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Customer Ratings & Reviews

Your price for this item is $519.99

Customer reviews

Rating 4 out of 5 stars with 167 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers express satisfaction with the MacBook Pro 16" refurbished model's performance and condition, frequently praising its smooth operation and excellent physical state upon arrival. Many appreciate the inclusion of the Touch Bar and the attractive price point. However, some users note concerns regarding battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 167 reviews
  • Rated 5 out of 5 stars

    Processing Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a quality laptop. Even though this is an model older it still has plenty of ram and processing since it is a MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Definetly worth my money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in perfect condition, no scratches or blemishes. I have had it for about a week and I love it!! However the charger is not the actual macbook charger and mine broke quickly but I just bought another charger so no biggy! I highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for School

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for school and used it almost every day and never gave me any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a brand new Mac. I would buy again. Very fast with plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST REFURBISHED ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best selection of high quality refurbished items. This is my third refurbished MacBook purchase because I buy them as gifts!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! MacBook works great. Battery life has been amazing. Overall great quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good MacBook does not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the MacBook, I didn’t receive it in the original package which is the box. Also it didn’t come with the original charger and I’ve noticed that the battery doesn’t last up to 10 hours since I constantly have to be charging it during the day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just want I needed and at the right price way to go Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, great condition and extremely fast shipping!! Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, cheap charging cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is beautiful! The cord I received with it was not an Apple cord, and it broke within 24 hours. I took it to the closest store and they exchanged it with an aftermarket charger. Hopefully this one doesn’t break. Brandon told me if there were issues to see him.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a Gamble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got sent a nice laptop that works fine but it came with a faulty non-Apple charger that stopped working after day 1. After meeting with Geek Squad and Apple care, i learned that Best Buy is not an “official” reseller of refurbished MacBooks. Therefore, Apple cannot replace the parts since it wasn’t purchased directly from Apple. Best Buy uses a 3rd party for part replacements and they also do not replace Apple products/parts. So despite having a warranty and AppleCare, i have to buy a $100+ charger. So while you may save money overall compared to buying directly from Apple, it is a bit of a gamble as Best Buy does not screen products as thoroughly as Apple does. So you may spend more money down the line. Luckily the actual laptop itself works fine. But it could’ve easily been the other way around, so be mindful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2019 MacBook Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great and has no problems. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy con comfortable to use, the touch on the top part of the keyboard make so much easy my work. Battery last a lot and not heavy at all. Price was a deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mcbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so well I’m really happy with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the computer works great for being refurbished and it’s working for all my school work I was disappointed that the description was wrong. It states I would get charger and when it didn’t come with the product, they wanted me to buy one instead of replacing the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Four stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like brand new and works really well after a year. Also people in Best Buy are really nice and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on refurbished MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a refurbished MacBook. My daughter is using this for Law School

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good condition good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - it arrived in good condition - good deal for those who are looking for mac pro at cheaper rate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. works great for work.. would recommand it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely impressed with the physical condition. It’s literally almost brand new. There are no scratches on the devices. Battery life is amazing. I can’t believe the price I got this for!!

    I would recommend this to a friend
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