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Customer Ratings & Reviews

Your price for this item is $519.99

Customer reviews

Rating 4 out of 5 stars with 171 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the MacBook Pro 16" refurbished model's performance and condition, frequently praising its smooth operation and excellent physical state upon arrival. Many appreciate the inclusion of the Touch Bar and the attractive price point. However, some users note concerns regarding battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 171 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    MacBook refurbished or not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually take the time for a review, but I was very disappointed in this buy. Refurbished doesn’t mean much anymore I guess. The unit was extremely dirty, the battery is shot, and it comes with a sub par charger from amazon for about $15 it gets very hot. Not to mention it also doesn’t qualify for any warranty which stinks because I pay $200 a year to cover items just not this one. It is $100 over priced from places like OWC and Back Market which both company’s back thier products with very nice warranty’s and I have heard they come with original chargers and have batteries that score over 82%. This one looses 10%to13% every 6 minutes. A good apple battery costs $175 and the charger is another $80. I will be returning this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a recycled, Apple Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive buying the Apple Computer that was cheaper than buying a brand new one, but I’m so glad I did this. Apple Computer met all my needs and then some

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a few dings and scratches, but that was to be expected. The charger it came with works, but have to have it positioned so it is just right to charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s okay.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting to get a laptop where the battery dies after an hour, but also the Apple logo peeling! And of course a beautiful scratch on the back as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is excellent, but they sent an off brand charger that gets hot if you leave connected after 1 hr. I wished they would have sent an original apple charger.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Refurbished Mac Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 2013 Mac to this. It is excellent so far. I was concerned about buying refurbished but am more than happy with my decision. I use it for photography and am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBookPro16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Mac because wanted to try something new, my laptop works perfectly fine for music production and Video editing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was physically pretty clean and scratch free. One ‘ding’ on the lcd screen though. PROBLEM: within a day or so, with absolutely minimal use, the system started crashing after going to ‘sleep.’ Internal kernel errors of some sort - hardware issue. I tried all self-help steps to correct the issue but ended up having to bring it in to the Geek Squad - who turned me away. No help. No guarantees. It has been just over 30 days. Recommendation: do not buy refurbished products from Best Buy. Don’t buy Apple products from anyone other than Apple.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Macbook Pro (2019)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Macbook works nicely. The screen flickers from time to time, but other than that, no issues performance wise. Side note: the charger that came with the laptop stopped working after one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an absolute delight. Hasn’t been slow, easy set up etc

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great deal !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the MacBook Pro was in great shape for Being refurbished. Barely any signs of use. But the price was great too. I just wish it came with an apple charger.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for the computer. The reviews were great for refurbished. I got it and everything looks great. The problem, it won’t update and any web page I go onto won’t load. I took to Best Buy geek squad and they currently have it fixing the hard drive. I had to pay $100 for the to diagnose it. I think if it’s refurbished, it should be at least working and I shouldn’t have to pay for it to be fixed as soon as I get it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing laptop 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been amazing! It’s been so helpful getting me ready for class in August!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Refurbished Purchase Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop. Purchased refurbished in practically new condition when received. Older model but does everything I need it to and is still very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just like new!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished MacBook was in pristine condition. Could not tell it had ever been used. Thatnks for selling proucts like this for people who want quality Apple products but may not be able to afford brand new or have to buy multiple products for growing families. Because of this experience, I will look into more refurbished products before purchasing new in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    MacBook Pro Refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived one time, undamaged. Very well packaged. I have never had a Mac and i love this one. It doesn’t seem to stay charged as good as I hoped but I love my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for everything I did. Just last week I fell asleep while it was on and woke up to it not turning on. Not sure what happened.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every was good wuth exception of the porf quality charger, ut wasn't the original one. Had to buy a new one 2 weeks after i bought the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, excellent product, excellent service. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this MacBook, great product, affordable for those looking to save some money or can't buy a new MacBook.

    I would recommend this to a friend