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Apple - MacBook Pro® - 13" Display - Intel Core i5 - 8 GB Memory - 256GB Flash Storage - Space Gray-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 5212 reviews

98%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 16 reviews

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  • Rating: 4 out of 5 stars

    The only MacBook Pro that I trust...

    Posted
    mji71
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I did a lot of research prior to purchasing this 2017 MacBook Pro 13-inch escape/function key (non touch bar) model vs. the 2018 MacBook Pro 13-inch touch bar model. All MacBook Pro 2016+ have the butterfly keyboard issues regardless if Gen 1, 2, or 3 keyboard. It remains to be seen if the 2019 version which has the Gen 4 keyboard finally resolves all of the issues. I'm not sold that 2018 version which has the Gen 3 keyboard is for the better because the added silicone membrane can actually trap dust/debris. The Gen 2 keyboard, which this MacBook Pro 2017 includes, will at least be somewhat effective with the "canned air" cleaning approach. It's crazy that this topic even needs to be considered! But thankfully Apple is providing a multi-year warranty out of the box... For the 2017 MacBook Pro, the keyboard warranty should be good until mid-2021 at the very least. But the keyboard was not the major factor in my decision to go with the 2017 MacBook Pro. I specifically went with this 2017 model because it does not have the new T2 chip which Apple incorporated into the 2018 MacBook Pro architecture. The T2 chip is proving to be very problematic (data corruption, kernel panics, audio issues, etc.). The forums are posted with troubles all pointing to the new T2 chip. The T2 chip runs BridgeOS and must integrate with the existing (proven) Intel architecture. Why it's called "BridgeOS". Even with MULTIPLE firmware updates to the T2 chip, there remains lots of problems which have yet to be resolved by Apple. This 2017 MacBook Pro does NOT have the T2 chip thankfully! Between the keyboard issues and T2 chip issues, I cannot help but think that Apple is using consumers as "guinea pigs" with this latest generation of MacBook Pro! Argh! Also, the 2018 MacBook Pro, specifically the 13-inch models, are having lots of heat/ventilation issues with the newer 8th-generation Intel processors due to increased core counts especially when under load. The 13-inch chassis was not engineered to support proper ventilation of quad-core+ CPUs. Plain and simple! It surely doesn't help that Intel is way behind schedule releasing 10nm Ice Lake processors which perhaps would have eliminated such heat/ventilation issues. Apple was expecting Intel to deliver with this generation! Unfortunately, Intel did not deliver and Apple is forced to use processors which exceed the thermal design of the 13-inch chassis. Thankfully, the 13-inch chassis does a good enough job ventilating the dual-core i5 equipped on the 2017 MacBook Pro which is more than sufficient for ordinary photo/video tasks. Lastly, to my surprise, the 2018 MacBook Pro has speakers installed towards the bottom of the palm rest which actually discharge sound through the side ventilation slots!!! The large speaker grilles are mostly cosmetic except for a tiny hole for the tweeters!!! It's like Apple was too lazy to design a proper top case for the 2018 MacBook Pro and just re-used the 2017 top case. In the end, the 2017 MacBook Pro 13-inch escape/function key (non touch bar) model looks to be the safest bet if you need a newer generation MacBook Pro. Minus one star due to the butterfly keyboard issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Needed a quick replacement, this will do

