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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1991 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Apple MacBook Pro 13" as being easy to use and having a responsive Touch Bar. Positive feedback also highlights its performance, lightweight design, and convenient size. However, some users mention concerns about the limited number of ports and occasional overheating. A few customers also expressed wishes for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,991 reviews
  • Pros mentioned:
    Speed, Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Great little laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the MacBook Pro now for about two months. It’s fast and reliable, slim and does everything I need it to for school and work. Love the space gray color! While it doesn’t have many ports, there are a number of hubs and docking ports out there to resolve that issue. I purchased one (Hyperdrive) along with this and it works wonderfully when I need an HDMI or USB port. The touchbar isn’t something I thought I would use, but it’s surprisingly handy. I also use the Touch ID religiously for purchases or to unlock, as well as the hot corners. I’m new to the Mac world, as I’ve been a Windows person forever, but the transition isn’t too hard if you have good base of computer knowledge. I’m still learning new tricks though!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar

    Rated 5 out of 5 stars

    great price for MacBook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a 13" MacBook Pro on President's day to replace my old MacBook from 2014. got the 256GB SSD space gray. is the most powerful MacBook I've ever owned so far. 4th one since 2003. the keyboard is much better than the MacBook and the performance and display is just great. excellent sound from the internal speakers. from first power up to complete download at from iCloud was about half an hour. just impressed as usual with the apple quality. battery is spec'd at 10 hours and depending on what you are doing it is right up there. wasn't sure about the Touch Bar but it grows on you with use and overall is kinda neat with the touch login and also via Apple Watch. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love my Apple MacBook Pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been a P..C. User. I was hesitant to change over to Apple products because I would have to learn how to operate a new system. But having an I-phone and then an I-pad helped me begin to learn about Apple products. Then, I got brave and bought an I-Mac desktop when my p.c computer crashed. I took classes at the Apple store. My laptop was operating on Windows 7. I tried to update to Windows 10, but it could not handle it, so I had to go back to Windows 7. I was slowly losing many of my capabilities on my laptop. My c.d. Player/ recorder wouldn’t work. My card reader wouldn’t work. Some of my programs would no longer work. Then one day, I received a message that Windows 7 would no longer be supported. That was it. Time to make that leap to have all Apple products. Now I can work on my I-Mac or laptop. I love being able to airdrop photos from my phone to laptop and visa versa. I enjoy making I-movies for special occasions. I just made a movie for my Granddaughter’s Christening. It was so easy to make the movie and then play it at party on their big screen t.v. I’m glad I took advantage of the cyber Monday sale. I’m also glad I chose the 256 GB. I did buy an adapter because the computer comes with lightning ports only. The adapter I bought comes with USB ports, a memory card reader and an h.d.m.i. Port. So, now I am able to do everything I need to do. The computer is light and fast. So happy I made the decision to buy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    First Mac book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got back into school after 3 years of being off and needed to find a new computer. My last computer was a Samsung and it lasted from my 8th grade year till about now which is over 10 years. Everything of mine was now Apple and thought I’d take a stab at the computer and boy was it the best decision of my life. Everything to being able to unlock it with my Apple Watch, to having everything connect and sync so easily. Very light weight, very slim, so easy to handle and carry in a case. I am Very happy with this purchase. Definitely on the more expensive side but it’s better to spend the money on something that is going to last you for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar, Weight

    Rated 5 out of 5 stars

    New Macbook Pro 2019

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Macbook replaced a Macbook Pro I got in February 2013. I loved my previous Macbook and to think it lasted 6 years without any trouble until Google Chrome caused it to freeze and then it crashed. The new one is very fast, has not had any keyboard issues and is much lighter than my previous Mac. I love that it encased in a solid aluminum body that protects it from falls, remains light, and super thin and adds heft and quality to it. And I was super excited that the price was much less than my previous Macbook. While I do not use the Touch Bar that often, I do find it useful and fun at times, The screen colors and resolution is fantastic. And perhaps the best thing that has greatly improved and the one thing I hate about my previous Mac were the speakers. They are markedly improved and offer a much richer and louder sound experience. Additionally, another great improvement is the much quicker time it takes for the device to wake up. To date, I have not found anything negative to report after about two months of usage. I am again enjoying my laptop experience after being relegated to using a Windows laptop that I also have. I cannot tell you how much I missed being on a Mac versus using Windows. It is worth the extra cost for a Macbook versus Windows laptops for the greater reliability, ease of use, and to avoid all of the constant Windows updates you have to involuntarily endure. I would highly recommend a Mac to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this Mac for one month, and I am still using it. It is really nice with high speed and performance. Unfortunately, BB does not have 2019 13 in Mac B pro anymore. It is not getting heats up, even though, it does have just one fan. I love the battery time , is not draining very quick, it takes like 7 to 8 hrs to be between 20 - 15 % if I am working on simple things like r software , excel, word, and stuff like this. I was lucky when I got it because it was on sale, so I bought it just for $1200.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    More than enough for for almost anyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I’m a big believer in Apple hardware to begin with. But the is the finest laptop I’ve ever owned. Sure, I had to buy a few adapters to make all my equipment work with the USB C inputs (the only kind this comes with), but it was a small price to pay for a seriously powerful laptop. I use it for video editing, audio editing, photo editing, and all the usual daily tasks, and it’s never wavered. Battery life is great, and the display is beautiful. Light, slim, and perfect for me since I travel for work a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Powerful Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this laptop from a Macbook Air because that had proven to be a little slow for running my Macros on Excel. I also have a Thinkpad for work with similar specs, but overall, this laptop is much better in all aspects. It has more than enough power, the display is excellent, and the touch bar is convenient in its own way. It can be a little annoying with only 2 USB C ports, but once you get used to it, you don’t even realize.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 5 out of 5 stars

