Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 2.7 out of 5 stars with 7 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 1 out of 5 stars

    Extremely disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely dissatisfied with my recent purchase! The MacBook I received is a complete disaster. It arrived with numerous dents all over the body, and it has several technical problems. To make matters worse, it came with the wrong graphics card. I was supposed to get an AMD 5500M, but instead, I got an Intel UHD 630. This isn't just a minor mistake; it's a huge oversight that has wasted my time and caused me to lose a job opportunity. I trusted Best Buy, but clearly, that was a mistake. This experience has been nothing short of infuriating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it gets the job done

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid overall, two noticeable scratches, came with a different processor (?)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First mac that ive owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First mac so bit of a learning curve on how apple has things structured (which can be frustrating) Has the intel chip which is compatible with a bunch of software. I use fusion360 for designing 3d print files and video editing is nice. I like the touch bar for some extra functionality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small dent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There‘s been a small dent in the laptop and i got it changed, i had the same issue with the 2nd laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fair to place games but not a good Apple product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also disappointed. A big regret! I saved up for this and now I am out $909.00. That's a lot for a senior citizen to get nothing in return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The macbook pro has been very functional and good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    know what you are buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ironic thing is people buying these machines and not expecting issues. To the person who bought one with intel graphics, you are confused. The MacBook Pro automatically switches to the integrated graphics, and uses the radeon graphics when required. it saves battery life. go to the system report you will see both of them are there. I bought one with the 16gb RAM option and received 32. and the radeon pro is 8 Gb which is also an upgrade.

    I would recommend this to a friend
Sponsored