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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.6 out of 5 stars with 31 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers value the overall performance of the 2017 MacBook Pro 15", but some have experienced issues with the battery life, requiring replacements sooner than expected. Concerns have also been raised regarding screen quality, with some reports of damage or imperfections. These issues should be considered when purchasing a refurbished model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Cons mentioned:
    Battery life, Screen

    Rated 4 out of 5 stars

    Good for refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like tbis MacBook. Im a sophomore in college & didnt want to spend 2k on a new laptop. I love everything about this laptop, but now for the bad. So its not THAT bad its just its not updated to the latest model, the battery life is not that good, and it kind of heats up a bit fast not that fast though. OVERALL it's really good and im happy w my purchase but im still giving it a few months to really see. oh and its a little scratch on edge of screen

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop and this one has been good but after having it only 2 weeks it started to over heat and I had to replace the battery in it. When you factor in the battery cost I should have just bought a new laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Screen

    Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is refurbished so I guess you get what you pay for buy the battery life in this is definitely not good. And there is a slight “smudge” look on the screen. It’s in the top corner so not where it hurts but sucks still. Other than that it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Temporarily good then all buttons stop working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for 3mos then keyboard/mouse stopped working. I use it for coding and the speed was good. Just every time i turned it on it moved really slow and opening my pages back was difficult because it kept freezing. That was an issue i could deal with but then out of nowhere the keyboard shuts off the Touch Bar and the trackpad was completely off and non responsive. So sad that I can’t exchange or return and I’m stuck with a computer that i can’t even open.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook good, charger bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good but the command button is lose and I sometimes have to push it back in and the charger it came with is already broken, it doesn’t charge my Mac and I’ve used the MacBook like 8 times since I’ve bought it other then that I’ve kept it in the charger then one day it just stopped charging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything seems fine except for a button

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needless to say, i was excited to start using my new laptop. However, halfway through typing, i realized that some of my words werent spaced. When i went to correct it, i came to realize my spacebar isnt working. This got very tiresome very quickly. Ill press it 4-6 times before it finally decides to work and give me a space. Ive tried different pressures, different hold periods, and its just not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. I ordered one a week before that moved slow, but they got it right with this one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Mid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it works but the battery already needs replacing soon and the charger is already busted For 700 I admit I wanted something better They sold me a lemon

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running good so far. There is a echo sound comes when using high volume. but that's fine. Performance is great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great my only complaint is the battery life isn’t the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you’re using is for. You might like it. Not a whole Lotta memory and you cannot upgrade your computer hard drive it is what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My kids love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back to school MacBook Pro for my 1st year kids until they decide and focus on their direction. Definitely got a good deal. My kids are happy. They now have some additional tools available to succeed first year of college at low cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Pro purchase a good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for money. Came in as per the advertised specifications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBookPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a preowned Apple Mac. Had to get Geek Squad to help with setup but good since then.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The mac heats up a little often then it should though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ! I’ve had this laptop for less than 25 days and it stopped charging ! Wont turn on. I took it to geek swap only for them to tell me they can’t do anything and the 1 year warranty “it has” isn’t basically USELESS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good shape, I use it for musical purposes. I am very happy of the work it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook for the win!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer has been everything and then some. The price was great and within my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple macbookpro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect, looks like new and very clean, i just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great minor scratches but nothing major!

    I would recommend this to a friend
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