    Performance @ a right price point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook Pro is fantastic upgrade from last one. Good battery life and performance of quad core processor at this price point just seals the deal. Having a Touch Bar is bonus and it works great in some apps. For photo editing, Video editing, browsing, or complex office tasks this won't disappoint it's owner. I think most of the users will find value in this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch bar

    Rated 5 out of 5 stars

    Amazing computer! Super exciting!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is incredible in almost every facet! I love the Touch Bar’s concept and it has made the laptop even easier to use as now the basic functions of it can be changed via there (volume brightness and even Siri can be activated through it). It runs extremely quickly and so far has been nothing but the best to me! You will not be disappointed by your purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Touch bar

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow didn’t know Mac pro is really that good. Fast, easy to use and slick. Touch Bar is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch bar

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his MacBook. It light, easy to use, and fast. The Touch Bar is a great feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Size is Perfect for Those on the Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the 15" Macbook Pro. While in a perfect world, it was nice to have that bigger screen, it was so much heavier and bigger. I love how small and light this computer is. Makes it really easy to stick in a backpack or bag. I bring my computer from home to work and occasionally travel with it, so this lighter, smaller size is making things so much easier. Not sure I can go back to the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phenomenal laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé is a teacher and her work laptop is very dated. I was on the fence about making the purchase with our wedding expenses, but the price drop on Cyber Monday plus 12 months no interest made my decision. It really helps her get things done. She’s been eyeballing them for months and was thrilled come Christmas morning. Very easy to use. Nice sleek look. Awesome features. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great computer...awesome features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was unsure of the size of my new MacBook Pro 13”n however, I love it! Great speed, some awesome new features and very lightweight. I can literally take it anywhere I want. The Apple tech was super-knowledgeable and helped me greatly in making my decision...with no pressure. A quick, painless buying experience and I have a wonderful new computer! Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Better MacBook in Every Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life, beautiful screen. Touch ID is awesome: log into all of your websites with the touch of your finger. Wasn't sure that the Touch Bar would be of any use, wrong. Makes a lot of things easier. Great keyboard too. Would just like a couple more ports, at least for an SD card if nothing else. Upgraded from a older Air, this is a better value than a new Air.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    I love this MacBook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a desktop Mac for one daughter and a MacBook for the other daughter but I still had my old laptop for myself. I finally bought this for myself & I wish I would have done it sooner! It’s so lightweight, versatile, really fast, and easy to use! I did download Microsoft office to it but you could use ‘pages & numbers’. I really love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base MBP 13" 2019 with TouchBar packs a punch that surprised me. The only upgrade I got was 256GB SSD instead of the 128GB. Since RAM is only 8GB on the base model, it will constantly hit the SSD for cache and you need some extra space for that. The Quad Core low power processor is really good too for what it is. Also the battery life is great compared to the 15".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch bar

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and it has everything I need. At first I was skeptical because I thought I wouldn’t use or need the Touch Bar. But I actually like it. While doing school work I message from my laptop and all the emojis I use are just right there. No having to download apps for emojis. Very fast processor. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 4 out of 5 stars

    Another good product from Apple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this MacBook Pro to upgrade from an older MacBook Air. It is very fast with good battery life, and very nice screen resolution. The Touch Bar takes a little getting used to but so far it seems to be a bonus. So far I am very happy with my purchase, the only downfall is the price, but not having to pay for upgrades to the operating system, and having a way faster, and easier to navigate system than a windows based computer makes it worth while.

    I would recommend this to a friend
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