    Posted
    qj1023
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own an older model Mac Pro tower and a newer iMac. I use them for video editing, which is my job. The graphics card on the tower started showing signs of wear. Coupled with it's inability to upgrade to the newest OSX, I decided to take the plunge and invest in a new machine. At first I was going to choose an open box of the slightly older model but at the counter found out it was ineligible for apple care. The sales guy hadn't realized that so said he could take 100 bucks off the price of the newest one plus get a student discount of another $125. It was a good enough deal for me, just had to decide on some specs. Since my tower is still good as a render machine I didn't feel the need to gork over the cash for the 16gb. I wanted the bigger 15" screen but couldn't justify the price difference. I also didn't care too much if i had the new touchbar or not. Maybe I just don't know what I'm missing, but I haven't been longing for it yet. The one thing I did care about was not settling for the base storage, I opted for the 256. That way I can easily fit all my apps plus project files if I know i will be working away from the office or my house. After a wild goose chase across 4 best buy stores to get the space gray, I finally got home with my new MBP and unboxed it. This is the moment I realized about the ports. I will admit - I initially freaked out and wanted to return it immediately. But what does that get me in the long run? After putting some thought into it I found an immediate temporary workaround. I transferred the apps and files I needed right away from my iMac via airdrop. The next day I purchased one USB adapter for immediate needs and when my 5% cash back comes through I will use that to order the Hyperdrive hub. I will also add that the space gray is outstanding and worth the several hours of my life it took to find one in stock. I just don't like the brightness of the silver and wouldn't want to look at it for 8 hours out of my day. First world problem, I know, but if I'm spending that much money, it's got to be worthwhile On to my initial testing with different apps. Final Cut Pro handled the project I pulled up really well, as expected. After Effects rendered out a 4 second animated graphic in 3 minutes and it looks fantastic. Cinema4D is what showed the poorest handling, as expected. This is obviously not a render machine nor would I ever try to use it as one but if I need to bang out a short 3D logo animation while on the go I think it will do ok. After a day of usage, I did not care so much about the smaller screen size. It was actually nice and easy to carry around the house and at work will hook up to a larger display anyways. I love the keyboard, definitely a plus in my book though I know there are mixed opinions. So the system takes up about 36gb and after downloading my musthaves those took up another 19, so long as I don't use this guy for any of my itunes stuff (entirely possible thanks to Spotify), I think I will be ok for awhile with 192gb remaining and utilizing externals. I don't love the small amount, but that's due to my budget and needing it in hand that same day. In short, this is not a complete replacement for any of my pro machines, but it will do in the interim and I have always wanted the laptop option. My office is on the warmer side (probably contributing to my graphics card failure) so to not have to leave a machine there is ideal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I'm Split

    Posted
    Brandon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like it and at the same time don't. Here's why. Pro's: - The screen. When I compare this screen to my last laptop or my monitor it's night and day. It's bright, has accurate colors and the resolution is perfect. - The trackpad. This is the best trackpad I've ever used. Nothing compares to this trackpad. The multitouch gestures are great and are very helpful. I thought that by having a trackpad this large would be nuisannce and that my palm would trigger it all the time. The palm rejection is 100% accurate and having a larger trackpad helps. - MacOS. I own an Apple Watch and an iPhone. Up until this point I've been contempt with Windows laptops. Now since owning a Mac I have to say if you have any apple product you'll want a Mac. Everything is synced. My mail, bookmarks, documents, desktop, messages are all synced and so much more. My Apple Watch even unlocks my Mac. This beats Windows Hello, fingerprints and entering in a password. As soon as I open the lid I'm reaching for the keyboard and it's already unlocked. - It's lightweight & fast. Everything that I've thrown at it (I'm a programmer and video editor) has run it well. It's nice to get a machine that is your all in one machine that is this lightweight. - The battery. It lasts pretty long. At the end of every session that I've be done using it (around 5 hours) I put it on the charger when it was at 40%. Con's: - The keyboard. This is Apple's second generation of it's new laptop keyboard nicknamed the "Butterfly Switches." I could only imagine how terrible the first generation was. The biggest issue with the keyboard is sometimes that caps lock button does not work with a regular press like the other keys. And when you press the other keys it's a major adjustment since the keyboard travel is so low. This will be your least favorite keyboard. - USB C ports. Two are not enough sometimes. Of course you can find products and cables in which in reality you only need one cable. However you are going to find yourself buying a lot of usb c perpherials & devices and then unfortunately finding them not meeting your expectations. The first month of owning this product you will be frustrated with this new standard if you have not already switched since you will be reaching into your wallet more and returning products more. - The cooling system. It's bad. When this machine gets hot it stays hot. The only time I found the fans kicking on is when I render a video and at that point I hope you got some headphones because all you'll hear is the fan. - A minor con but it's sharp. I know that sounds weird saying this but you'll definitely feel like you cut yourself sometimes when you handle this machine. Sure it looks cool but how about some cloth or smoother edges Apple? My current setup: - USB C cable from Apple that charges my MacBook. - USB C to HDMI cable. - USB C to USB A cable that connects to my 3 port USB Hub w/ SD card slot. (Sometimes I go on battery power so I can use the HDMI and USB hub at the same time). - Bluetooth mechanical external keyboard (because the Mac keyboard sucks). - Logitech M720 Mouse. Overall it's not a bad machine if you get the right setup for it. Out of the box though, it's not that great. Would I recommend it to a friend? Only to a friend who does not type as much as I do.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Switched from Windows, No Regrets

