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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1220 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, performance, and sleek design of the Apple MacBook Pro 13", frequently praising the Touch Bar and its lightweight portability. However, some users express concerns regarding the device's heat generation, limited port selection, and the price point. A few also mention that the camera quality and fan noise could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,220 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer & Wonderful Customer Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an exchange for their latest model. The team was not only extremely helpful with exchange process, but also saved me $100 in the exchange with the brand new MacBook Pro with 5x more storage than previously purchased MacBook! Loving the latest version of MacBook Pro, and that extra storage!! Now working at lighting speed without storage disk almost full alerts! All thanks to Best Buy team!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    MacBook is a heavy hitter with light weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the MBPro 13 with the Intel chips. This one was on sale for slightly more than 50% of regular price so too good a deal to pass it up. I bought it for my wife so she would have a lightweight and capable MacBook. She really likes it compared to her much heavier previous MB Pro -- plus the l-o-o-ong battery life is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 4 out of 5 stars

    First Apple MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer laptop I have ever owned. Easy to learn and use, extremely fast, great display. Only reason I didn't give it five stars is because it does not have touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    First time Mac owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Mac! It’s the first Mac I have owned and I don’t think I will ever go back to PC. Plus the Apple representative that was helping me really helped me decide which Mac I wanted. And I’m so happy he did. :) So far the speed is fast and capability is really smooth going from PC. I have only owned it for a couple weeks, but I am loving the transition.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Loving my MacBook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used windows laptops, and finally converted over to Apple. My MacBook Air is sleek, fast and does not have the loud fan noise that I have seen with the MacBook Pro. I have had it for a year now and use it for work and school (online learning). I wish I had switched to MacBook sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Touch bar

    Rated 5 out of 5 stars

    Great premium laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and great display with touch bar and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy for professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, sleek, but expensive for average or everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy to use at any age

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro is easy to use. It is lightweight and slim

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Fast and Lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and light weight. Came with some extras and is just what I need for my photography business. I was able to seemesly transfer all of my documents from my old MacBook. I am pleased with my purchase and would definitely recommend this. I also got the 3 years Applecare to cover against any accidents.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great everyday computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and weight of it for carrying around during the day at work and school. The battery lasts a long time under constant use. It’s worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 4 out of 5 stars

    Great product, even if overpriced.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything we need it to, and my wife enjoys using it. The screen is very nice and the battery life is very good. The specs and performance are low for the price (my Asus laptop is faster in identical workloads and was cheaper by quite a bit) but the quality of the Macbook Pro is top-notch. The touch bar is a little gimmicky but works well. Overall I would recommend this if you like the Apple ecosystem. Not a great value overall though as competing Windows laptops will offer better performance for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Outstanding Mac!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third MacBook added to this household during this time of school-from-home. I wasn’t a “Mac believer” until recently but now realize that I should have converted probably a decade ago! Very sturdy, fast, easy to navigate for both my 11 year old daughter and 80 year old mother in law!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! The only thing I don’t like is that when I’m using Lightroom it will freeze and crash, and if I’m using my laptop for a while it gets crazy hot and loud. The fans sound like an airplane about to take off. Otherwise, no complaints! I love it, it works perfectly for me

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    I would say... B+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is always the better option in my opinion. The MacBook is very thin and light which took some getting used to. I’m not sure if it’s this new M1 chip or something else, but I notice that my MacBook gets hot easily and quickly, sometimes just from streaming tv. I’ve never had that issue before with my previous MacBook Pro. I can also do without the touch task bar. And the battery is slightly better than my previous MacBook. Other than that, the laptop is great and gets what I need done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another great product from Apple.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second MacBook, the first one was an air and after being used 8-12 hours a day for 5 years started giving me issues so I decided to upgrade to the pro version. It is fast, quiet and maintains a compact size which makes it easy to carry back and forth to work every day.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar, Weight

    Rated 5 out of 5 stars

    Amazing, modern and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this computer compared to the MacBook Air and I have zero regrets after deciding on this one! It’s extremely lightweight, gorgeous interface, color and it’s really neat how icons appear on the strip bar instead of using a hot key. COMPLETELY RECOMMEND!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted that I purchase this product for a second. It is nothing like all other laptops I have used before. It's very fast. The battery holds power. Everything about it has been excellent. This is my first Apple product ever and I am glad I took the leap of faith.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product I went from an HP that I bought a while back to a MacBook and there’s a big difference. The MacBook is faster to turn on and unlock and it’s a very fast computer. The touch-bar makes it easier to use as well. Overall it’s a very fast computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good MacBook. Use it for college and it works great! It’s sleek, great battery life and easy to use. Love that it’s integrated with iOS system, when I’m in class I can text family/friends on it and it doesn’t distract my teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    No disppointment here! APPLE IS THE BEST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. We only buy apple product and have several computers and this is lightweight and easy to use. They just keep getting better and better to use!

    I would recommend this to a friend
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