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Customer Ratings & Reviews

Apple - MacBook Pro - 15" Display with Touch Bar - Intel Core i7 - 16GB Memory - AMD Radeon Pro 560X - 512GB SSD - Silver-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 747 reviews

97%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 11 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-12 of 12 Reviews mentioning:
keyboard
  • Rating: 3 out of 5 stars

    Good Laptop!

    Posted
    Anam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Even though I think it's a fantastic laptop, I hate its keyboard.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    DrNurse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The laptop weighs less than previous MacBook Pros, which is a plus. I have yet to decide if the Touch Bar is a useful feature, so I will not comment on it. My only complaint is close to $3000 was spent on a device with glitches. The keyboard is very "glitchy"...so beware. This said, I would not recommend this device to a friend until the keyboard issue is fixed.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good laptop, used to be better

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great specs and quality laptop. Not pleased about the changeover to USB-C for all connections, nor the butterfly keyboard switches and touch bar, but a few dongles gives all the legacy support you need.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works well with the exception of keyboard

    Posted
    ATGSCHOLAR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The keyboard is certainly worthy of the criticicism that it is now receiving. It often does not register my fingers when pressing certain keys. This is my ONLY concern- but it is substantial since all data is typed.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    It's a great macbook pro....but

    Posted
    Johnny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I want to love this laptop so bad, but I just cant get past the fact they got rid of the magsafe. Also, the keyboard is very loud and feels cheap. It's fast and really well designed, like you'd expect from Apple, but unfortunately, the magsafe and kayboard makes it hard to love it as much as I'd like to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best laptop but...

    Posted
    Hydroattack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this laptop its expensive yes but I got it in a deal and I love it. a premium device but I do worry about the recents keyboards failures on these laptops. I got apple care and I do recommend getting it if your going to get any MacBook. who knows it might fail or it might not its best to play it safe.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    overpriced

    Posted
    Adam
    • My Best Buy® MemberMember

    I received this laptop as a wedding gift from my wife. Its fast, its light but its greatly overpriced. After a year I have keys that stick, Keys that fell off and USB ports that no longer function. Also, You need an adapter for everything.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best of the best

    Posted
    DonH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been using Mac laptops for a couple of decades. I am a photographer and videographer and musician. This machine can handle anything...4K video editing etc. I do hate the Touch Bar. Too easy to bump it, so I've disabled it in most apps....making it function (f) keys I instead of sensitive app-specific buttons like "send" when in an email app.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid laptop with exceptions

    Posted
    Mhill260
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had several MacBooks and Apple desktops. I put off buying this one because I was frustrated by the lack of ports, and stories I heard about the keyboard. I'm happy to say the keyboard in the 2018 model is no issue for me, I actually like it. I've even found the touch bar useful. I would give it 5 stars, but the ports issue and charger are issues that bother me. It's ridiculous to have to buy do many adapters. And not having the extension cord included with the charger seems like an attempt to cut cost and nothing else. Those were disappointing. Otherwise, it's a solid laptop with a great screen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Mac yet

    Posted
    Amboango
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I started life as a Windows guy. Apple has slowly been winning me over. I still hate the lack of a separate backspace key, and I don't find it intuitive to go to Launch Pad to find apps. But if you've made your peace with those quirks, this is a great machine. The fingerprint i.d. Start Up is great. Color and sharpness of the screen are outstanding. But for me the most wonderful thing about this Mac is the ability to transfer all my files from my older Mac. Last time, I struggled to copy my iTunes onto the new machine. Kudos to Apple for tackling this and making it painless for the computer to handle this chore.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome upgrade

    Posted
    TheTraveler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have had MacBooks since switching over from PC around 2004. Yes, PC has gotten way better since, but Mac's security, intuitive nature and the fact that the computer isn't seemingly hijacked by Microsoft for an update every month, helped. Also, that my 2009 17inch MacBook Pro ran like a perfect Nasa mission for 10 years was an eye-opening plus. That, as multiple friends and family members went through 2-3 PC notebooks each during the same timeframe. That all being said, Apple certainly had its issues too with keyboards specifically on MacBooks, also shady phone battery clocking and other sad issues that always crop up when the greed of Wall Street forces companies to punish consumers in the name of profit and shareholders. Anyway, I digress, this machine has to my view, totally overcome the bumps and bruises of some of the recent MacBooks. The data migration was a snap and the machine runs fabulously. Graphics are super fast, processor is lighting quick and for those that complain about the new USB setup, whatever. A simple adapter doesn't even slow me down. In short, the flatter keyboard took a little getting used to, but I like it now and the machine, after the first month, has met or exceeded my expectations. I'm a film and TV professional that outs a lot of pressure on a notebook and this machine can handle everything I've thrown at it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Keyboard is a deal breaker

    Posted
    ajsfoundry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Please note that three stars is my lowest score for a product that is intact and working. This is roughly equivalent to a lot of the one star reviews you may have seen. Yes, the product works and is manufactured well. But the unnecessarily thin design has unacceptable disadvantages. Cooling is compromised, so performance is throttled. Ports are gone, so you're living in dongle land. The battery life obviously could be much better if the chasis we're 50% thicker. And most importantly, the keyboard is reduced to almost imperceptible travel. It's so sensitive that you can't even touch your fingers to the keys while they're waiting to type another letter. It's marketed as a PRO laptop. The PRO model is not supposed to be the thinnest or lightest in a company's lineup. It's supposed to give up some of that in favor of usability and power. Things like a wide array of ports, a battery that lasts all day and more, and cooling that is good enough to allow the CPU and GPU to run full speed for minutes at a time, repeatedly. Full speed doesn't just mean 100% utilization; it means 100% of that processor's rated throughput - ie no throttling. I don't expect any laptop to sustain that for hours with no break, but an expensive "Pro" laptop should be able to sustain it for several minutes with no trouble, and do that over and over throughout the work day. But the compromise in this "ProAir" MacBook that is simply not acceptable for me is the keyboard. I've used microwave ovens with better keys than this thing has. If you haven't had the chance to try one yet, unroll two sheets of aluminum foil on a cushion, one on top of the other. Hold your hands over them and pretend to type. Every time a finger contacts the foil and you didn't mean to type that key, head over to the backspace key. And if you contact the foil again on the way there, backspace some more when you get there. This computer's keyboard doesn't feel exactly like that, of course, but it feels every bit as good as that. And we haven't even started on the key repeat issues I learned about when I googled it. People who keep this computer and use it every day must have some very important reason to stick with it, because it's drawbacks are enormous! And this is coming from someone who has avoided Windows for decades, but needs to run Adobe software. I'm not at all happy to be on a Windows laptop, but at least it's a high-quality machine with full-fledged professional features, that is comfortable and productive to use all day.

    No, I would not recommend this to a friend