    Posted
    kkfantastic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had a PC since I was around 11-12. Then smartphones came out and I tried android at first, but quickly went team iPhone and have been ever since. Even though I love my iPhone I swore I would never give up the perks of having a PC over a Mac. Slowly but surely I started sinking deeper into the Apple ecosystem though. Got an iPad, then Apple TV, then an Apple Watch.....and there was only one thing missing but I refused to cave. Until I really needed a new laptop and this one was on sale for $1000 Best Buy. I couldn't pass it up, and it was probably one of the best impulsive decisions I've ever made. Pros - Battery life is amazing. Lasts me all day (~10 hours) and charges fast. I looked at a ton of Dells before settling on this, and not only does Dell over inflate their battery lives (for example stating a battery life is ~12 hours but all the reviews say 3-4 hours), they also degrade so badly over time and this is from personal experience with two dell laptops and reviews. - Works like it's supposed to, and does so quickly. Fastest laptop I've ever had, could see some things potentially working faster if I had upgraded RAM/processor but I'm super happy with what I paid for. - Looks so sleek. Even the nicest PCs don't have aesthetics like a MacBook. It looks nice and feels nice. - If you have other Apple products, life just gets so much easier. Having iMessage on my MacBook (something I wouldn't be able to do in the foreseeable future on any PC) seems like it wouldn't be a big deal, but it's a huge deal. When I'm super focused and working on something but also don't want to miss an important text/call I'll find myself checking my phone and then getting distracted. With iMessage on my MacBook I can work without checking my phone and know that if someone needs to reach me it'll pop right up on my screen and I can quickly answer/ignore it and get back to work. - Screen looks great. Bezel size is decent compared to other PCs I was looking at. I saw one PC with a 4K screen with quite an upcharge for that. Very happy with whatever resolution this screen has. Do a little bit of photoshop work and have no complaints. Also looks nice outside, glare isn't too bad. Couldn't even see what I was doing on my last Dell if I was in the sunlight. - No touchscreen. Many people would consider this a pro but my last laptop was a Dell 2-in-1 and I can count the number of times on one hand I used the touchscreen. All touchscreen capability does is jack up the price for a feature the average user won't fully utilize. That's why I appreciate Apple keeping their iPads and MacBooks two separately perfect devices. Cons - The keyboard takes some getting used to. Not enough bounce back as I'm used to, and it's kind of loud. I haven't had the issues about keys sticking or just not working, but I did look into Apple's stance on the faulty keyboards and they seem to be very proactive about it. "The [replacement] program covers eligible MacBook and MacBook Pro models for 4 years after the first retail sale of the unit." if you do find you're unlucky enough to experience the issue. - Lack of ports, although this is becoming less and less of an issue cause I just don't care anymore. I use my iPhone XS to take pictures more than my DSLR nowadays, so don't really need an SD card reader. Don't need an HDMI to hook up to TV since I have Apple TV. Bluetooth headphones negate the need for audio port (even though it does have one, just saying, might as well get rid of that too). And I clearly overestimated the amount of times I would need a USB port cause it hasn't come up yet even though I bought the dongle thinking it would. Either way, dongles exist...I just haven't found the need for them yet. All in all, the transition was pretty easy for me because of all the other Apple products I own. I still love the Windows operating system, especially Windows 10...but I'm very happy with this purchase. Still have a Windows desktop at my desk but have been working with this on the couch more often. Don't pass up on a good Best Buy deal when you see one. This was $500 off the day I bought it and the next day the deal was gone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Macbook Pro

    Posted
    McWriter356
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have known for a while that I wanted to make the jump from Windows to Mac especially with how Windows has pushed updates constantly for Windows 10 (most of them which bricked my laptop). I completed a lot of research on which Macbook I wanted and the specs that I thought would work best for me. I knew that I didn't really need the touchbar, and I knew from previous experience that I did not want a screen under 13inches. Through research between the Air and the Pro, I realized that the Pro would be better for me and I really liked the screen better on the Pro. At first I was apprehensive of the butterfly keyboard and the lack of ports on the Pro; however, with some use, I find that I don't mind the butterfly keys as much as I thought I would; the one thing that bothers me with them is how LOUD they are when typing fast. Further, I also realized how little I actually used the different ports on my old computer; the one I used the most was the USB for an external mouse and I occasionally used the hdmi for projecting to a projector. I ended up replacing my usb mouse with a bluetooth one and I bought the Hyperdrive hub for all my connectivity needs. Top 7 things I really love about the Macbook Pro and OS: 1. Screen: the retina screen is amazing and crystal clear! 2. Battery life: I can go all day without charging my computer and when I do charge, it charges quickly. 3. Imessage: I love being able to text straight from my computer and being able to use the keyboard for longer conversations. 4. OS: Its been a bit of a learning curve switching OS, but I love how its more streamlined and overall simpler to use. 5. Trackpad: this is the first trackpad I have used that I actually like. I still use a mouse for somethings, but I find myself using the trackpad more often now that I am learning more of the gestures. 6. Speed: I love being able to have multiple applications open all at once and it still being able to run. Windows would have frozen had I tried. 7. It just works. I love no longer having to wait around for my computer to boot up or restart because of updates. The Macbook Pro just works when you need it to. Few things I don't like: 1. I wish that Apple had put one of the ports on the other side instead of putting them together. 2. Cut: I wish the cut feature was more streamlined throughout the OS. 3. The keys are loud when typing. 4. I miss the snap windows feature from Windows 10. 5. I have not found a Microsoft Publisher equivalent that I like, yet. Overall, I am happy that I made this purchase and switched to Apple. The biggest question I have is, "Why didn't I switch sooner?"

