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Customer Ratings & Reviews

Your price for this item is $3,419.99
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Customer reviews

Rating 4.7 out of 5 stars with 125 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the price, storage, touch bar, performance, and power of the MacBook Pro. They particularly appreciate the amount of storage and the inclusion of the touch bar. However, some customers have concerns about the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 125 reviews
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    So far I'm loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast charging compared to my other MB Pro's it seems. Aside from that I purchased it for video editing and it shines with that. Can not only import from my GoPro way faster most likely due to the USB C ports but, also renders the edits much much faster than my Mid 2015 MC Pro that is higher rated processor. Just wish I could get a larger screen like my first MBP with a 17" monitor. Also the new TouchPad is much much larger and has a better feedback feel to it. PS the Touch Bar is more useful than I ever thought it could be!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    OMG--Finally a Laptop to Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned laptops for more than 25 years. FINALLY--a laptop to love. Live and learn. Buy enough memory. Buy enough storage. Could not resist this Best Buy deal. $1000 off ! The new 16" came out the very next day. WHO CARES? Best Buy offered a GREAT PRICE and the advice of the team member was spot-on for my needs. Truly a BEST BUY !

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    The best computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave up on my last Windows based machine in 2011. Highly frustrated. I made the leap to my first MacBook Pro and I have never looked back. This new MacBook Pro has a great number of improvements. I like the Touch Bar and the greatly increased speed. My relationship with the new keyboard design is still being worked out, but it is ok. I certainly will remain loyal to Apple and Mac for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop. Looks elegant, works great and runs fast. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    An expensive purchase but quite worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook model has a stunning 15 inch display, great for movies and all, also, having that 32gb memory and i9 processor provides excellent performance and speed. The Touch Bar is to die for and is convenient at times needed.

    I would recommend this to a friend
  • Cons mentioned:
    Energy saver, Ports

    Rated 4 out of 5 stars

    I love it.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The las MacBook Pro I had lasted over eight years before the hard drive started to act up. The only things I miss are not having all of the plugs and slots it the sides. I hade some trouble with the energy saver. It would flash white on the screen when playing Netflix. It stopped after I had turned it off.

    I would recommend this to a friend
  • Cons mentioned:
    Dongle, Ports

    Rated 2 out of 5 stars

    Not impressed. At all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 2 other 15" macbooks before this one. My 2012 macbook is much more efficient. I hate that the charging port isn't magnetic anymore, and that there is no light indicator on it to show if the charge is full. I hate using the stupid dongle that I had to purchase separately on Amazon. It's not at all convenient, in terms of remembering to pack it with the laptop when you're on the go, or even carrying aroundthe house, dangling on the side. Several times this laptop has frozen when I first opened it up to use. I've had to wait for the mouse to catch up and start moving around. Battery drains quick as my 2012 battery, which has never been replaced. I bought this because it was $500 off and wanted a backup laptopfor photo editing. I don't know that it was worth the price, or if I just got a defective one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent high end Mac Book Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of performance with this Mac Book Pro. Apple did an excellent job with the look and feel of this laptop. It also handles running two virtual machines simultaneously with no performance loss.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    I would recommend this to a friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my previous macbook pro stopped working, i had no second thoughts about getting another one. Decided to get one with more ram and a bigger hard drive. This macbook pro is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great computer overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this computer for couple a weeks and its really fast, i got at a great price. If the offer is good get the 15 inch if not just upgrade to the 16 inch

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very happy with my new MacBook pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an older 17” MacBook Pro that I had kept running by replacing the hard drive with an SSD. While the laptop could handle most things still, some apps were starting to require a higher end video card and it was running slow on my more intensive applications. I purchased this model vs the new 16” as features for dollar was an overall better deal. Very happy with this purchase and the speed my applications are running. Hopefully it will last close to as long as my old MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Awesome high end laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac user for decades. Replaced base model 2015 Macbook pro that was struggling with advanced photo and video editing. The extra RAM, i9 CPU and designated GPU hit the mark. Touch bar and fingerprint log in is a nice feature. Only down side is having to use adaptors for USB devices and SD card reader, but that's not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for 32gb memory with 512 SSD, it was coming up to 3.3k. Bestbuy has this laptop for 3k with 1TB SSD and 32gb ram. It was delivered on time. No issues with the PC. Setup was easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was new MacBook Pro with all the same features of the 2020 models as it turned out to be a 2018 version - which explains the really good deal I got on it. My previous MacBook Pro was a 2011 and had lots more various input ports and a DVD player, while this one only has 4 USB-C ports — thus had to get some adapter cables to hook up stuff including my new iPhone which only came with old USB cable - so that is my only complaint so far and reason for 4 stars not 5 (typical Apple!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally am a 100% PC owner. I decided to buy this Macbook Pro at the suggestion from almost everyone. I am enjoying it so far but it will take me a while to learn the tricks. I still use a PC for work so switching over has it's challenges. I am looking forwarded to editing pictures on here. I have not done that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent MacBookPro 15"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my previous MacBookPro 15" for 7 years and it worked like a champ. The graphics card went up and I had a choice of getting the graphic card replace for approx $700-800 or buying a new Mac. Decided to buy a new Mac and was not disappointed. Lots of changes but I caught on quickly. Love my Mac !!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice MacBookPro, finally replacing my old 2013 model, which is still working fine but I needed more space and wanted some updated features. With the sale price I could longer wait.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    GREAT Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this laptop from a MacBook we got in 2012. After having the MacBook that long with no real issues, we knew that we would need to stick with Apple. Nice upgrade for storage and memory! It is pricey, but I purchased on an AMAZING sale that I couldn't pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MacBook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a motion media major and uses this to run After Effects, Photo Shop, Premiere and a few other large applications. It renders well with only the occasional lag (depending on how big the asset is she's working on). Nice large screen. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for photo/video editing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great buying experience. This laptop is certainly a powerful machine that makes video/photo editing and music production quick and easy!

    I would recommend this to a friend