Customer Ratings & Reviews

Really like these new MacBook Pros that Apple came out with. Didn't think I would use the touch bar that much, but it is nice and I use it more than I thought I would. Fast SSD and great optics.

Worked fine for 2 years then had issues with the USBC connections. 2 years later ran into the flexgate issues. My previous MacBook lasted much longer. Would not recommend this version.

I love this thing since the day it came out. I use it daily and haven’t had any issues.

Like all the new features and the touch bar, overall experience is great.

This computer is almost impossible to control. The keyboard has minimal tactile responsiveness resulting in significant typing errors. A huge step down from the 2014 I owned. The keyboard is the gateway to computer functionality. For this reason alone I would suggest not buying it. The touchpad is hyper sensitive, at times causing the screen to revert to a smaller size for no apparent reason if you have the windows option enabled. Again, terrible tactile response. The touch bar is useless. I wish they were just keys. When using the upper row of physical keys invariably you will hit something on the touch bar that you did not want to use. I have found the search box popping up and typing in it instead of documents on a regular basis. At least you can order the functions. I used to touch the Siri button on a regular basis which was far more annoying. A small issues. The auto adjust to ambient light will sometimes cause the screen to get lighter and darker moment to moment. It's pretty annoying when it happens. FInally, two peripheral ports on a 1300 dollar computer and an upcharge of 500 for two more?!? Ridiculous. This purchase has been a major and expensive disappointment. I tried to trade it in for the 16" which has a "fixed" keyboard but neither Apple or Best Buy would accomodate the request. Don't rely on prior experience, as I did, when buying this unit. Go to a store and try it first! It will not be what you are used to.

Perfect for college , easy to upload reports , Apple is the way for college!

After 4 years of usage the display soldering got issues and now I have to replace the entire display which is 70% of original price

Broke ones Best Buy fixed it than broke again the cost is 600$. Never had issues with Mac before it looks like Best Buy is selling or refurbished as new or did not fix it properly.

Do not buy an Apple product from Best Buy. 2019 MacBook Pro broke, logic board etc after 3 weeks. Would not replace. Had to take to Apple for repairs. Will now be without my work computer for two weeks. Apple told me they would have replaced if purchased from them. Costco has a 30 day return policy. Best Buy no help. Will now have a 5 week old refurbished computer, which will have spent have of the time I owned it in the shop. Easy fix: replace. Not at best buy

How do you interact with a computer? The keyboard and Mouse. Apple completely ruined a $2k computer with a keyboard that never stops failing, and make you contemplate curb stomping it just for the satisfaction with frustration it causes every waking minute you interact with this $2k machine. I purchased this MacBook at its starting price, $1800 in February, and on the third day the shift key starting sticking. Extremely annoying after spending $1800, but ok. Two months later, the space bar begins to stick, and 1/10 times you hit the key, it double, or triple spaces(this is extremely frustrating when most programs auto-period with second spaces), and now doesn't react another 1/10 touches. Now the L, H, backspace keys stick 6 months into the computer. 1. This wasn't just one instance of the of an issue, it was a repeating process that occurred in six different instances across the keyboard, over a six month timeframe, and each instance separating. 2. You can buy this computer, and if you have this issue apple will replace the keyboard, but it will absolutely happen again, and nearly guaranteed 1 year out of purchase and out of warranty(Btw, $500+ fix, requires replacement of entire base of computer, including battery. Touch Bar, trackpad, aluminum frame) 3. This is not a $500 dollar computer, it was nearly a $2000 dollar computer when I purchased it, and its having more issues than my brothers $300 dollar netbook he bought 4 years ago. When you spend this kind of money you should expect perfection. I previously owned a 2015 MacBook Pro, which I was extremely happy with, but this computer absolutely sucks, IOS is great, but you interact with the computer in two ways, keyboard and mouse, and Apple failed miserably here. My biggest regret, is not going window surface, and I am reminded nearly every time I hit now 6 critical key, and maybe 40-50 times in writing this message. Make a better $2k investment than this, learn from every apple 2018 owners mistakes.

The battery for this computer does not last near as long as my old one. Overall it is an ok computer.