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My first MacBook!

    Posted
    Thattechguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have been a Windows user for my whole life. I never thought I would buy a Mac. I have set them up for people, but never used one long enough to understand what the big deal was. After 3 weeks of using my MacBook Pro, I can't see going back. I compared so many laptops over the course of a month or so. Lenovo, Dell, Acer, etc... Then I decided I should at least look at the MacBook Pro. I was sold pretty quickly, but still waited a week to buy it since it was a shift from everything I have known. I am positive I made the right choice though. The keyboard is so smooth and easy to type on. The battery life is amazing. It easily gets me through the day. The screen is beautiful, crisp, clear and accurate. The thing I love and appreciate the most is Sierra though. The OS is so smooth and quick. It took some time to get used to the gestures and shortcuts (I still am), but now I wouldn't want to go back to Windows. The trackpad is also useful and easy to use. The MacBook Pro is not without it's drawbacks, but they are not as bad as I thought they would be. I opted for the 13" non-touchbar Pro so I only have two USB-C ports on the left side. I was concerned about it, but I have not had an issue in the 3 weeks of use. I bought one $20 USB-A adaptor and have only even needed that a couple times. I do store most personal and work data in cloud drives and I don't hook up to other monitors very often. I will get a HDMI adaptor at some point. Another concern was storage. I was used to having 1 TB on my previous laptop. I opted for the 256gb MacBook Pro over the base of 128gb and it seems to be plenty considering my use of cloud storage. What is stored on the SSD drive is loaded very quickly. My final concern was programs and apps, but it turns out most of what I had on Windows I either didn't use as much as I thought, I was able to get on the Mac or I was able to replace with a Mac counterpart for pretty cheap. In my case none of those issues were really issues. I am very happy with the MacBook Pro and can definitely recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big improvement from the 2013

    Posted
    ksaephan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Switching from the 2013 MacBook Pro 13, the 2017 laptop looks and feels significantly better. I did a lot of research and watched tons of youtube videos before deciding to make my purchased. The colors on the screen pop more compared to the previous generation. Speakers are greatly improved. There is a huge debate about the keyboard and yes it is noticeably louder than the previous generation, but I am with those that love it. The keys do have a shorter depth but they seem to make typing much more accurate because the keys aren't spongy like the previous version. On the previous generation, keys may not register if you have light fingers. The backlight on the keyboard are much more appealing to look at. Battery life is the same and you can expect a full days or two of use with normal usage. I'm not a pro photographer so I can't say how big of an issue it is that the SDXC has been removed. I don't miss any of the ports being removed personally. I did have to purchase a USB 3.0 adapter to connect my CD Drive to install software that I have on CD's but that's a one time thing. For me personally, it's not something I'll have to carry around and if anything, I can just leave it in my backpack. The USB-C connection to charge isn't as bad as people make it out to be, it's actually nice that it's not magnetic. When I had the MagSafe connection, it use to always disconnect by accident with a light tug when using it on my lap. If you have a 2016 MacBook Pro version, you should probably save yourself the money as I don't think the 2017 is a major upgrade from last years. I didn't buy the touch bar one because I feel like it's a gimmick and prefer touch keys anyways. For the cost of the touch bar version, I would rather upgrade the storage and/or processor to i7. Do yourself a favor and get the space gray. The silver looks outdated. If you're using it for college, 128GB version may suffice if you want to save some money. I'd recommend at least the 256GB if you can fit it into your budget.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    First Mac, never going back

