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Customer Ratings & Reviews

Apple - MacBook Pro®  - 13" Display - Intel Core i5 - 8 GB Memory - 512GB Flash Storage - Space Gray-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 787 reviews

97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-12 of 12 Reviews
  • Rating: 3 out of 5 stars

    Good

    Posted
    Moon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first Mac after using Windows. I'm kind of meh on it right now. Build quality is good. It has crashed once and hoping that was a one off and software updates have fixed that. ... time will tell. Value is meh. Kinda over priced for what you get. Touch bar is very gimmicky. Very little use for it right now, maybe that will change. I do like having the Touch ID and additional ports though. Carrying and buying dongles for everything is annoying. Little disappointed such an expensive laptop doesn't meet the minimum requirements for my GoPro, but haven't yet tried to use the software, because I need to buy a SD card dongle... Maybe it will cut it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Some Nice Features

    Posted
    ByronR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    There are a few pros and cons: Pros Nice looking and lighter than the old MacBook Pro The touchbar is a unique feature Good RAM and HD space Cons Didn't see any better performance vs. MacBook Air The USB C ports are still not peripheral friendly Had to buy a dock adapter to use USB 3.0 and HDMI connections for devices and monitors Pricey, the jury is still out if it was worth it

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Laptop but has some downfalls

    Posted
    Cathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall, it’s an amazing laptop and perfect for me in college, I love just about everything about it except the fact that the only “plus ins” it has is 4 USB-C ports which is very very useless. You can’t use any flash drives or plug in normal phone cords or anything like that and so far I haven’t found any convertered to allow you to do so ! So until then, my rating is a 3 because it really does make a difference on the product and it’s available uses

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great but keyboard issues

    Posted
    fireferum
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This laptop is very nice. It's fast, has awesome display, and specs to match. However, the keyboard has intermittent issues even though I don't have a lot of dust or things on it. I don't eat in front of my laptop or get strange crumbs on the keyboard still it's been plagued by the dreaded issue of keys not working well until you blow it with a dust canister. My last macbook didn't have that problem.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    My daughter couldn't switch from PC

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm sure the MacBook is great, but my daughter was used to Lenovo in high school. It was too overwhelming to try to start college and learn the MacBook. She might have kept it if she could have taken a class on it somewhere. But we switched it to a Lenovo and she is very happy with that switch. The Best Buy people were very helpful in this and we appreciate the service from Best Buy. That's why we go to BestBuy and buy from Best Buy.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    doesn't have the same usb ports

    Posted
    Sue123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    Bought this as a replacement for an older macbook pro and was surprised to find out that apple changed the usb ports. So I couldn't transfer my backup from my external hard drive without purchasing a separate adapter. This should have been included with the new computer! I was very frustrated.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bad Keyboard Design

    Posted
    Charlie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love the speed, resolution, and most features except the keyboard, trackpad, and having to buy attachments for every other device. Keyboard is loud when typing. If not careful when typing, windows minimize or close if you accidentally rest your palm on the trackpad.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Limited Options to Grow

    Posted
    RandyT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the new machine with hope of being able to start with a configuration that I can start with. It turned out I am not able to upgrade memory or hard drive as these components are soldered.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    the touch bar is not that convenient

    Posted
    RushRush
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My choice was between a MacBook pro with the touch bar, 8 gigs of ram and the same item without the touch bar with 16 gigs of ram. I would rather have double the speed on my computer than the touch bar.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    USB where’s are tho

    Posted
    Nanoecho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    No USBs most things that need USB need new cables or adapters, this $2K Mac is in reality about 2,800 once you get everything that it’s missing

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but bad

    Posted
    Xbox
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not worth the money, too expensive but has good features. Really can’t use something’s like windows.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Love it

    Posted
    Peaches
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My son was very happy with this computer. Though it is expensive

    I would recommend this to a friend