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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 3.1 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 2.7 out of 5 stars

  • Quality

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 2.5 out of 5 stars

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46%would recommend to a friend

Customers are saying

Customers appreciate the Apple MacBook Pro 15.4" but have expressed concerns regarding its battery life. Several users reported issues with the battery, including unexpected shutdowns and inability to hold a charge. The battery problems appear to be a significant drawback for some customers. More information is needed to fully assess the product's overall performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 1 out of 5 stars

    Not good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I will never but refurbished again! I returned them the next day!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great! Fast and works like new... will buy refurbished again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook, can't go wrong. So much better than any Windows machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A broken cpu fan make large noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like MacBook and thy are very reliable from my previous experience. As a result, I want to upgrade to a better and refurbished MacBook is great for the price. I had a refurbished MacBook air which works great for 4 years. But this one is bit disappointing and I m sending it back to store. First, it comes with many scratches on the bottom of the computer. I am not complaining too much about this since I know it is refurbished and I would not send it back if this is the only problem. But it is a lot of scratches for the record of future buyers. Most importantly, the CPU fan makes a strange noise. If anyone has experience with a broken hard drive in a PC, it souds just like that. Initially, it not very noticeable as the computer is not too hot. But as you run something like a flash player, noise become very loud and scary. The noise even changes as you tilt the laptop to different angles. The title of this product claims that it is fully tested which is basically not true. Any test would have found this problem. Anyway, I am sending it back to Bestbuy and hope Geek squad will see this and fix the problem before it's sold to anybody else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple scratches but works like new. Worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I think I bought your MacBook return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting ready to return the MacBook Pro. The unit has many scratches on the bottom and the fan just starts up. The unit is cool and the processor is idle (for the most part). As always! Buyer beware.

    No, I would not recommend this to a friend
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