    Posted
    Newbie1911
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been a devout Windows consumer from the beginning. In fact, the last apple computer that I used was the Apple II E... and that was in Elementary school. I never had anything against Apple or Mac, really, but I was always concerned with compatibility issues, so I just stuck with Windows. And then came Windows 10... I dodged it and avoided it for as long as I could because it's basically spyware (apart from being practically unusable), until one day my faithful Asus laptop (Windows 7) finally crashed and something had to give. So I finally bit the bullet and took the plunge... And I can not believe what I have been missing out on for all these years!!! To start with, the build quality on the MacBook Pro (13inch) is freakin amazing! It is without a doubt the most solid-feeling laptop that I have ever seen or held in my hands. Seriously, just pick one up and you will instantly know what I am talking about. I love how thin (and definitely NOT feather-light) and sleek it is, yet there is no sacrifice in speed, power, or battery life. Now that I have adjusted to the keyboard, which is slightly different from my Asus, I simply cannot find enough excuses to use it. Also worthy of note: The trackpad is the first one that I have ever been able to use easily and efficiently. I bought a wireless mouse for it, but I almost never bother using it. For starters the trackpad is HUGE, so there's plenty of space to move the pointer from one corner of the screen to the opposite corner without having to lift your finger. Also, the scroll feature is life-changing... bottom line, go into Best Buy and fiddle with one for 20 minutes - you will never be the same again. As for the OS; I was truly impressed at the ease with which I was able to pick it up; and I am neither easily impressed nor overly tech-savvy. There weren't nearly as many compatibility issues as I feared. I would not hesitate to recommend this machine to anyone - Windows devotee or otherwise. Frankly, it has been a very very long since I have been this thoroughly impressed with anything.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Apple is beginning to go cheap

    Posted
    baab
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In their attempt to win the "thin and light" award, Apple has begun to cheapen their product. I suspect that other laptop manufacturers will follow or have followed suit. 1) The butterfly keyboard is problematic in the long run. Their response to this issue is a guarantee on the keyboard for 5 years. That's like eating at a dirty restaurant daily with the promise that when you get salmonella, they'll pump your stomach for free. So far, fingers crossed, my keyboard is working. 2) The power button is now part of the keyboard. Before, it was not within the keyboard. If there is an issue with the button, you have to replace the entire keyboard. Whether or not that falls within the 5 year guarantee mentioned above is unknown. 3) The power cord used to consist of two parts: the wall wart which connected to the computer and an "extension" cord which allowed the computer to be further away from its power source. No more extension cord. 4) There used to be a light on the power connection indicating power status; amber charging, green charged. No more. 5) As part of the thin and light campaign, all but three ports for using external devices have been removed. There's a headphone jack and two USB-C connectors. Now, you have to buy dongles to attach accessories. Rather than buy a bunch of dongles, I spent $100 on a HyperDrive attachment which plugs into the two USB-C ports and gives me an HDMI port, two USB-C ports, two standard USB ports, an SD slot and a microSD slot. On the plus side, this newer and thinner MacBook Pro runs rings around my mid-2012 MBP which I have wiped and installed Debian Linux. If you accept being part of the Apple Cult, a MacBook Pro is a no brainer; go for it. But be aware of what I perceive as short comings and a touch of cheapness.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    Nitin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am really upset the MacBook pro purchase from best buy. The MacBook started giving problem after 3 months of my purchase and my experience with apple customer support and geek squad is a nightmare. My MacBook pro restarts on sleep mode or while working it gets stuck and restarts every few hours. Visit 1: I started with Geek Squad at BestBuy in Woodland Hills and they said that they don’t have way to troubleshoot and they have shipped it to apple specialist which would take 3 to 4 weeks and they have suggested me go to apple. Visit 2: Apple specialist at apple store(Apple Topanga) has seen all logs and suggested to do factory reset and see if the issue persist they send it to the factory for repair. Visit 3: The issue persisted and I had to take it back to apple, they send the MacBook to factory for repair. Visit 4: The MacBook came back after repair and it was mentioned that it was hardware issue and they replaced the parts. Visit 5: Back to Greek Squad, the issue was not resolved and explained this situation and they suggested if they send to their factory, it would take 3 to 4 weeks and suggested I go back to apple. Visit 6: Apple specialist said that there is no hard issue now and it is software issue and they did the factory reset again. Apple says that since I have taken the MacBook from best buy they can’t replace it. After two month for my visits to apple and geek squad, the issue is not resolved yet and it keeps resetting. I am not sure where to go from here.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Hardware issues

