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Customer Ratings & Reviews

Your price for this item is $689.99

Customer reviews

Rating 3.3 out of 5 stars with 16 reviews

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63%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Apple Macbook Pro 15" but some have experienced issues. Several customers reported problems with the battery, including instances where the device would not power on. There were also multiple reports of keyboard malfunctions, such as keys that were not properly attached or unresponsive. These issues detract from the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    My Worst BuyOnline…

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this laptop for about two;(02) months. Then in the middle of course that costed me $5000 ( which I didn’t finish by the way),it just stopped turning ON! Checked the charger, tried it with an original Apple charger, nothing. I got an appointment with a “Best bye” tech. Took it there, they tried some tricks to reboot my Mac;they couldn’t. They told me to take it to Apple Store; I did! Once there, I spoke to the tech, they checked it and told me that they will have to send it to the shop and that will cost me about $700 to fix it! So it’s been resting in peace, in the box it came in since then, in my room.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Keyboard quality

    Rated 3 out of 5 stars

    Fast and capable on the inside but has problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Great price for the hardware. Runs great very fast. I use it for running multiple operating systems through VirtualBox runs flawlessly. Easily switch between Kali, Windows 10 and Big Sur. Con: battery health is horrible, needs to be replaced immediately to used off charger for anything longer than an hour. One of the keys was not even attached and the screen hinges are worn badly it’s very floppy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great & affordable laptop. easy to use and multifunctional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a return and had a few scratches but otherwise good purchase and everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is in almost brand new condition. It has a few minor scratches here and there. The battery life is excellent. The processor can handle everything I put it through, one of my first projects on this laptop was to rebuild my website JavierTM.com

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    Tbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 1 of the refurbished laptop had sticky 7 key took it to geek squad $250 later I had to wait 2 weeks for replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Music#1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I only have one issue and that’s iTunes, so don’t upgrade to Big Sur, you can’t even save your old purchased collections. I have had these oldies collectors music since IPhone 3, :-)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed after a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not even 2 years later crashed need another motherboard which cost as much as this did just buy a brand new one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-Owned Apple Macbook Pro "Core i7" 15-inch 16GB - 512GB SSd (Late 2016) - Silver is a very nice laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would be nice to be able to charge it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose the computer will work fine once I can charge it. Power cord is not included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! A few little dings but for the price i really can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, The product is good and of quality, it arrived in time and in good condition, it works well so far, I hope to make other purchases in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac Book Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a used system it works well. Using for Zoom and Google Meets.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    the battery does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst thing I have bought in my whole life, the battery does not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I like so much. Thanks for offer this MacBook

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Keyboard malfunction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was in good condition, however there were multiple keys not working.

    No, I would not recommend this to a friend