Mid 2012). However, since that one has only 4 GB ram and low processor speed, and I need some computational and heavy spreadsheet work, so I decided to upgrade. Here is my pros and cons: Pros: Very solid looking, feels good in hand Battery powers is well enough to run the day Very responsive track pad Cons: Only UCB-C, so had to buy another set of adapters Sometimes found trouble to get wifi connected, searched online and got suggestions that if USB C is connected to the port, then it makes wifi signal sometimes trouble to get. And its actually true!!! My 4 star rating is for that. Also I was expected better computing capacity.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Transition from Windows to Mac

    Posted
    caseynicoleeee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    From being a windows user my entire life I was slightly worried that the transition to macOS would be difficult. I was pleasantly surprised to say the least. It has been one of the easiest transitions software wise that I've ever encountered. I really enjoy the Macbook Pro and am fully satisfied with my purchase. The only thing I would say is that the battery runs low pretty quickly compared to my Lenovo Yoga that I had purchased last year. It lasts maybe 75% of the day if I do not stay on it for long periods of time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful Laptop

    Posted
    GoldenBoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I previously owned a MacBook Pro that I purchased in 2012 and was very happy with it because it was powerful enough to handle my online school needs as well as my full time job requirements. I'm pleased to report that this MacBook Pro is quite an upgrade. Not only is it more powerful, but it is lighter and the battery life is longer as well. The only disappointment is that the magnetic power cord is gone and is replaced with a USB-C port. There are only 2 USB-C ports so you may want to look into a multi-port adapter. Be sure to shop around for the adapter as they can be pricy and vary in the number of ports and type of ports.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful!

    Posted
    Bluesaphre
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have worked only on Windows based products for over 30 years in my career. In setting up a new office, it was decided that with the kind of work we are doing, we should make the investment in MacBooks due to the the reliability in the hardware and the software. I am very pleased with how fast this machine is and how quickly I am able to type on it. I thought it would be difficult to learn and concerned it would feel counterintuitive, but that simply is not the case. The startup is almost instant, downloads do not take any time at all and when there is an update to the system, it does not take hours to incorporate as I have experienced with windows-based computers. I am very happy of the decision to go towards Apple products.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Long Time PC user/builer

    Posted
    Logan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I made the switch to the Macbook Pro simply because the PC market is severely lacking in build quality and software optimization that affects battery life drastically. So far, I like everything about the Macbook Pro, except Apple's decision to only put 2 i/o ports on it.....wtf Apple, wtf. USB C is very nice, but really, give me more than two, dongle's can be utilized but it keeps the system from being 100% streamlined. Other than that, the build quality, keyboard travel and overall "usability" of the notebook is great. I use it for school mainly and traveling so the battery life is a major plus. I also dual boot Windows for things that remain still very difficult for OSx wrap it's head around....like accessing .gov sites.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Fragile screen , breaks easily - watch out

    Posted
    Subu

    Bought a Macbook pro last December(2017) for my daughter. She also bought a shell and the cover to protect it. Around May, a crack appeared in the LCD. There is no external damage to the screen or anywhere else, but inside. I have been owning various Apple Macbook products and they are still working even after 6+ years. Apple says it is accidental damage and not covered by warranty. How is it accidental damage when the internal display is cracked and there is no external damage? I also have other laptops, such as Lenovo ones, and they are sturdier than Apple for sure. Clearly, this is not designed well.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Smooth and Super fast

    Posted
    Mogilinedi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I switched to MacBook after using other laptops recently. My first impression Is Awesome. I see lot of difference. It is super fast, smooth key board and soft navigation mouse pad. You really feel comfortable and hassle free operation. The sound quality is superb it really plays loud and great sound. I stopped using my Tv and home theater to watch any series and watching it on my MacBook. I also do my office work and it is comfortable to use for longer periods. Retina display is super cool and the battery is great. One word Apple is Awesome.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Windows user turned Apple

    Posted
    Margo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have always used windows computers. However, my 6 year old Asus finally died and I decided I was going to make the switch to Apple. I LOVE LOVE LOVE IT! I will not switch back to windows after buying this computer. The OS is so smooth. There’s definitely a learning curve, but I’d say after a solid month of getting the hang of the OS, it’s easy to maneuver. The sounds on this laptop is clear and has great volume. The screen is beautiful. It’s super light and the battery life is lasting my an average of 10 hours per day which is helpful during my all day classes. It charges back to 100% very quickly as well. Best change I’ve ever made.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Touch Bar Makes This Computer

    Posted
    Cari
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was not sure if I would like the Touch Bar. People said it was not worth it as they had to look down to use it. As a new Macbook user I found it very easy to move from PC to Mac with this feature. The Touch Bar can be personalized. I use it a lot to access the finder, grabbing screenshots and adjusting the volume. The Touch Bar has different functionality depending on what app you are using. It is intuitive and I could see many apps taking advantage of this feature in the future. Making the leap from PC to Mac has also increased my efficiency. As an owner of multiple Apple products from Apple Watch to iPads the Mac seamlessly syncs my digital world. Glad I made the leap.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Only gets better...

    Posted
    SteveA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I just upgraded my MacBook Pro from 8 years ago. First, amazing that a laptop would run that long and second, that I wasn't immediately compelled to upgrade. But, the Retina screen really does make a difference so given that I spend so much time in front of that screen, I went for the upgrade. And, I'm never disappointed. Everything is better, the trackpad, keys and screen - and of course, it runs faster. Again, a well built product from Apple that will stand the test of time. Only consideration you should give is if you go for this model, or the one with Touch Bar. Touch Bar is interesting, but not groundbreaking.

    I would recommend this to a friend