    Posted
    Megan
    • My Best Buy® MemberMember

    My MacBook contains my life and I have heard so many good things about it. However I have either bad luck or something is very wrong with my Mac. I have kernel panics so often I have just bought a new laptop (not Mac) because I am so fed up. Last summer I paid $300 to fix something with the hardware. Let me remind you that I did nothing to cause this. The past few weeks this has been occurring again. I am in school and I need to be able to rely on my laptop. 2 weeks ago it began shutting off again and that was fine because I could turn it back on but it got to the point where it would shut off 5 times in 10 minutes and I couldn’t get anything done so I called apple and they went through troubleshooting but ultimately told me to come into the store. I went to the apple store and try reset and wiped everything clean (just like last summer) they thought this would fix it but it did not. I spoke to a senior advisor and they told me I needed to bring it in again (I also do not have a car so it is not easy for me to accomplish all of this and is very inconvenient) so a few days ago I went back into the store and they determined it was a hardware issue. It is around $500 to send it in and get it fixed. This is very similar to what I did last summer, but it’s happening again! This has nothing to do with what I have done, it is all hardware issues. I am so disappointed as I have lost so many documents on my computer as it panics and shuts down and now i will have put over $700 to fix it, which is almost the price of a new laptop. I have decided to purchase a different laptop instead of fixing my Mac again (also my iPhone 8+ screen just stopped working a few weeks ago and I had to get that replaced, also not my fault) hope this helps! I would just recommend apple care. Especially for those with bad luck....

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Decided to return

    Posted
    Action
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought the MacBook Pro because I love my MacBook Air, but wanted the high resolution screen, and the thinner bezel of the new computer. I considered Windows 10 devices at first, but was hesitant to leave the Apple ecosystem. After having it a few weeks though, I realized I didn't like it as much as the Air. The screen is sharper, but I often have my laptop docked at my desk so the extra resolution didn't help behind my 27" monitor. And when I did carry the laptop around I noticed a couple things that I was unhappy with: 1) The aluminum body didn't feel as comfortable to hold as the MBA. The overall shape, while it is smaller than the Air, felt thicker. 2) I absolutely hate the new Apple keyboards. They sacrificed comfort for space, saying that they needed this fancy butterfly mechanism if they wanted the computer this thin. WRONG! There are a number of Windows computers on the market with traditional laptop keys, all while being as thin, and sometimes even thinner than the Mac. I honestly tried, but after a few weeks of trying to like the loud TICK, TICK, TICK, of the keys, I was done. 3) The battery life isn't very good. I read a lot of reviews on a wide variety of laptops, and the MacBook Pro had one of the better battery lifes. But, in use, it didn't work that way. My 2013 MacBook Air continues to operate just as long without a charge as this 2017 Pro. Since returning this MacBook Pro, I've begun to use the Microsoft Surface Book because it's a computer my company sent me. At first I didn't like. It still isn't a thin, svelte computer like the popular ultrabooks are. I do agree with Apple, having a touchscreen and a stylus is a waste. Like the TouchBar on the MacBook, they're more of a gimmick than anything else. But... and this is the most important thing to me, the transition out of the Apple ecosystem isn't that bad. I can still do everything I did on my Mac. The absolute ONLY thing I miss from MacOS is that I cannot send texts from my desktop anymore. Oh well, now I've joined the other 95% of the population. I wouldn't recommend buying this computer. Apple needs to retool their computer line and I, personally, refuse to buy another one until they do. I should add, I didn't purchase this at full retail. I was able to buy this for $1220 (tax included). Despite getting a great price for a brand new Mac, I still returned it and got my money back.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Like an iPhone, only bigger

    Posted
    AutumnV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had my old MacPro for nine years before needing to replace it. I finally invested into a new one, and so far it's been a pretty seamless transition. POSITIVES: The speed is lightening fast, and it seems to have ample storage. The apps all look different from their appearance on my old MacPro, but that's eight years worth of changes of course. It's very lightweight and the battery life seems to work well so far. The picture is very clear, and the sound is far better than my old MacPro. It syncs to iCloud automatically, which is helpful if you have an iPhone, or iPad. Also, it seems like it's a workhorse and no matter how many windows or apps are running, it pretty much stays as quick as if you were only running one single app. Lastly, I like how I can text from the messages app if I'm working and my phone is nearby-- it's a very unique feature that I didn't expect. NEGATIVES: I bought it for many reasons but primarily business use- which it would have been helpful if I knew that there's no Microsoft Publisher out there compatible for Apple products. I never tried using Publisher on my old MacPro because my laptop was too slow at the time, so I used the computers at school and work. Had I known that there's no Microsoft Publisher I could purchase, I wouldn't have gone with another MacPro unfortunately (I'm a diehard Apple user). It would be nice, especially for students/entrepreneur's if it came with a Microsoft Office upgrade at least for compatibility purposes. While the comparable apps are useful, they just aren't exactly the same as Word, Excel, etc. I wish it had a USB port built in. Instead, you have to purchase one separately. Also, I can't find a way to switch the touchpad so that when I scroll upwards, I go upwards (it's a small glitch and I'm pretty sure it's just user error, but I wish it gave you the option). These are the negatives in my opinion, but the biggest being that there's no Publisher to use. If Microsoft or Apple could come up with Publisher compatible with MacPro (or other Apple products), I would have given the rating five stars.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointment

