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Customer Ratings & Reviews

Your price for this item is $519.99

Customer reviews

Rating 4 out of 5 stars with 169 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers express satisfaction with the MacBook Pro 16" refurbished model's performance and condition, frequently praising its smooth operation and excellent physical state upon arrival. Many appreciate the inclusion of the Touch Bar and the attractive price point. However, some users note concerns regarding battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 169 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely impressed with the physical condition. It’s literally almost brand new. There are no scratches on the devices. Battery life is amazing. I can’t believe the price I got this for!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Worst buy ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! The Apple product worked great, until it didn’t. Don’t count on customer service to hold up their end of the purchase either. No one explains the limited warranty that is only good for 2-3 months. If you are one day over, they won’t help you!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. works great for work.. would recommand it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on refurbished MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a refurbished MacBook. My daughter is using this for Law School

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop at a Great Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been meaning to upgrade my wife’s laptop that I dropped a while back and dented it and this one went on sale on time. It’s hard to trust buying a used or refurbished item these days but this one made us very happy. The charger isn’t the Apple one which a lot of people in the comments have mentioned but the one we got hasn’t failed us yet since we bought it. The laptop works great and the screen size upgrade from our other Mac is awesome. The fingerprint unlock is very useful as well as putting in passwords be sometimes be annoying. Over all, we have been very happy with our decision to buy this laptop refurbished rather than buying a brand new one. Holds up its charge very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best price-performance product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true price-performance product. The most affordable matchbook you’ll use in your daily life. There may be small scratches on the outside, but they are so minor that they don’t bother you. Lastly, the screen quality is very good. 9/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing so far!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaint. It has been a great device just as a new one. The fan sometimes makes a sudden noise but that's about it. Check memory and kill unnecessary processes if you're too bothered about it. 4.5/5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Condition and Like New.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is Simple excellent and Loved it. It was close to new. The seller even shipped me an original apple 96W charger (Subject to availability). I loved the purchase and was within the price budget during this holiday season.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Macbook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was apprehensive about buying a refurbished mac. i was not disappointed, mac works and looks great. i got a mac that’s normally higher end at a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Review on my pre owned MacBook pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I’m switching from an hp laptop so I’m still learning, seems like everything works perfect, came looking new no scratches, gets fairly hot when I have certain things plugged in but I guess that’s expected. Overall I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like a bought a new one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome with this laptop great packaging , advice you to buy a charger the one comes with it is bad , get hot fast . Anything else is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop battery life is spectacular and price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless, no lag, and connects to other devices easily. Once to go Mac you never go back. The control slider bar makes reviewing and editing videos easily.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Bestbuy refurbished products, always a fan.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no noticeable scuffs or marks from hand distance. looks new and work flawless. love the discount on these Bestbuy refurbished products. always a fan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this macbook air is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came in and wrapped and sealed yet after a day it started getting hot on the bottom and the speakers are very loud great yet you can tell that one side is giving more sound the the other. I am thinking of asking for a refund but I think I’m past my time so I’m just going to get it looked at from Best Buy and see what they tell me from geek squad . The cord is very long love that yet any slightest move to the cord and the box is flying out the light switch. Everything else is amazing if I could get this things fix I’ll love the laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Gotta have a Mac Book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requirement for College (humm) this is an open box item (perfect condition)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works good the quality is great I am loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves this laptop. It has all the bells and whistles she needs to do her schoolwork. The price was right. The availability was perfect.

    I would recommend this to a friend
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