Customer Ratings & Reviews

Very happy with my purchase! MacBook works great. Battery life has been amazing. Overall great quality

It’s like a brand new Mac. I would buy again. Very fast with plenty of storage.

I got sent a nice laptop that works fine but it came with a faulty non-Apple charger that stopped working after day 1. After meeting with Geek Squad and Apple care, i learned that Best Buy is not an “official” reseller of refurbished MacBooks. Therefore, Apple cannot replace the parts since it wasn’t purchased directly from Apple. Best Buy uses a 3rd party for part replacements and they also do not replace Apple products/parts. So despite having a warranty and AppleCare, i have to buy a $100+ charger. So while you may save money overall compared to buying directly from Apple, it is a bit of a gamble as Best Buy does not screen products as thoroughly as Apple does. So you may spend more money down the line. Luckily the actual laptop itself works fine. But it could’ve easily been the other way around, so be mindful

It’s like brand new and works really well after a year. Also people in Best Buy are really nice and very informative.

Great replacement Mac for my husband! Great condition

It was just want I needed and at the right price way to go Best Buy

Works very well, great condition and extremely fast shipping!! Highly recommend

While the computer works great for being refurbished and it’s working for all my school work I was disappointed that the description was wrong. It states I would get charger and when it didn’t come with the product, they wanted me to buy one instead of replacing the charger.

I am extremely impressed with the physical condition. It’s literally almost brand new. There are no scratches on the devices. Battery life is amazing. I can’t believe the price I got this for!!

- it arrived in good condition - good deal for those who are looking for mac pro at cheaper rate

This laptop is great and has no problems. I highly recommend it.

It works so well I’m really happy with the product

I have been meaning to upgrade my wife’s laptop that I dropped a while back and dented it and this one went on sale on time. It’s hard to trust buying a used or refurbished item these days but this one made us very happy. The charger isn’t the Apple one which a lot of people in the comments have mentioned but the one we got hasn’t failed us yet since we bought it. The laptop works great and the screen size upgrade from our other Mac is awesome. The fingerprint unlock is very useful as well as putting in passwords be sometimes be annoying. Over all, we have been very happy with our decision to buy this laptop refurbished rather than buying a brand new one. Holds up its charge very well.

The laptop is Simple excellent and Loved it. It was close to new. The seller even shipped me an original apple 96W charger (Subject to availability). I loved the purchase and was within the price budget during this holiday season.

Best Buy has the best selection of high quality refurbished items. This is my third refurbished MacBook purchase because I buy them as gifts!

So far no complaint. It has been a great device just as a new one. The fan sometimes makes a sudden noise but that's about it. Check memory and kill unnecessary processes if you're too bothered about it. 4.5/5

Love it.. works great for work.. would recommand it to anyone

Super easy con comfortable to use, the touch on the top part of the keyboard make so much easy my work. Battery last a lot and not heavy at all. Price was a deal

AWESOME............................................

i was apprehensive about buying a refurbished mac. i was not disappointed, mac works and looks great. i got a mac that’s normally higher end at a great price.