    Posted
    MacFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the first Macintosh in 1984 (128k memory, single 400k disk drive), and have been buying Macs over the last 34 years. I upgraded from my 2012 MacAir to this "late 2017" MacBook Pro because my MacAir can't upgrade to OS Mojave (it will be limited to the last update of High Sierra). This new MacBook Pro is a disappointing upgrade. The speed is not what I was hoping for. It does load applications faster, but it's not enough of a speed increase to justify spending over a thousand dollars for a new computer. It has the same amount of RAM and the same size SSD as my MacAir. The faster RAM and SSD are part of why this is a faster machine - but again, when it comes to the way I use it (and I think I'm an average type of user) the speed increase is not really that noticeable. It also weighs almost exactly what my MacAir weighs. It does have a little smaller footprint. The biggest plus is the Retina screen resolution - but again, not that noticeable when it comes to actually working in applications like an office suite, browser, PDF editor, etc. If most of your work is video, photos or graphics related - the retina screen resolution is a huge plus. If you've got a 2012 or later MacBook Pro or Air that WILL upgrade to OS Mojave, I'd suggest keeping it a while longer and upgrading in a couple of years from now. This upgrade wasn't worth the money I put into it. And this is coming from a die-hard Mac fan.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Laptop

    Posted
    Abdullah

    I purchased this laptop from Best Buy the day before yesterday. I was having to pick between this and the HP Spectre X360. I have always used windows but was not impressed with the vulnerability of the OS. I was already in the Apple ecosystem having owned an iPhone and an iPad and just wanted the reliability of Apple in the form factor of a laptop. The beautiful space grey aluminum body feels premium and like a true Apple machine. This being my first Mac, the switch from Windows wasn't as dramatic as I thought to would it be. The amazing build quality paired with MacOS is perfection. The lack of ports isn't a big deal to me since I'm not a professional but I would have loved to have at least one USB A port. some might hate it, but I just love the 2nd Get Butterfly switches on the keyboard. they feel clicks and tactile. The gorgeous screen shows many colors and can reach a brightness of almost 500 nits. the Baby Lake processor helps keep everything snappy . The battery almost lasted me 9 hours. The speakers are beyond what I expected from a laptop of this size. The larger trackpad is welcome when using gestures. In conclusion, this portable beast is the best laptop you can buy for a student or a business professional. I hope to make this last for at least 4 years.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    MacBook Pro

    Posted
    jnb1024
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had a MacBook Pro from 2011 that finally gave out and I thought it would be a logical choice to replace it with something similar. The Apple guru at the Best Buy store was extremely knowledgeable about the lineup and all the different options available and pointed me to this version based on using it for e-mail, photos/editing, music storage and general internet "stuff". So far the computer has been great. It is all the things you would expect from an Apple; quick/responsive, great display, aesthetically pleasing and intuitive. All that said, there are a few things that I have found at least a little annoying. To start, the power cord is new and they did away with the magnetic feature that guided the old power cord into the receptor on my old MacBook. The new one just plugs into the "upgraded" USB. Apparently, the entire industry is changing over to this new USB and it will be faster or somehow better but it's extremely annoying to me at the moment. In order to use a standard thumb drive (which I will often use to work on files from the office or transfer media) I had to buy a $100 adaptor. Additionally, Apple decided to get rid of the brackets that helped roll up the power cord. Finally, the new MacBook tends to get very warm after working on it for a while. I am typically not one to complain but when you are paying a premium for a brand you expect to be pleasantly surprised vs. surprisingly annoyed. I have probably come to take some of the great things that Apple offers for granted so I a still rating this product as a 4 out of 5 but I think Apple has reached a plateau of innovation for the moment.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop

