Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$519.99

Customer reviews

Rating 4.1 out of 5 stars with 185 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and sleek design of the MacBook Pro. Many are pleased with the condition of the refurbished product and the value they received for the price. However, some customers have expressed concerns about the battery life and the laptop getting hot during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 185 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refurbished macbook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook works great. The only problem is they gave me a used charger that didn’t work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, runs extremely well and it’s great for school needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop. Battery lasts like it should, and is in great condition even though it is used. Could use a better charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement Mac for my husband! Great condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurb Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well maintained device, the refurbish process kept it clean and ready for my use. Quick delivery, as well as a newly provided power adapter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price, Highly rec OS wipe and reinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised and please with this purchase, was in very very good condition. One thing I did find disappointing was on inital operation, random unknown folders would be added to the home screen/desktop. had to wipe the OS and reinstall, since then I have had zero issues and it runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy this again...and did!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same computer for my Mother 10 months after I bought my first one. Then my friend spilled his drink all over my computer turning it into a brick. So, I went back and bought another one. The only two drawbacks is it does not come with the free apple warranty I get by being a TOTAL Best Buy Member.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Processing Power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a quality laptop. Even though this is an model older it still has plenty of ram and processing since it is a MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is excellent, but they sent an off brand charger that gets hot if you leave connected after 1 hr. I wished they would have sent an original apple charger.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s okay.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting to get a laptop where the battery dies after an hour, but also the Apple logo peeling! And of course a beautiful scratch on the back as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    MacBook refurbished or not

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually take the time for a review, but I was very disappointed in this buy. Refurbished doesn’t mean much anymore I guess. The unit was extremely dirty, the battery is shot, and it comes with a sub par charger from amazon for about $15 it gets very hot. Not to mention it also doesn’t qualify for any warranty which stinks because I pay $200 a year to cover items just not this one. It is $100 over priced from places like OWC and Back Market which both company’s back thier products with very nice warranty’s and I have heard they come with original chargers and have batteries that score over 82%. This one looses 10%to13% every 6 minutes. A good apple battery costs $175 and the charger is another $80. I will be returning this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Refurbished Mac Review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 2013 Mac to this. It is excellent so far. I was concerned about buying refurbished but am more than happy with my decision. I use it for photography and am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Refurbished Purchase Great Value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop. Purchased refurbished in practically new condition when received. Older model but does everything I need it to and is still very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the performance of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just like new!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished MacBook was in pristine condition. Could not tell it had ever been used. Thatnks for selling proucts like this for people who want quality Apple products but may not be able to afford brand new or have to buy multiple products for growing families. Because of this experience, I will look into more refurbished products before purchasing new in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great deal !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the MacBook Pro was in great shape for Being refurbished. Barely any signs of use. But the price was great too. I just wish it came with an apple charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, excellent product, excellent service. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a few dings and scratches, but that was to be expected. The charger it came with works, but have to have it positioned so it is just right to charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every was good wuth exception of the porf quality charger, ut wasn't the original one. Had to buy a new one 2 weeks after i bought the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for everything I did. Just last week I fell asleep while it was on and woke up to it not turning on. Not sure what happened.

    I would recommend this to a friend
Sponsored