Customer Ratings & Reviews

It’s all you would expect from the Apple MacBook Pro. A workhorse with amazing features and compatibility. Only two ports on the left side is a little annoying, but you can get an adapter to solve the issue.

As a student this is the perfect laptop. It also helps that I am able to transfer files between all my Apple products with such ease. My daughter and I fight over using this laptop. We love it!

I love MacBook Pros, however, this lower-end model is not the best. Initially, I did not feel the more costly, higher-end models were worth the associated costs, however, I was wrong. Although newer, this model lacks in comparison to my older, 2015, 15-inch, 16GB RAM, 256GB SSD MacBook Pro. It freezes constantly, and has TERRIBLE battery life and manufacturing issues (explained below). As technology advances, increased hardware capacity is often required. Any computer's base model should, at a minimum, support basic computing functions such as browsing the internet. What is the point of a computer if it does not? I feel it would be the resposnbility of company to deem it obsolete. After years of wondering whether my behavior or the item, itself, was the problem, I have determined it to be the latter. I plan to trade in this lower-end model and, instead, purchase a higher-end one. Once again, I am falling into Apple's trap. For my personal use, Apple's operating system is great; however, their hardware is awful. Unfortunately, maintaining the operating system I love comes at the expense of investing in Apple's over-priced, poor-quality hardware. While an emulator may help, it is not preferred, nor ideal that it would need to be considered in the first place. To elaborate, my screen broke as I tilted it forward to reduce glare. I had hardly even touched it. Apple informed me that the occurrence was likely a result of dust having accessed the area behind my screen. After some online investigation, I learned this was not an uncommon occurrence for those who used this model. I presumed Apple, a 'reputable company, would have thoughtfully designed and manufactured its products in support of durability or, in the case of quality issue recognition, at least accepted responsibility and remediation-associated costs. This was not the case. I was held responsible for the repair. Suspiciously, the repair resulted in my screen being replaced with one different than before - one that prevented dust from accessing the area behind my screen. It became clear Apple knew the model's screen was flawed. They had already developed a new, improved screen for use in repairs - a screen that should have been used from the beginning so as to avoid screen-related issues entirely. Apple developed a suitable screen for use in repairs, avoiding future, post-repair liability, however, refuses to admit the model's screen is flawed. I feel it is only a matter of time until a lawsuit is filed and the model's standard screen is listed as an "Apple Service Program". Unacceptable. Apple, bring the quality of your customer service and hardware up to par with your operating system and software integration capacity. You are avoiding costs associated with duplicative screen repair if found liable at the expense of your consumers. Yes, you told me you will reimburse the costs of my repair if you are deemed liable, however, it is clear you hope you are not. You develop the correct screen and perform repairs with it so that if liability is found, you avoid duplicative repair costs. However, in your own words, there have been no issues identified with the model's initial screen. Then why made a different one? You capitialize on the consumers need to repair. You profit. If you are 'found out', you simply reimburse consumers for initial repair associated costs instead of having to reimburse initial x associated costs AND additional, secondary repair associated costs had the initial screen be used for repair the intial repair. All the while, you proactively avoid resolving or accepting responsibility for the issue many other consumers will undoubtably have. This MacBook Pro? 2/5 Apple's care for their consumers? 0/5

When you hear the word "renewed" many think of previously owned objects with scratches, dents, and dirt. Despite the reviews of those who received faulty MacBooks, I was pleasantly surprised to find that the computer looked brand new. There were little to no marks on the outer shell, the screen looked as if it had never been touched before, and the keyboard was spotless. Although, the box came with no official apple packaging and the charger was third-party, the solid drive was wiped clean and the physical aspects were flawless. Everything works fine from the TouchBar to the Trackpad. Overall it was a great way to save money on a computer that is essentially brand-new.

The Apple MacBook Pro is an excellent pick. I bought my son his first one in 2013. We only had to replace it because he spilled coffee on it! I know this will get him through college and maybe grad school!

I have only ever had an Asus laptop for college (10 years ago) going back business. However ive also been learning how to code for fun on the side. This laptop is incredible, it does everything I need it to do and more!

This laptop is amazing. It looks beautiful, is made with great components, and has almost no issues that I could tell. The battery charges fast, and the two USB-C ports work great if you have a hub. Highly recommend.

This is the first MacBook ever owner but I love the Touch Bar on it. Emojis come out in the bar and when your own the browser the window tabs come out on the touch at making it easier to jump from different windows.

This laptop is really nice, the touchbar adds a nice premium feel to it. However, it's very overpriced for what it is. I got over it within a week. I ended up returning it for a HP spectre with a better processor and ram, as well as a Terabyte of ssd and full touchscreen. The hp feels more premium than this laptop.

Reviewing an Apple product, for me, is simple. The features on this modern, sophisticated device are incomparable (I’m an average user). Easy and practical to use. Expensive? Yes! But totally worth the price, IMO.

Easily the nicest computer I’ve ever owned. Works seamlessly with all my other Apple products. It’s a learning curve, going from decades of windows based PCs, but I don’t think I’ll ever go back.

i liked it, compare to my previous macbook pro and less over heat and faster

I purchased a new Macbook pro for college all though there was nothing wrong with my 2014 aside from not being able to update. I have not been disappointed, and best buy has great costumer service.

My wife loves it and the Touch Bar/ Touch ID are very useful. I initially thought that they’d be gimmicky but not it’s like second nature. I’d recommend it especially if you get it on sale like I did.

I've been in desperate need of a new MacBook since my last one crashed two years ago. This was the perfect upgrade to my old 15 inch MacBook Pro mid 2012. Now I can go back to photography/videography.

It took time to get used to because I had a Lenovo and made the switch since I have an iPhone and makes everything easier for me to do when it comes to college I can transfer all my notes from my phone to laptop

This is the best laptop that I have ever had. It is synced with my phone, making it easy to reply to texts and take calls! It is also very fast and modern, which is perfect for school and work. 100% recommended!

Bought it for my teenage daughter and she loves it. I created a profile for myself as well and this things powerful. I have never been a Mac fan until I experienced the this machine. Definitely a worthy buy!

Open box saves $800 Works like it should MacBooks are by far the most solid machine made hands down. My last one was a 2010 and it still works I can’t say I’d ever have a windows pc that long.

My old computer gave out so I decided to upgrade. I use it for working at home and for my photography business. Works very well, and I would highly recommend it and all its functions. Apple makes great laptops.