    Posted
    brettbennett12

    I sold my 2013 Retina to upgrade to this one. The bad: Price.....The base in 2013 was 128gb SSD, so it is criminal those are still the base model at this price point. I considered getting the 128gb to save $, but this is a long-term investment and the 128gb is already obsolete before you buy it. The iPhones are shipping with 128gb but this is supposed to be an expensive "Pro" laptop. Glad I got the 256 with trade in and college discount promotions. The good: The screen on this is amazing. Don't drop it or else it's a $400+ repair from apple :) The weight is improved, it feels 1lb lighter than the 2013 and the difference is noticeable. The Kaby Lake processors is a nice upgrade to catch up with the market. The speakers are a huge upgrade from the previous model. Space Gray looks awesome. I am getting used to the new keyboard. It is definitely more precise than the latest model, feels more accurate but a bit clicky. The Thunderbolt 3.0 I am indifferent about. They should have included the adapter to legacy USB so that it would work with an Iphone 7 out the box. I would give it 5-stars if the base model price point was 256gb.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Should have asked for a refund for this crap!

    Posted
    Regretful

    I have been a windows user all my life. My last windows laptop crashed. I decided to get a macbook as I was told they are better than windows based laptops. I hated some features in windows so I decided to give the macbook pro a try even though i hated their price relative to windows pc. I purchased this mac and then went on a vacation out of the country for 2 weeks so i didn't use it during that time. BY the time I started using it and realized its flaws i was already out of the 14 days return window. Pros: 1. Love the operating system and since i already own an iphone and ipad I love the way they all worked together (for example i can text, receive calls or air drop on my mac). 2. Screen is great. 3. LOVE the functionality of the trackpad. Best trackpad on any computer I have ever owned. 4. Love the fast start up and immediate on like my ipad. CONS: 1. It gets VERY HOT fast. Its a laptop but because of the heat I cannot use it on my lap. 2. The battery life is no where as good as advertised. 3. It is a slow computer for the price. As a result of my frustration with the slowness was why I was compelled to write this review. 4. Lack of ports. I had to buy an adapter to be able to use usb drives and to get a HDMI port to connect to my widescreen monitor. 5. Apple no longer makes iphones with the old style earphone jacks but they have it on this macbook. Makes no sense. The heat this "laptop" produces and the slowness with a couple tabs open are my most frustrating points. My old windows pc that was half the cost was faster and didn't produce this much heat. Very disappointed in this laptop especially based on how much I paid for it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Compact Lap Top

    Posted
    JessT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my first Mac book and first new lap top in almost a decade. I do love it and did lots of research before taking the plunge. I mainly use this lap top for photo organization and editing. I would have given five stars, but I have found it to be a little slow, when I am doing certain tasks, mainly with photo editing. I run Adobe products, such as Bridge, Photoshop and Lightroom. It’s certainly not the end of the world, but I thought I purchased the right amount of memory/storage to have smooth operations. This may be something to consider, if you are looking to use it for something like a photography business, and you want it to be super fast. I also move all of files onto an external hard drive, so I’m never taking up space on my actual lap top, except with the programs I use. Most functions do run smoothly, so it’s not a deal breaker and it’s certainly a huge step up from the ancient dell I was using previously. Other than that it is a great lap top. The 13” is lightweight and compact, so it’s easy to travel around with. I’ve used Macs in the past, but never owned one of my own, so I have a slight learning curve, figuring out all the Mac quirks. That’s on me though. I would definitely buy again, but may just go up on the memory/storage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for student

    Posted
    flysusie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Upgraded from a 2010 MacBook Pro and this thing is way lighter and smaller than the previous computer. MUCH faster with a MUCH better screen - but I guess that’s would be obvious with how far laptops have come in the past few years. We also have a 2016 model MacBook Pro in our house, and we were expecting this to be more or less the same, and were surprised by how different this one was. Make sure you know and are okay with the fact that this computer has no USB ports - at least not the kind you are probably used to using. This model has the new USB-C ports. So any previous equipment or accessories you may have, like a thumb drive, portable hard drive, etc, won’t be compatible without purchasing a USB to USB-C converter or upgrading your other equipment as well. We weren’t thrilled with how few of these USB-C ports were on the computer (just 2 in total, and one of these is taken up by the charger which is also now a USB-C, leaving you with just ONE SINGLE port while charging). I suppose the current trend is to have everything be Bluetooth/Cloud, but I think this would be a 5-Star laptop with just one more USB-C port. Still a great laptop, but make sure it will fit your needs and any current technology you need to use with your laptop. It ultimately still works for us, but we weren’t really prepared to re-purchase Bluetooth/USB-C versions of our current equipment

    I would recommend this to a friend